[Resolved] Yatra.com — yatra.com is not full fill our committment | |||
I booked return flight with yatra.com (ref num - [protected]) and I was eligible for Reebok free watch offer.. i filled the details also.. firstly u said dat the watch will be delivered by 22th November.. i didnt get. so i posted a complaint.. then u said that it will be delivered by 30th november.. still i havent got anything..like me, i have read somebody else also complaining, and the resolution u have provided now is that the watch will be delivered by 30th November.. was that Reebok watch offer a trick to lure the customers??? i dont think dat u will be couriering the watches to anybody.. bcoz courier usually reaches any part of India within a maximum period of 1 week. But in ur case, u are just adding months, so that the customers will finally forget about the offer, and u need not send anything.. i guess dats ur real strategy??? isnt it?? doing like dis, u are decreasing the reputation of yatra.com.. i[censored] do not wish to give free watches, then u better not publish such offers.. i promise never to do booking with yatra.com.. other websites are much better, atleast in the respect of honesty.. u dont treat ur customers properly.. And other customers who are reading this complaint, i request u to stop making anymore dealings on yatra.com.. better go for makemytrip.com.. Rajeev Gupta [protected]@gmail.com Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
It is a very interesting rpely by Yatra Care that Mr Gupta had not filled the registration form! Yatra is dishing out lies even after 6 months of my booking the return tickets. Every time I have called, I was told that the watch will be delivered that month end. Nov end, Dec end, Jan end, Feb end & Mar end have passed without the watch in sight.
When I checked with them yesterday, I was told, it will be dleivered on 8th Apr, and today I get a mail that it will be delivered by end April. What type of Customer Service is this?
If this is the case with such a 'reputed travel portal', it would be better to book directly on airline website. There was a similar promotion by ibibo, and I got the watch as promised.
When I checked with them yesterday, I was told, it will be dleivered on 8th Apr, and today I get a mail that it will be delivered by end April. What type of Customer Service is this?
If this is the case with such a 'reputed travel portal', it would be better to book directly on airline website. There was a similar promotion by ibibo, and I got the watch as promised.
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+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
We regret the inconvenience faced by you. Unfortunately, we had not received your registration for the Free Reebok Watch offer. Our Customer Care Team has contacted you, and as a gesture of goodwill we are couriering your watches to the address provided by you.
Should you require any further assistance, please call us on[protected] or alternatively write to [protected]@yatra.com
Best Regards
Yatra Care