[Resolved]  Sony — Very Pathetic - I am fed up Now

Hi, I have purchase the sony Viao laptop on 6th Aug-2013 from sector 18 GIP mall from Home town and they don't have any information about the product and they sale me a faulty product now I am not getting any resolution and Home town guys not able to do any thing and misbehave me as well. Problem:- 1- Hanging Problem even I have formatted the laptop 4 times 2- Mouse problem which is not working (Some time mouse Is not working) even I have raise the complain to sony as well but they also not able to resolve my problem now I want to replace this because I have pay and I will not use the faulty product. when I visited the home town they are not giving the proper information and I am not able to use the product. Also they have formatted my laptop without my information and I have lost all my data. request you to please take the necessary action against them because they cant handle the customer very well and misbehave as well. My contact detail- Name-Shobinder Contact number-[protected] My email id - [protected]@ymail.com I am very thankful to u if you can help me Regards, Shobinder