[Resolved] Sony Laptop — Not delivery | |||
Dear Sir i ordered a Sony laptop from timtara on 29/09/2012 and still I have not received the delivery. When I tracked that through the site of timtara, it says that “Awaiting Shipment” (order #[protected] I contacted timtara, they are saying everyday that it will reach today or tomorrow but still its about 63 days already and I have not received it yet. But on the site they had written the status that delivery time will be within 21 days. Why the hell they are writing that they will deliver in 21 days and making false excuses everyday that it will reach. At the time of payment they had taken it already and still not delivering. and even i had tried to cancel this product after 2 months , but they were not canceling and not giving my money back . Sir Details are as below Order Status: Awaiting Shipment Order Date:[protected] @ 5:16 PM Order Recipient: Roshan Surana Order Total: Rs. 23,799 INR Billing Details Roshan Surana 201, Mahavir Darshan Appt ,Nr old Mahavir Hospital ,Sagrampura , Surat -395002 surat, GUJARAT 395002 India Shipping Details Roshan Surana 201, Mahavir Darshan Appt ,Nr old Mahavir Hospital ,Sagrampura , Surat -395002 surat, GUJARAT 395002 India Order #10332914 Contained the Following Items: Item Details Price 1 x Sony VAIO E Series SVE11115EN Laptop (Black) Rs. 23,799 Total: Rs. 23,799 Shipping: Rs. 0 Total Amount Payable: Rs. 23,799 INR Regards Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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Regret the inconvenience caused. Please get in touch with the said retailer for this issue. Sony India does not sell through any website. Sony India retails their products through authorised retail stores only.
Regards,
Sony India Team