[Resolved]  Sony Laptop — Not delivery

Address:Surat, Gujarat

Dear Sir i ordered a Sony laptop from timtara on 29/09/2012 and still I have not received the delivery. When I tracked that through the site of timtara, it says that “Awaiting Shipment” (order #[protected] I contacted timtara, they are saying everyday that it will reach today or tomorrow but still its about 63 days already and I have not received it yet. But on the site they had written the status that delivery time will be within 21 days. Why the hell they are writing that they will deliver in 21 days and making false excuses everyday that it will reach. At the time of payment they had taken it already and still not delivering. and even i had tried to cancel this product after 2 months , but they were not canceling and not giving my money back . Sir Details are as below

Order Status: Awaiting Shipment
Order Date:[protected] @ 5:16 PM
Order Recipient: Roshan Surana
Order Total: Rs. 23,799 INR

Billing Details
Roshan Surana
201, Mahavir Darshan Appt ,Nr old Mahavir Hospital ,Sagrampura , Surat -395002
surat, GUJARAT 395002
India
Shipping Details
Roshan Surana
201, Mahavir Darshan Appt ,Nr old Mahavir Hospital ,Sagrampura , Surat -395002
surat, GUJARAT 395002
India
Order #10332914 Contained the Following Items:
Item Details Price
1 x Sony VAIO E Series SVE11115EN Laptop (Black)
Rs. 23,799
Total: Rs. 23,799
Shipping: Rs. 0
Total Amount Payable: Rs. 23,799 INR
Regards
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Dear Sir,

Regret the inconvenience caused. Please get in touch with the said retailer for this issue. Sony India does not sell through any website. Sony India retails their products through authorised retail stores only.

Regards,
Sony India Team

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