Country Vacations — Not fulfilling written promises (all communication mentioned in details)

Address:

Country Vacations (A division of Country Club I Limited , 6-3-1, 219 Begum Pet Hyderabad 500016

Dear Sir,

Greetings from country club

please find the below Amc offers

By clearing your Annual Maintenance charges today of Rs.10030/- As per special case previous Amc due Rs.49, 895/- will get waived.

This offer includes:

As per special case Expired 6 Nights & 7days 5 holidays will get activated

If Existing year Amc is Nill you can use vacation at same year Twice or Thrice No amc to be paid for Existing year

Eligible for Gymkhana Prizes { discount in food & Liquors}

Eligible to use fitness & Gym Access.

Amc valid from 2021 to 2022 December.

Please find the Amc payment link.

https://app.quikwallet.com/#paymentrequest/22mBxfb

On Fri, Dec 18, 2020 at 2:27 PM MAHENDRA PRATAP JOSHI wrote:
Dear Miss Jancy,

This is with reference to our discussion yesterday, you confirmed for following -

If I will pay AMC amount of Rs 10030/- Including taxes, it will be for entire one year i.e. up to December’21.
If possible CCHHL will provide me two rooms for 6 Nights / 7 days stay every year however if two rooms are not available I can avail two holiday’s in a year each with 6 Nights / 7 days in above AMC. i.e. no AMC will be applicable for second stay in your own property; however Rs 999/- will be applicable in affiliated properties
My 30 years membership will be activated effective from date of depositing first AMC
All terms and conditions, agreed earlier would be valid, few of them are as under -
If in future if AMC charges increases it won't be applicable for my membership.
Rs 25, 000/- worth of food vouchers will be provided valid for 2 years.
Lifetime membership (with no additional AMC) for the country club services. This is a transferable membership for your son's lifetime
Expired all holidays Including International stays will be activated, validity would be two years in view of Covid – 19 pandemic
I will get 6 Nights & 7 days Domestic stay at our CCHHL Properties as complimentary gift in addition to above mentioned two stay
In future if Holidays Expired it will be carry forwarded I will be Eligible to use Vacations of 6nights & 7days twice in a year.
We will be eligible to act for Gymkhana prices ( Discount in food & liquors)
Other facilities which you have agreed in earlier communications will be applicable.
Please send a confirmation mail and provide me bank details so that I may deposit AMC by end of the Day once I receive confirmation.

Best Regards,

MP Joshi

From: Jancy Jancy
Sent: 19 March 2020 10:37
To: MAHENDRA PRATAP JOSHI
Subject: Re: CCHHL LIFE TIME AMC SPECIAL OFFER FOR CVBG2CLUB30LB212002

Dear sir,

This is to confirm if your Amc of Rs.10, 030/- is Nill for year Ex.(2019 to 2020 December) until your Next billing is generated There won't be any Annual charges Applicable at the same year during utilisation of second stay.

If staying in own property No room Charges or taxes Applicable.

Affiliated properties 999/-rs Applicables Taxes per Night.

If Amc paid at the same year Twice Also your Membership is Eligible to use only 2 Holidays of 6 Nights & 7days stay.

On Thu, Mar 19, 2020 at 10:19 AM MAHENDRA PRATAP JOSHI wrote:

Dear MS Jancy,

Please note that I am not interested to pay one time AMC amount due to very low trust level.

You are requested to confirm that all below mentioned facilities will be provided if I pay AMC amount annually.
You are not ready to give me two rooms during my 7day/six night stay; however you are ready to give me 1 room for 7day/six night twice in a year and you will not charge any extra amount or AMC amount for second stay. Please confirm this.
Please clarify that if I pay Twice of AMC charge in a year with intention to enjoy 4 holiday (each time one room occupancy for 7day/ 6 Night ), will you allow me? Because I have already not availed any holidays in last four years.


Request you to reply each point clearly; if we both will reach to mutual agreement, I will be required all to be mentioned clearly on separate letter head of CCHHL for future safety and reference.

Best Regards,

MP Joshi

From: Jancy Jancy
Sent: 14 March 2020 17:32
To: MAHENDRA PRATAP JOSHI
Cc: Archana Archanas
Subject: CCHHL LIFE TIME AMC SPECIAL OFFER FOR CVBG2CLUB30LB212002

Dear Sir,

Greetings of the day !!!

Country Club is proud to announce new exciting offers for the members on Amc.

You can clear your lifetime AMC in a single shot payment And also you will get more benefits as follows.

Yearly amc charges : Rs.10, 030/- (including taxes)

For 30 years payable AMC : Rs 10, 030/- * 30 =Rs 3, 00, 900/-

Now as per offer you need to pay Rs 1, 50, 000/- As per special case closing offer kindly make the payment of Rs.1, 00, 000/-rs towards Life time amc.

Benefits:-

If in future if amc charges increases it won't be applicable for your membership.

Previous Amc due 39, 865/-rs will get waived.

Rs 25, 000/- worth of food vouchers will be provided valid for 6 months.

We will update this amount for life time amc.

Lifetime membership (with no additional AMC) for the country club services. This is a transferable membership for your son's lifetime

Expired all holidays Including International stays will be activated.

You will get 6 Nights & 7 days Domestic at our CCHHL Properties.

In further future if Holidays Expired it will be carry forwarded & at the same year twice your Eligible to use Vacations of 6nights & 7days.

Member is eligible to act for Gymkhana prices ( Discount in food & liquors)

Note: No need to pay any amc charges for your membership after paying this life time amc

Further details kindly contact on [protected]/Jancy.

Note: EMI OPTIONS AVAILABLE ON CREDIT CARDS.

Jancy/[protected]

Country Club Hospitality and Holidays

AMC/MRD Bangalore

Follow us here!

Image removed by sender. Image removed by sender. Image removed by sender. Image removed by sender.

Download our Mobile App

Image removed by sender. Android Play Store Image removed by sender. Apple App Store

#Celebrating 25 Years

DISCLAIMER:-“The message and any files attached is intended solely for the use of the Addressee(s) and may contain information that is PRIVILEGED AND CONFIDENTIAL under applicable laws. If you are not the intended recipient, please notify us by return email and delete the message from your system. Any review or reliance by others or copying or distribution or forwarding of any or all of the contents in this message is STRICTLY PROHIBITED and all liabilities arising there-from is disclaimed. We take no responsibility for any viruses or other damaging elements that may be contained in this email together with any of its attachments. Company reserves the right to monitor and review the content of all messages sent to or from this e-mail address. Messages sent to or from this e-mail address may be stored on Company’s e-mail system”.'. If the disclaimer can't be applied, attach the message to a new disclaimer message.

--

Jancy/[protected]

Country Club Hospitality and Holidays

AMC/MRD Bangalore

Follow us here!

Image removed by sender. Image removed by sender. Image removed by sender. Image removed by sender.

Download our Mobile App

Image removed by sender. Android Play Store Image removed by sender. Apple App Store

#Celebrating 25 Years

DISCLAIMER:-“The message and any files attached is intended solely for the use of the Addressee(s) and may contain information that is PRIVILEGED AND CONFIDENTIAL under applicable laws. If you are not the intended recipient, please notify us by return email and delete the message from your system. Any review or reliance by others or copying or distribution or forwarding of any or all of the contents in this message is STRICTLY PROHIBITED and all liabilities arising there-from is disclaimed. We take no responsibility for any viruses or other damaging elements that may be contained in this email together with any of its attachments. Company reserves the right to monitor and review the content of all messages sent to or from this e-mail address. Messages sent to or from this e-mail address may be stored on Company’s e-mail system”.'. If the disclaimer can't be applied, attach the message to a new disclaimer message.

--
Thanks & Regards
Jancy/[protected]
Country Club Hospitality and Holidays
AMC/MRD Bangalore
Follow us here!!!
Celebrating # 30 years
Download our Mobile App
Android Play Store Apple App Store

--
Thanks & Regards
Jancy/[protected]
Country Club Hospitality and Holidays
AMC/MRD Bangalore
Follow us here!!!
Celebrating # 30 years
Download our Mobile App
Android Play Store Apple App Store

Jancy Jancy
Fri, Dec 18, 2020, 3:05 PM
to me

Dear sir,

Please find the payment link.

https://app.quikwallet.com/#paymentrequest/NeWQ67q

Jancy Jancy
Fri, Dec 18, 2020, 3:06 PM
to me

COUNTRY CLUB HOSPITALITY & HOLIDAYS LTD
Axis bank
Account NO. [protected]
IFSC - UTIB0001032
Branch - VIMAN NAGAR, PUNE

M.P. Joshi
Fri, Dec 18, 2020, 4:02 PM
to suresh.k

Please take print out and create a file for me.
Attach google pay receipt also

M.P. Joshi
Fri, Dec 18, 2020, 4:04 PM
to mahendrapratap.joshi

M.P. Joshi
Mon, Dec 21, 2020, 10:26 AM
to suresh.k

M.P. Joshi
Mon, Dec 21, 2020, 1:55 PM
to mahendrapratap.joshi, SURESH

MAHENDRA PRATAP JOSHI
Thu, Sep 16, 1:19 PM
to Jancy, [protected]@countryclubmail.com, me

Dear Ms Jancy,

We spoke just now and you confirmed that you have sent mail to your marketing team under copy to me but please be informed that I have not received any mail from you.

I am still waiting to receive stay confirmation mail from you.

Please do it as soon as possible so that I may book train / flight ticket.

Best Regards,

MP Joshi

From: MAHENDRA PRATAP JOSHI
Sent: 15 September 2021 23:00
To: [protected]@countryclubmail.com; Jancy Jancy
Subject: RE: CCHHL LIFE TIME AMC SPECIAL OFFER FOR CVBG2CLUB30LB212002

Dear Madam,

Regret to inform that despite my so many requests, I have not been confirmed for scheduled stay booking.

I once again request you to confirm per return mail so that I may book rail / flight ticket.

Hope this very first booking experience of mine with Country Vacations would be good one.

Best Regards,

MP Joshi

From: MAHENDRA PRATAP JOSHI
Sent: 14 September 2021 15:06
To: [protected]@countryclubmail.com; Jancy Jancy
Subject: FW: CCHHL LIFE TIME AMC SPECIAL OFFER FOR CVBG2CLUB30LB212002

Dear Madam,

As discussed please book room in the name of - Mr Divyam Joshi, M – 29

Duration of stay would be 23/09/2021 to 29/09/2021

At Goa (your own property)

Also requested to re-issue me food coupons worth of Rs 5000/- as earlier issued are expired now.

Best Regards,

MP Joshi

From: MAHENDRA PRATAP JOSHI
Sent: 14 September 2021 13:49
To: [protected]@countryclubmail.com
Subject: FW: CCHHL LIFE TIME AMC SPECIAL OFFER FOR CVBG2CLUB30LB212002

Dear Madam,

I am waiting for your response; kindly respond.

Today I was calling but you didn’t responded to my call. I want to book Goa Trip from 23/09/2021 to 29/09/2021 (7 days/6 night) but unable to do so. They are asking for Rs 700/- per night utility charges which was never discussed and not even mentioned in agreement.

Please respond immediately.

Best Regards,

MP Joshi

From: MAHENDRA PRATAP JOSHI
Sent: 07 September 2021 12:38
To: [protected]@countryclubmail.com
Subject: FW: CCHHL LIFE TIME AMC SPECIAL OFFER FOR CVBG2CLUB30LB212002

Dear Miss Roopa,

We just spoke about my 30 years membership with Country vacations. Since 2015 I have not availed a single trip because of grievances between what it was promised with me during verbal communication and what is written in agreement; however last year we reached at a amicable solution after so many exchanges of mails.

But I am sorry to say that still promised made through mail is not fulfilled.

Our today’s discussion was very fruitful and I found you very convincing professional and hoping that now onwards, we will be able to maintain good professional relationship as a client and service provider between myself and M/S Country Vacations.

Hoping for the best and expecting quick action at your end.

Best Regards,

MP Joshi

From: MAHENDRA PRATAP JOSHI
Sent: 18 December 2020 14:41
To: MAHENDRA PRATAP JOSHI
Subject: RE: CCHHL LIFE TIME AMC SPECIAL OFFER FOR CVBG2CLUB30LB212002

From: MAHENDRA PRATAP JOSHI
Sent: 18 December 2020 14:37
To: 'Jancy Jancy'
Subject: FW: CCHHL LIFE TIME AMC SPECIAL OFFER FOR CVBG2CLUB30LB212002

M.P. Joshi
Tue, Oct 12, 9:56 AM (9 days ago)
to Jancy

Dear Ms Jancy,

1- Regret to inform you that despite written communication through your mail about Rs 49895/- will be waved off, this is still showing balance in my account. Please clear my account so that I may book vacations on my own.

2- Very first vacation with country vacations was availed between 23/09/21 to 29/09/21 and I am surprised to note that this vacation is being booked under due date of 20/09/21 to 20/03/22 which is not fair; it has to be booked under first holiday; this is purely done with malicious intention to debar me from availing my holidays upto December 2022. I request you to please change it immediately and book it between 06/12/20 to 06/12/21 slot and confirm.

Country Vacations is a very big company and I firmly believe that whatever has been promised will be delivered positively but i am not receiving anything except false promises ; please look into it.

Waiting for your swift reply.

Best Regards,
MP Joshi

M.P. Joshi
Wed, Oct 13, 10:52 AM (8 days ago)
to Naveen, Jancy

Dear Mr Naveen,

Greetings for the day !

As discussed yesterday, please go through the trailing mail exchange between me and Miss Jancy. Yesterday only I sent her trailing mail after noting a huge discrepancy. I have been told to connect you to correct this point which says -

"Very first vacation with country vacations was availed between 23/09/21 to 29/09/21 and I am surprised to note that this vacation is being booked under due date of 20/09/21 to 20/03/22 which is not fair; it has to be booked under first holiday; this is purely done with malicious intention to debar me from availing my holidays upto December 2022. I request you to please change it immediately and book it between 06/12/20 to 06/12/21 slot and confirm."

Please help me so that I May avail remaining two holidays 06/12/2022.

Hoping to hear from you soon.

Best Regards,
MP Joshi
M - [protected]

PS - Miss Jency - I have checked my account today also and it is still showing dues of Rs 49695/- which was supposed to be waved-off in December 2020 as promised and agreed in trailing mails by you and you confirmed me yesterday also during our WhatsApp Chat. Please let me know by when it will be done in my account and my foreign trips would be activated

M.P. Joshi
Thu, Oct 14, 4:29 PM (7 days ago)
to Jancy

Dear MS Jancy,

I am waiting to receive your response on below points; i had detailed discussion with Mr Naveen today, as per him point 2 is also related to you only.

Please get it correct as soon as possible.

Best Regards,
MP Joshi

M.P. Joshi
11:49 AM (0 minutes ago)
to Jancy

Dear Madam,

Despite regular follow-ups and requests through many emails, phone calls and WhatsApp messages you are not resolving my both issues. I have all written communication with me and left with no option other than to opt for a legal route.
As a last attempt from my side to find amicable solution, I once again request you to fulfill all promises you made ie -
1- Waver of balance AMC Amount
2- Validity of present AMC amount till December 2022
3- Activation of all foreigh trips
4- Food coupons of worth Rs 25 K with validity of two years
Please treat it as urgent and do the needful at your end.