[Resolved]  CPP Group India — I am courier my phone 70% damage but cpp india courier my phone in two pieces

Address:C-324 SHARDHA NAND GALI KOTLA MUBARAK PUR NEW DELHI, New Delhi, Delhi

I am launch my first complaint your customer care executive says 70% damage phone you can send damage phone and all the accerriess i am already say your cc executive my phone cost rs 16990/- but samsung care engg saw my phone and damage phone cost 12104/- all the things says your cc executive your executive says mam you can send all the documents n accessories because your phone total damage. Bajaj finance representative akshay also talk your executive same thing talk your executive to bajaj finance representative but today my phone send it back n reject my claim i am take about your cc excuitve he says mam 75%damage it claim not 70%. You can send it my damage phone through bluedart courier service i am open my pkt bajaj finance representative akshay, 's presence but my phone receive in two peaces. I am send my phone 70% damage but you can send two peace in my phone i am return pkt in your add again this is not my fault your fault you can return my phone same condition otherwise i am going consumer court aur i am comparing central vigilance commission. Complain your all customer care executives wrong information provide to customers. Shameful your all customer care executive i am sending pictures me sending my phone and you send my phone. Shame on cpp india. Please resolve my complaint as soon as.
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Aug 12, 2021
Complaint marked as Resolved 
CPP Group India customer support has been notified about the posted complaint.
Sep 16, 2019
Updated by kolishashi
Courier the phone same condition for today in cpp India pls refund my claim as soon as

Sep 20, 2019
Updated by kolishashi
Cpp India no response to my complaint
Verified Support
Oct 05, 2020
CPP Group India Customer Care's response
Dear Customer,

We would request you to mention your CPP membership number and contact details. This will help us in resolving your query.

Please contact us on our help line number between 11 AM – 9 PM at [protected] (toll-free) or [protected] for any further assistance.

Regards,

CPP Team
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