[Resolved] CPP India — cpp india | |||
I am cpp india member. I have approached cpp india for the refund of fraud that occurred on my card. They asked for docuemnts to process the refund. I have sent the documents twice but they are saying the documents are not received from their end. They keep on saying that they have not received the cancelled cheque. When they can receive the statements and other documents from the same packed how can they not receive the cancelled cheque inside the same packet. I have now realised that cpp india is just fake. They give lame excuses to not to process the refund. It has been two months and the refund is still not processed. I am heading to cancel the services. Anybody has any other solutions so that these services are shut down and people don't fall for such services. Was this information helpful? | |||
Apr 1, 2018 Complaint marked as Resolved Verified Support Feb 01, 2018 CPP Group India Customer Care's response Dear Customer, We would request you to mention your CPP membership number and contact details. This will help us in resolving your query. Please contact us on our 24-hour help line numbers[protected]toll-free) or[protected]please prefix city STD code) for any further assistance. Assuring you of our best services at all times. Regards CPP Team Verified Support Feb 08, 2018 CPP Group India Customer Care's response Dear Customer, We have tried to contact you on the contact numbers registered with us, however, we have not been able to connect with you. Request you to please contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for your query related to CPP Card Protection Plan. Assuring you of our best services at all times. Regards, CPP Team Verified Support Feb 13, 2018 CPP Group India Customer Care's response Dear Customer, This communication is with reference to our discussion on 09/02/2018 for your membership IA3013954 We hope that your query related to CPP has been successfully resolved. Please feel free to contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance. Assuring you of our best services at all times. Regards, CPP Team Verified Support Mar 01, 2018 CPP Group India Customer Care's response Dear Customer, This communication is with reference to our discussion on 28/02/2018 for your membership IA3013954. We hope that your query related to CPP has been successfully resolved. Please feel free to contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance. Assuring you of our best services at all times. Regards, CPP Team | |||
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+91 92 1244 4000
Ground Floor, Wing – A, Golf View Corporate Tower – A, Golf Course Road, Sector – 42, Gurgaon, Haryana, India - 122002
View all CPP Group India contact information
I was looted by about INR 60000 on 22/02/2018 soon after my SBI Credit Card xxxx0206 was billed an amount INR 1649 as Membership Fees for Card Protection Plan(CPP) Membership No: IA3558796. Promptly I blocked my Cards and Called CPP toll free number and they advised me to lodge a FIR in the Local Police station and sent me a e-mail with attachments. And accordingly I had collected all the documents and sent to them by speed post on 05/03/2018 and the same was received at Gurgaon office on 08/03/2018. My repeated e-mail since 5/03/2018 remains unanswered but when I called them in toll free number they said their system shows majority of documents are not received as mentioned in the check list including letter of subrogation. The same envelope contained required documents including letter of subrogation notarized in local court as mentioned in check list then how some of them are received by them others not. When I emailed SBI Card customer care regarding reversal of lost amount immediately I got SMS in my Registered Mobile that They will refund my CPP membership fees INR 1649, at a time when I was looted INR 60000. It appears that CPP is simply a call centre with an owner sitting at UK with a Non Real Indian(NRI) Origin allegedly collect Vital information of Credit and debit Cards of PSU Banks and sell it to Cyber criminals and when customer claim they offer refund membership money (INR[protected] after siphoning of huge amount from innocent Indian customers.
With Regards
Dr Prabir Banerjee
Associate Prof.
Jagiroad College
Jagiroad-782410
Morigaon, Assam
We have tried to contact you on the contact numbers registered with us for your membership IA3558796, however, we have not been able to connect with you.
Request you to please contact us on our 24 hour helpline numbers –1800 419 4000 (toll-free) or 6000 4000 (please prefix city STD code) for your query related to CPP Card Protection Plan.
Assuring you of our best services at all times.
Regards,
CPP Team