[Resolved] CPP India — urgent: claim for card fraud for cpp india | |||||
I have purchased card protection plan from cpp india for the protection (Valid till 31st october), 2018 for my sbi credit card no ending with 9109 (Screenshot attached). Today i was checking my card statements month wise and found a fraud transaction in the month of may, 2018 statement. Immediately i called [protected] to launch a complain to get the ultimate solution and card fraud protection benefit as mentioned in cpp india provided documents. But the customer care executive mr. Rajat kumar doesn't have any type of product knowledge and any kind of valid solution against my queries. He always tried to divert me towards some invalid solution and information like fir in 24 hours in local police station whereas we don't know from where the crime actually customized. Actually we can only make general diary (Gd) in police station but can't launch the fir from our end. Several times i asked him to convey the call to the authentic person but can't even do this. Actually he harassed me for almost an hour but doesn't even provide any kind of proper solution. So, it's my request to you please help me to get prior benefits o[censored]sing cpp india asap and take prompt action. Otherwise i will go consumer court. Please find the attached for your perusal. — Thanks & regards Saikat sarkar Skype:saikatsarkar99 Was this information helpful? | |||||
Dec 2, 2018 Complaint marked as Resolved CPP Group India customer support has been notified about the posted complaint. Verified Support Nov 01, 2018 CPP Group India Customer Care's response Dear Customer, We have tried to contact you on the mentioned contact number however, we have not been able to connect with you. Request you to please contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for your query related to CPP Card Protection Plan. Assuring you of our best services at all times. Regards, CPP Team | |||||
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+91 92 1244 4000
Ground Floor, Wing – A, Golf View Corporate Tower – A, Golf Course Road, Sector – 42, Gurgaon, Haryana, India - 122002
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Thank you
Mob no [protected]
Bajaj finserv
Take loan from Bjajaj finserv
Plzz cancel my policy n refund my money
Thank you
Mob 7727880727
We have tried to contact you on the mentioned contact number however, we have not been able to connect with you.
Request you to please share your CPP membership number and contact details. This will help us in resolving your query.
Request you to please contact us on our 24 hour helpline numbers –1800 419 4000 (toll-free) or 6000 4000 (please prefix city STD code) for your query related to CPP Card Protection Plan.
Assuring you of our best services at all times.
Regards,
CPP Team