[Resolved]  Croma — Air conditioner not working

Address: At Nalla, Near Shankar Mandir, Post Sopara, Tal Vasai, Dist Palghar, Nalasopara West Pin 401203

I purchased a Croma air conditioner in May 2024, along with an extended warranty. However, it stopped working on May 22, 2025. I have filed a complaint both online and at the Croma store, but I still have not received a resolution. The technician who visited to check the unit was unable to identify the problem and ended up wasting time.

I believe Croma should refund me the entire amount I paid for this faulty air conditioner.

My details are as follows :
Name : Poonam Churi
Mobile : [protected]
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Jul 25, 2025
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Jun 24, 2025
Croma Customer Care's response
Kindly allow us some time to check the details and update.
 
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