Croma Complaints & Reviews

Dear sir i call and mail to support team every one person call me from center and said your product replace within 24hour but still not pickup for replace and yester day call me from croma team that product is out of stock if out stock products then company why cheat me that your products delever 24 hour and now croma said that your refund process yet ant after pick up item from you home then company pay your amount after 4days...

Even escalation with croma customer care and nodel officer and grievance team I have not yet received my refund amount after even 30 working business days and not getting any response from side also not getting satisfied answer from customer care team.

when I call for update team only ask to wait for refund and only raising tickets also not getting any call back after 24 Hr wait even I have waited for 30 days now. Is croma...

Sir I ordered a I pad from croma then due to some issue I request to cancel order at that time order is not shipped .
But customer executive say they create a ticket for that .after 2 hr i got message your order ship . So they say me to refuse order at doorstep .after refused my order I don't get any update.previous 2 days it shows out for delivery...

On[protected] I have buy ASUS TUF 15 GAMING LAPTOP and they have said that after buying the laptop i will get the free gifts like pendrive, lenova bag and gaming laptop. since after buyiing the laptop i just got pendrive and they are saying that headset and bag will be available in 2 to 3 days and now after 2 days I call at the store now they are saying that still the headset is not available now it will take more 6 to 7 days to be available....

I bought lenovo laptop before 2 year then croma gave me display model and also i extennded the 1 year warranty, now i'm facing some issues in my charger so then i went to lenovo service centre they was telling me that your charger serial number is different, i can't help you in this scenerio, so you can reach out to your dealer then i went to dlf saket and they was telling me your charger not covered in this warranty but when i called to...

I had purchased my reward points from AMEX credit card to Croma Vouchers for Rs40, 000- in Sept 2022.

The same expired in Sept 2023 as despite my follow up with AMEX, I did not get the vouchers on my registered email ID. It is when I went into convert my other points, I saw these vouchers on my telephone app.

When I chased them up they indicated they cannot do anything since these are now converted to Croma....

Dryer is not working

there are multiple issue in the machine

please send someone to work on it

so i can start using the machine aagain '...

#cheatingcroma #poorservicecroma #badqualitycroma #nosupportcroma
We have got 2 Acs with Croma Mogappair, and it was serviced 5 times in just 1 yr due to issues. Each time the service technician blames the previous technician for the issue but coudnt resolve it. The Croma support team simply negelects our query .Croma Support team says all 5 times the issue is just because of Human error. Now that Warranty period is ending they are...

We are giving complaint on last 6 months, your sent me technician but the person not solve the problem, visiting is not important we need solution.i think will never purchase to any product in your croma stome really very bad experience with me and my family, i have gave complaints to this numbers if you have any team please check it ph [protected]/ [protected]/ [protected].no one was resolve my problem .if have do sales the product you need...

I tried buying an S22 ultra mobile from the Croma website but while checking out it is always showing as out of stock. please fix the availability issue not showing as out of stock while shopping or if the product is available make it possible to order. please maintain the website properly as it is from TATA we expect some quality experience while shopping instead we are feeling awkward.
product link: https://www.croma.com/samsung-galaxy-s22-ultra-5g-12gb-ram-256gb-green-/p/248911...⇄

Dear Team

I have bought a television from Croma Moti Nagar Outlet, but it is not working properly. Regarding the same, I have a complaint the same day for screen flickering in outlet. After that, the technician visited and checked the television and he was given a resolution that it was an untested product that would be replaced. So still, this product has not changed.

Dear team, I will not keep this untested...

Hi,

Order # S0A[protected]
SOA[protected]
register no.[protected]

I booked a Lloyd 1.5Ton AC 3start at 21st of Oct'23 at your Sion, Mumbai Store and I have been informed that I will be getting the delevery by 24th of Oct, 23 but as I did not receive delivery I called the sales guy who sold me the AC at around 8pm on Oct24, 2023 and he said that due to festival it got delay and will get delivered...

Dear team
[protected]
My order no he was diliverd to me in 27 oct but till date he was not diliverd to me he is poore service I will complete aganist croma in cousmer court...

26.10.2023
My complaint regarding Washing machine is not resolved. While clothe washing Drum of washing machine is daily and equently get un balanced and E-3 or E 2 error came and machine stop working .Problem of balanced rotation of durm is to be solved. which is not yet solved.
Send service personnel who can check machine properly and repair/solve problem of defective/un balancec Rotation fo Drum during washing cycle .br...

Invoice:SLTC5099957, Purchased on:[protected]

Received product with faulty strap
Have been calling the customer care team but team is giving me false commitment. The first customer care rep assured me the product will be picked up from home and that I have to share a pic of the product which I did . Today when I called them, the new agent tells me to go to the store and get it sorted. Their supervisors don’t come on...

Hi I have purchased chroma washing machine in 2020 and now its not rising and drying the cloths, request you to please see into it....

Hi my gift vard of Rs. 15000 is deactivated by from. I have raised request to activate 30 days back but no response till now from Croma. Very poor customer service provided by Croma. Even I have written to grievance redressal officer and nodal officer still no response. What type of company Tata brand is running. Very pathetic....

Dear Sir,
I had purchase samsung s8 and Dell laptop in 2017 from Andheri West store.
I lost the bills and now I need the duplicate bills. Can you please send me ??...

Croma warangal
10 august 2023
i have purchased lenovo ideapad gaming 3 laptop along with it i have purchased extended warranty and adp for 2 years .extended warranty and adp needs to get updated in lenovo website with in 90 days from date of purchase .the croma warangal team is not updating the extended warranty its been 75 days from my purchase and several visits to the store and online complaints the store was saying the same...

We had ordered ac from Croma at Dabolim-Goa, we were given a delivery date, but was not delivered. The date got pushed to the next day, the delivery person told us that we need to take leave and wait for them that day, we took leave specially thinking that the delivery would be done, when we called them, they pushed it further to next week, payment was done at the shop and we expected the delivery but we have to keep calling. The customer...