[Resolved]  Croma — Complaint about missing mobile

Address:Raebareli, Uttar Pradesh, 229120

I purchased Oppo F1 S A1601 Gold (Sr. No: [protected].) Store Location- DEL-ODEONCP-A055 from croma store cannught place new delhi of Rs. 17, 990/- on date-05.10.2016 and they got insurance of Rs. 1, 999/- but the mobile set missed on date 13.12.2016 and also register police complained in GRP Police Raebareli Railway Station on date 14.12.2016.
I Called Croma customer care no. [protected] so many times but they have no proper response for my complaint.
Hence therefore, requested to kindly arrange to provide my mobile phone.
regard-
R.B.Yadav
Mob-[protected]
[protected]@gmail.com
+3 photos
Was this information helpful?
No (0)
Yes (0)
May 29, 2020
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2020
Croma Customer Care's response
Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Croma
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    75%
    Complaints
    3217
    Pending
    453
    Resolved
    2239
    Croma Phone
    +91 22 6761 3600 [Support Office]
    +91 72 0766 6000 [Helpline]
    +91 40 6722 6870 [International Helpline]
    Croma Address
    Unit no.201, 2nd Floor, Akruti Center Point, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
    View all Croma contact information