[Resolved]  Croma — Croma deactivate my electronics gift cards

Address:Infiniti Retail Limited CIN:U31900MH2005PLC158120 Unit No. 701 & 702, Wing A, 7th Floor Kaledonia, sahar Road, Andheri(East) Mumbai 400069, India cust

I purchase these gift cards from croma on 12/07/2023 .company deactivate these card on 12/07/2023. Now i want to use these cards but it shows deactivated .
I have attached screenshot plz find. It shows card deactivated. Plz see in matter. [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected]

Now the intersting part. Compay say that gift card deactivate because of suspicious tag. I understand . They have now no solution .
let us assume if bank hold someone account due to suspicious tag then the person forgot about his/her money .croma thinks that. Wow great

Dear croma . If some suspicious tag in electronic gift card then verify and refund in source of account .
You don't want give my money . Say it clearly

Company address
Infiniti retail limited
Unit no. 701 & 702, wing a, 7th floor
Kaledonia, sahar road, andheri(east)
Mumbai 400069, india
+3 photos
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Aug 10, 2023
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Jul 28, 2023
Croma Customer Care's response
Hello Sahil, we have received confirmation from our team that your card has been blocked due to suspicious activity. If you require any further assistance, please reach out to us. We are always here for you!
Jul 28, 2023
Updated by sahilmittal555
ok . now what is solution. i know blocked due to suspicious activity . what about my money . verify my details and provide me solution
Aug 08, 2023
Updated by sahilmittal555
till now no response any update
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