[Resolved] Croma — Croma gift card expired & procedure to renew same. | |||
I extended the validity of my croma gift card [protected] by paying rs. 500. However it has once again expired and when i visited croma store they are unable to tell be any solution now. The online customer care has no answer for this nor any email where i can send this complain. I have over 12000 in this card and am very disappointed with type of responce form the stores as well as the customer care of this tata compnay. My gift card no is[protected] Was this information helpful? | |||
May 30, 2020 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. Verified Support Apr 27, 2020 Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
| |||
 2 Comments | |||
Comments
I had the same issue . My voucher expired in December 2020 and I've been trying to contact them ever since. The amount was Rs.5000 which was redeemed against my cash, not like I got the voucher for free. They are not renewing it for any amount. Lost my money just like that. Not expected from Croma.
@cromacustomerservice
@cromacustomerservice
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
75%
Complaints
3217
Pending
429
Resolved
2263
View all 3217 Croma reviews & complaints
+91 22 6761 3600 [Support Office]
+91 72 0766 6000 [Helpline]
+91 40 6722 6870 [International Helpline]
Unit no.201, 2nd Floor, Akruti Center Point, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
View all Croma contact information
But no response yet
@cromacustomerservice