Croma Complaints & Reviews

Please find the below booking no. the order was done on 26th and with in 48 hours the consignment needs to be provided by the store where as after visit to the respective store I found that the product was not available in stock.
IF product is not in stock how come the same was reflecting in on the Website of croma.com and the website is accepting the new order/payments from the customers.

Order No.[protected] order...

On 23oct16, i have purchased morphy richard mw con25l 25cg microwave oven from croma-baroda (Center square mall) vid invoice # saf02a[protected] dtd. 23oct 16.

Even after continuous follow ups, non of your engineer visited for its demo & installation.

Following are the request numbers which i have received by sms on my registered cell # +[protected],

1. Ahm[protected] dtd 24oct16, br...

The Consumer Courts
Chandigarh

Dear Sir,
Complaint against Croma sector 22 Chandigarh
[protected][protected][protected]
I request that On 13th September, 2016 I purchased a tab with the make Lenovo from The Croma, Sector 22, Chandigarh in the name of Ramesh Sethi. I am also a member of consumer welfare council. The relative bill issued by Croma and also the photo copy of my...

I had purchased Samsung Microwave oven ( 28 L ) from Croma Oberio Mall on 22nd October 16. With a delivery commitment of 23rd October. But the same has not yet been delivered. Have been following with the customer care since 23rd, On 23rd they said it has been scheduled for dispatch and would be delivered by 23rd EOD, but as usual even after number of followup, the product was not delivered on 23rd . On 24th again followed up with the call...

I purchase a mobile for croma retail i surat, i pay amount by debit card
But croma emplyee wrongly amount swape 2733 rs and he void to y acount and i give aagin right amount amount 2360 rs on 9 oct
But i dont recive any refund in my account, i croma say i return, i go my bank but bank also say i didnt not rec any amount to ur accont
And croma also not refund me
Pls help...

I purchased lg led 109cms 43lh547a, there was gift of lg bluetooth speakers with it. When the delivery guy came he said there is no free gift with your tv. So i didn't took delivery and cancelled the order. Store people said you will get your money back in 3 days. Now its been 11 days i have not received my money. I am calling them daily and they are saying due to some technical issue it is taking time.
Store details: -
Del-rohini-a020,...

Free proudut told was not given. They are telling now... Then.. Later.. Will call u...

I purchased a fridge.. They told a kadaai will be free but they not called even after2 months

When i visit store... They are telling... Next week.. Now.. Then... Later..

I am disappointed with cromo

The fridge package also very very poor.

Chennai mount road cromo... Very bad.. Hope...

I have purchased a new Panasonic led television TH-32D450D invoice no. SLF02A[protected] from TATA CROMA on 16/10/2016 on the basis of sales man assurance that it has a better picture clarity and performance than the compliment model which actually i was desiring. On seeing the performance after installation and playing videos i found the product is of inferior quality.

I requested TATA croma to replace the product and give...

I purchased one Croma Power Bank in September 2016, from Croma Store, Erramanzil, Hyderabad, while I was there during my tour programme. After returning to my home at Assam, I tried to use the product but I was disappointed to note that the product was not working. I went on charging the product day and night long and found that, it was never fully charged. Even than, I connected my mobile to it for the purpose of charging and nothing was...

Sir
I purchased samsung led tv model 122cm 48h6800 3d at cost rs.100, 000 from croma on 21st march 2015. On 08 sept 16 suddenly screen got disappeared and on 09th inst i had lodged complaint to samsung service center. Since then every alternate day i had reminded to service center but nobody turned from samsung service center till 30th sept, and evendate samsung service person found that the motherboard is to be replaced for which...

My Email id is [protected]@gmail.com. about 1 year ago i have bought lenovo g50-80 laptop from Croma, Phoenix Mall, Lower Parel, on 22nd Oct. 2015. As I had misplaced the receipt and the machine was having some problem Store. Now i want duplicate Bill Copy.I want an duplicate bill copy for repairing my laptop please help meeeeee. Can You Help Me ????????...

I purchased nexus 5x from croma aundh, pune in april 2016. Now my phone is dead. No display, heating, hanging. I visited the croma store explained all scenario and submitted my phone for repair on 18th september 2016. They told me it will take 7 days to resolve the issue. Initially i was no idea at which service center they send my mobile for repair. After 7 days i called them they don't have any updates about my phone. Frequently giving...

Hi,

We have purchased a croma brand refrigirator from croma electronics (Tata group) in 2014. We have also purchased extended warranty of croma, which is due to expiry in 2017.

The relay of the refrigirator got spoiled due to power fluctuation on which when the complaint was raised, the service engineer has installed an lg relay to a croma refrigirator and because of the this, the compressor is spoiled.
br...

I have purchased Itek iphone 8pin lightening cable from koramangala croma store room on 12th october 2016 (Day before yesterday). But its not working at all. How can the croma store room provide this kind of cheap product to the customer? It looks like a product purchased from the road side shop quality :( I never expect this kind of product from croma. Please replace my product ASAP. I will come to croma store room directly this weekend...

Dear sir / Madam,

I have brought a AC of samsung invertor model from croma strore T Nager chennai .
From the time of i brought am facing problem in every three months . I have spend a lot on this, request to kindly take it up .
I wonder how can brand like samsung would produce such fault product and sell to customer with very high cost than normal AC, calling it digital invertor so on

Am getting...

I am a retired Army officer and i have purchased this washing machine on 02 /Jan/ 2014 billed in my wife ERA SAHAI's name (mobile No.[protected].
TRANSACTION NO. SLF02A[protected] CROMA W/M FL KG CRAW0094 DIG SR NO. CRAW[protected] of your company.
The machine started giving problem almost immediately after purchase as may be seen from repair records held with you.
During warranty period it was repaired a number of...

This was regarding croma soundbar which was sold twice to me deffect on 21st august till now i am awaiting refund of amount 11990/- croma had not taken any initiative from there end ther are just faking there customer both kiran and manish store attendant are fooling customers which is very bad
invoice detail :SLF02A[protected]
Complaint no :SR[protected]
Mb:[protected]...

I have purchased one samsung refrigerator model "samsung ref ff 394l rt39k5518s8/tl 3s" through your croma center at hadapasar, pune (Invoice no. Slf02a[protected] dated 27th march 2016, item code no. 195057). I have lodged the complaint about ince freezing 3 times till now. First time your person visited and tried to sove but problems still persists. When i lodged the complaint second time, there was no response, only there was a call but...

I have a cooling problem of my split ac. Its been a month that i m calling the customer care everyday twice atleast only to hear that they r putting my request on high priority and i will get the service withing 24 hrs, how many twenty for has passed and im still calling them. Just wasting my phonebills. I amconsidering getting my work donefromoutside but i have paid forthe extended warranty, is it only to go thru this? Its frustrating. I...

This is regarding one purchase done on CROMA site for Store Pickup,

I ordered one product HP Tablet Stream8 Blk on date 08/09/2016 .Invoice no : SLA041EC0000434.
Post confirmation with CROMA Customer care i visited store just to know that the stock is not available at Store and its a system error for which the store send my an apology mail and the store manager called and told to collect cash from the Store.
br...