[Resolved] Croma — croma power bank issue

sameer

from Mumbai, Maharashtra

Feb 18, 2020

Address: Nashik, Maharashtra, 422005

Recently in month of june 2019 i have purchased croma power bank of 5000mah from nasik store. The product has 6 months warranty and during that period the product worked well and as 7th month started that croma power bank starts giving complaints and at last it gets completely dead. So my question is why that product runs only the time of warranty. Their sales person told at the time of purchase that it will run min 2yrs. And now the company has raised their hands as warranty of product is over.
I strongly recommend to everyone that don't buy croma company powerbank. It is not worth to price of rs.1000

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Mar 26, 2020

Complaint marked as Resolved

Croma customer support has been notified about the posted complaint.

Verified Support

Feb 24, 2020

Croma Customer Care's response Hi Sameer, as per the update, new product has been handed over to you on 22nd February. In case of any further queries, feel free to reach out to us at[protected] or write an email at [protected]@croma.com

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Comments

Vipulkumar K Patel

Oct 7, 2020

In a month of jan 2019 i have purchased croma power bank of 7800 mah from Ahmedabad airport store. Actual expiry of product is 6 months warranty but now issues has been started and at last it gets completely dead. So my question is why that product runs only the time of warranty. Sale executive told at the time of purchase that it will run min 2 to 3 years. The company has raised their hands as warranty of product is over.