Croma — Damaged my Battery during Service

Recently gave my laptop to get repaired, the repaired parts were faulty as a result I needed to get another service, not only that, they also damaged my battery in the first service, and after informing them about this, they are saying that battery is not covered under warranty as well as because of your use the battery has degraded.

This wasn't case before the service, as when I opened the laptop after first service, it was full of dust, and scratches all over the screen as well as ports, and a damaged touch pad, now they are saying they will not fix the battery when it was there fault for [censored]ing up the battery. Because of there SUB-PAR service.

Here is the whole thread of my story:
https://x.com/0x_atharva/status/[protected]