[Resolved]  Croma — Exchange of phone

I had booked an iphone 13 with Croma and for my old phone (One Plus 5) they told me i will receive 5000 + 3500 as the phone exchange amount was 5000 and above.

I had confirmed this amount with them on two occasions and they told me they will pay 8500.

The day i went to buy my phone they told me their vendor was not ready to pay additional 3500 and Croma themselved took the phone for 5000 and didnt pay me 3500.

As a customer who was harrased for 4 hours to buy a phone i left the place with 5000.

But this was cheating on part of Croma to not pay what was promised.