[Resolved]  Croma — Getting a wrong invoice through Croma online store and not changing the invoice

Dear Sir/ ma’am
I’m sahilpreet Singh a customer of Croma I purchased a iPhone 14 pro in which I has to claim my GST in which they ask me a gst number of that and I entered and I pay the bill but the invoice he get me the correct gst number: 07AKRPS6888D1ZB but in invoice the name of my company is wrong it’s show the error has been computerised software through Corma company. after my such a complaint of customer service they give me a clear statement that we can’t change it.I go to the offline store of Corma they said sir it’s a easy process to change a name in bill as sir it’s our mistake so we have to change but in online it’s a harassing behaviour of customer online service.

Dear sir/ ma’am due to their error of their computerised software generated bill instead of helping me they are not helping me and I’m unable to get my 18% GST rebate due to their mistake.

I kindly request you to take a strict action against the Corma to help me as I have a right to take a right bill. Pls do as soon as possible.
here the proof of wrong invoice here the proof of my to clearance for my side
+3 photos
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Jun 4, 2023
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Apr 24, 2023
Croma Customer Care's response
Hello Sahilpreet, we have made a note of your concern and order details. We will get back to you with an update at the earliest.
Verified Support
May 02, 2023
Croma Customer Care's response
Hello Sahilpreet, as checked internally, we would like to inform you that a GST claim can be availed on the invoice provided to you after 14th May 2023.
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