[Resolved]  Croma — Gift Voucher Not Working

On 17 November 2021, I purchased Croma Voucher worth Rs.1000 on Paytm. On 15 December, 2021 as per T&C to activate the gift voucher, I message 16-digit Card No & 6 digit PIN no to [protected]. It said "Wallet Card Already Added. When I checked on website to just check if it's working or not, I was working. ( Remember, I didn't use the card during these days even a single time ). But on 21 December, 2021 I thought let's use the gift voucher/card, after putting 16 digit card number & card pin, It said "Card Expired". What should I do now ?
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Feb 7, 2022
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Dec 21, 2021
Updated by DJbravo
The 16 digit Card No is - [protected]
Verified Support
Dec 30, 2021
Croma Customer Care's response
Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on[protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
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