Croma Complaints & Reviews

We always prefer Croma which I believe one of the trust brand and this our second unit of liebheir fridge which have complaint of less cooling issue. We have purschase 2 no fridge of same brand. And many time highlight issue of less Cooling of 265 ltr to service team multiple time from last 5-6 month. And nothing satisfactory answer received even after paying service visit charge. And now another fridge 364 Ltr have same issue of less cooling....

I have recently bought a MacBook home on sunday that is third of October the product which are Baba has a minor unfinished corner which was reported in next 48 hours to Croma however, still denying or service that how to replace that instead of that they are giving me an option take a 5% discount

The day I reported this to Croma showed the laptop to Croma denied about unfinished, Who is showing them the laptop very minutely...

I have ordered i phone 11 64 gb black colour on 2nd october 2021 and till 8 october 2021 it has not been delivered i called your customer care no. a lots of times but they only said to me your order will be delivered today tomorrow that's it i have already give the payment but still your services are very poor even today i called on your customer care he said it will be deleiverd before 9:00 o' clock but still its pending ... this is not...

I have placed order at Croma on 3rd of Oct and I was given a delivery date as 9th of Oct. Unfortunately Croma has not even dispatched my order till 8th Oct, Neither their customer care is capable to handle the query. I have been trying to get support from their customer care but they people are clueless. After endless follow up, I got nothing as of now.

I strongly recommend not to go with Croma online. They have the most pathetic...

Order #[protected]

I had placed order for a couple of items on the Croma website on 3rd October.

Item1: https://www.croma.com/sony-in-ear-truly-wireless-earbuds-with-mic-bluetooth-5-0-dual-noise-sensor...⇄

Item2: https://www.croma.com/croma-10000mah-2-port-power-bank-18-months-warranty-crca0084-black-/p/228819

Item1 was supposed to be delivered...

I ordered my samsung galaxy fe 5g phone from croma on 4th October with Order ID:[protected] and it was mentioned that your order will be delivered by 5th october, On 5th October I got the message that your order is delayed and it will now be delivered on 6th October, 2021. On 6th October I received a call from croma to wait for 24-48 hrs for your order to get delivered but it's 8th October today and the order still shows ARRIVING BY 6th...

I purchased a macbook on 03/10/21 through Croma website. It has already been 4 days from the promised delivery date, and I still don't have my product.
I was warned by my colleagues about Tata's bad customer service and I am facing it now.
The date for delivery keeps on changing without any update.
I raised a complaint yesterday with the reference no: SR[protected]. I received a call today that I will receive my product...

I am in Chennai my tv display was damaged.. I call to Croma service center then Venkatesh a person come and take a tv but still now he doesn't atten my call and no response last two months plz clear my problem.. Venkatesh Croma [protected]...

Hello,

Today I purchased laptop from Croma store situated in Logix mall noida.
Laptop model: Dell 15 Insp 350 @ 45000.
Incl. Damage warranty @1199

At the time when i was purchasing I ask for offer & discounts on ICICI but they denied.

But on your website it showing price rs. 41990. + 10 % discount upto 2000 on icici card.

It is simply loss of approx. 4000 for me.br...

Dear Sir/Croma Team,

This is in regards to the brand new refrigerator I bought last year
from Croma shop. Please refer to the invoice number SLA[protected]
dated 8th June, 2020 with Model no-LIEBHERR REF FF 2640 TCR 265L AND
serial no is[protected]. The refrigerator was working fine at the time
of purchase and continued to function properly for nearly one year. Of
late, it has developed certain...

My self Abhishek Jadhav, like to inform you that, I had purchase laptop recently from Croma store (kharghar-Navi Mumbai ) Invoice attached for your reference .

I had requested Store manager and sale representative to change the customer name on this Invoice from Abhishek Jadhav to Poonam Yedake on the next day of the purchase, but they denied .

I have been trying to get the solution to this matter for over a...

Boat airpodes 173 purchased on 13 March 2021 ..
The right side airdope has stopped working it doesn't even gets charged would like a replacement...

My order Id[protected]
Has not been delivered, it's late by a week from delivery date given.
Every time I call customer care, they tell it is assigned to blue dart, and will be delivered. Have been calling for last 5 days.
Please raise the complaint. And give me status as soon as possible.
The service of Croma is pathetic. This is the first time I ordered. Clearly the service is poor, customer care is helpless.br...

Purchased HP printer through online site on 16 Sep

Order ID:[protected]

Purchased on 16th September 2021
ORDER status is still SHIPPED

Due to very poor coordination between vendor and delivery partner, item was not delivered yet.

https://bdtracking.fareye.co/tracking.html?b3PExBY/fKOHrAI7rEcikmJOg+gU16GI3+7ce...⇄

Requested to cancel my order and refund...

My iPhone battery is not charging properly kindly sort this problem...

As I can compare to the official Mi online and offline store, prices for the Mi Dual Driver headphones are 599 and Croma is selling at 799. Why is it overpriced? If you are not able to keep up then I will have to go through legal actions.

Kindly do the needful and sell the products at MRP....

Hi i had purchased a LG TV from Chroma Pune 2 years back and taken an extended warranty from croma for the same. The extended warranty of my tv still on however when i called the customer care to raise a complaint they sent me a LG service guy who said i will have to pay for the services as LG warranty of one year is over and if i have an extended warranty under chroma i should contact chroma people instead. I had called chroma only for this...

I had ordered an Iphone 13 mini from Croma on 25th September. The sole reason for placing the order with croma was it showed that the delivery will be done BY 26th September(not expected by). As usual they failed to do so. On talking with customer care they were clue less and couldnt give me any reason why it was not delivered on time. Standard reply I got was "We have noted your complaint and expect a call back in 24hrs". On asking the exact...

Blade/rod not working...

I am writing to you today about the bad customer service experience I had in your store yesterday. I brought a product named JBL TWS 300 (INVOICE NO : SLA[protected] from CROMA STORE, T NAGAR, CHENNAI BRANCH on 31 August 2021 and was using the product for the past three weeks. I must inform you that I’d carefully followed all the instructions o[censored]se but the product was not up to the expectation.

The above product was so...