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Croma

[Resolved]  Croma — Large scale online scam happening in the name of fake Croma infiniti retail website

Address:Mumbai,Andheri East

Ordered PS5 in the website Cromawholeseller.in which represents itself as a Croma infiniti retail from Mumbai, Andheri East uses a what looks like a legit WhatsApp business account with autogenerated messages to confirm your order to give you updates about the order with online chat where a lady speaks, they give you 2 types of delivery - full payment and parcel payment where you pay half now and half when you receive, where delivery is done through DTDC… but after once half amount is received they tell..dtdc is not accepting cash on delivery so you have to pay the remaining now to process the delivery…using (fake-bills and tracking ID using an app called after ship) once the second payment is done they tell you about the gst and ask for more…and once all is received…….they won’t reply anymore
They use fake Croma UPI IDs too… please take necessary actions to not let more consumers fall for it…who believes in TATA companies and quality…
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May 24, 2022
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Apr 17, 2022
Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on[protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
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3 Comments

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Comments

Nope!… Still the fake website is active and running and not proper actions taken by Croma…
Don’t stamp resolved unless it is resolved…
Reply
Hi I have recently come across a croma wholesellers website

www.cromawholesellers.co.in the entire order placement process is quite alien and the payment UPI given to me is quite fishy as well. Do y'all have any insights over it? The website and the WhatsApp business looks genuine tho. Even received mails.
Reply
Hi, still the website is active https://www.cromawholesale.com/, please make sure to take necessary actions.

Reply

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