Submit a Complaint
Electronics & Appliances
Croma

[Resolved]  Croma — My product delivery is delayed

Address: Prayagraj

I have ordered an SONY MDR-EX14AP wired earphone with mic having orderID: EC[protected] was to be delivered on 11 August 2025 but it is delayed it is not shipped yet please look into it.
Was this information helpful?
No (0)
Yes (1)
Sep 21, 2025
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Aug 20, 2025
Croma Customer Care's response HI Jatin, as per the update from the concerned team, the order has been cancelled and the refund has been processed. Hence, we are closing the service request from our end. - Team Croma
 
Add a Comment

Related Croma reviews

[Resolved]Croma - HP LAPTOP BAG not received after 14 days from purchase[Resolved]Croma - Product returned but no refund or replacement received[Resolved]Croma - case no. c006085434 repeated delays in delivery[Resolved]Croma - No code for loading antivirus in the packet[Resolved]Croma - Sony HS 20r Sound bar
View all 3285 Croma Reviews

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Croma
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    75%
    Complaints
    3285
    Pending
    412
    Resolved
    2318
    View all 3285 Croma reviews & complaints
    Croma Phone
    +91 22 6761 3600 [Support Office]
    +91 72 0766 6000 [Helpline]
    +91 40 6722 6870 [International Helpline]
    Croma Address
    Unit no.201, 2nd Floor, Akruti Center Point, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
    View all Croma contact information