[Resolved] Croma — No code for loading antivirus in the packet

K S Vas

from Hyderabad, Andhra Pradesh

Jul 13, 2025

Address: Hastinapuram, Hyderabad

Purchased quick heal anti virus from CROMA stores vide bill no 1005, however there was no code within the packet for loading the anti virus.
Date of purchase 13 July 20225
time 2035
Order no SOA[protected]
Croma stores, Hastinapuram, Hyderabad

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Aug 15, 2025

Complaint marked as Resolved

Croma customer support has been notified about the posted complaint.

Jul 13, 2025

Updated by K S Vas HSN code 85235100

Jul 13, 2025

Updated by K S Vas I purchased quick heal anti virus from CROMA stores on 13 July 2025
on opening there was no product key to load the anti virus .
Date opf purchase 13 July 25
Time 2035
Bill no 1005
CROMA stores Hastinapuram, Hyderabad
HSN number 885013

Verified Support

Jul 15, 2025

Croma Customer Care's response Kindly allow us some time to check the details and update.