[Resolved] Croma — payment deducted from bank account but still order not confirmed | |||||
I ordered a aquaguard on 29th july morning from croma online. Payment deducted from my account but didn't receive any order confirmation. Not able to see anything in order history. I have followed up several times with croma customer care ([protected]) several times but haven't gotr any response/confimation that my order is confirmed or not. Pathetic service from croma. I want my money back. Following are transaction details: 29 jul 2017 [protected]-paytminfinitiretaill [protected] 29 jul 2017 12, 799.00 75, 048.98 My complaint no. Sr[protected] Was this information helpful? | |||||
May 28, 2020 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. Verified Support Apr 27, 2020 Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
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 1 Comment | |||||
Comments
i made an order through croma on 9th november at 3:18 pm, order got successfully placed but didn't received any mail or text message for order confirmation. Customer service at croma is pathetic.
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