Croma Complaints & Reviews

Refer to SR[protected] complaint raised at CROMA out let Vikrampuri Secunderabad on 28 Dec 16. I was given 24 to 36 of time for the Tech visit but till now no response from your team instead of 4 Tele remainders. It is very disappointing from your side . At one side our PM is insisting for Swadeshi and this is the way swadshi is responding.Please take IMDb action....

Sir i had buy a iphone 5s from rdc raj nagar (croma) gaur mall . there is a guy name rahul who has given me a defective piece and now he is not replacing the phone . i request you sir please take a serious action against him. and they are not refunding my money. sir if these types of peoples will work in croma . i m sure croma will surely get destroyed thank you...

I have a purchased croma washing machine and there is a defect in some part named pullset which croma has not replaced from last 3 months i have complained many times nobody listens and sometimes they end up by saying part is not available or if they can arrange i have to pay

why should i pay when my washing machine is under warranty

please help me

[protected]...

I purchased Oppo F1 S A1601 Gold (Sr. No: [protected].) Store Location- DEL-ODEONCP-A055 from croma store cannught place new delhi of Rs. 17, 990/- on date-05.10.2016 and they got insurance of Rs. 1, 999/- but the mobile set missed on date 13.12.2016 and also register police complained in GRP Police Raebareli Railway Station on date 14.12.2016.
I Called Croma customer care no. [protected] so many times but they have no proper response...

I bought a brand new HP laptop (HP Pav x360 13-U131TU Slv, 33cm) just yesterday (16.12.2016) and noticed a crack at the base today (17.12.2016). I am sure it has not been developed at my end as i noticed the crack in one of the pictures i had clicked yesterday ASA i had returned home with the laptop. I only realised this today and need to know what relief will croma provide to me pertaining to the same....

After much comparison with the other TV's on display, I decided to purchase the Chroma Brand 99 cm LED TV from the Aundh store in Pune on the 5th of December, 2016 . I purchased the same on finance along with an extended warranty which I paid for on the day. The store sales representative promised delivery in 2 days and I accepted the same. Since I know how fickle delivery can be, I checked up on the 6th of December to confirm the status...

Hi,

My name is Jeetendra Shinde and I have purchased a mobile on EMI (Loan # 402CDD[protected], however my money is not deducted from my bank a/c(axcis bank). I have given the crossed cheque at the time of transaction in the month of june. I have received SMS the cheque bounce from you in the month of july. I have spoken with your branch located at Fatima nagar, pune and they told me to pay the EMI by cash for july and give...

I purchased an Oppo F1 Plus phone (IMEI [protected]) Invoice No. (SLF02A[protected] yesterday (28th Nov) from Croma store (Sector 29, Gurgaon) at 5PM.
I went back home and installed the phone overnight with all apps and screen guard. While putting in SIM cards I found that the 2nd card slot is not working.

I took the phone back to Croma today (29th Nov) morning at 1130 AM. They checked it and found faulty but refused...

I had purchased laptop. I was given a card worth Rs.2000/-. This card was to be redeemed after a lock in period of some period. I tried to redeem in Croma center Airports. They refused. Now I find it is expired. I will request extension of validity as it was against laptop purchase.

Card No. --- [protected]
Name-- Binod kumar Sah
PH : [protected]...

Hi,
I had ordered Philips HL1660 700W food processor on 6th Nov'16 and ref order # SLE005EC0010659. I called up croma customer care within next 12 hours and cancelled the order, the reason being, we wanted to order different one.
The ref # for order cancellation from croma generated on 7th Nov is SR[protected], and I was told I would call back from Croma regarding cancellation. I did call up again on 8th Nov to check on order...

Got a Samsung double door fridge from Croma on 3th October. After switching on the fridge found that there is bulging on both sides of the fridge.

Complained to Croma and after 3-4 days Samsung support personnel came and verified it. He took pictures and asked us to get it replaced.We contacted Croma about the same. They told us to wait for samsung support to get back to us(no call from samsung service center ever).
br...

I had placed an order for an air purifier on 5 November.
I gave a call on 7 November re update and was told that the mobile number was incorrect. I got the same corrected.

On Thursday I got an sms and an email re the delivery confirmation.
I gave a call and was told that i would need to wait till 11 November to get an update. I asked to be contacted 2 hours before delivery.

I gave a call once again...

I had the worst experience buying this product -Targus ACC995AP 2-in-1 Sync and Charge Cable (Gold) at bangalore Croma store at Mantri mall, Malleswaram. I bought this on Nov 3, 2016 with -invoice no:SLF02A[protected] and within 2 days for no fault of mine or no misuse, the pin for the iphone charging broke. The center refused to take my complaint for a defective piece and said the 6 month warranty does not cover external defect. For a charger,...

What the hell. I purchased the whirlpool refrigerator yesterday and the salesperson promised that it will be delivered toady morning till 10 am.
This is the reason we got convinced and agreed to purchase. Today he didn't pick my calls and still till 2.30 pm waiting. We got our half day salary deducted without any reason as we didn't went just waiting for it.
So who will refund it?
You idiots dont sell if you can't commit...

The croma (tata’s venture) sales staff at charkop - kandivili west – mumbai, misguided me to purchase this lg tv by offering additional discounts on the tv. further to my doubts, the tv was old and it was kept on the display area.
Now i realize that this tv which was at the display and damaged due to poor handling by the croma staff, must have caused damage to the tv. they must have managed to do some temporary arrangement with...

I have buy morphy richard mw con2lcg item code-173448 invoice no - slf02a[protected] on 01/11/2016 and the delivery was on 04/11/2016. the croma store has taken the full payment by me on 01/11/2016 and given me the bill.
But suddenly the store person call me on 03/11/2016 and told me that they could not deliver the product unit tomorrow, and told me please come and check for other model we could not deliver the product it is out of...

I have paid Rs 58480 by RTGS on 28/10/2016. I was given to understand that the LG 49 inch smart full HD LED TV would be delivered within 24 hours. Today 3/11/2016 I have still not received my TV. I have contacted the store as well as toll free number, I have been given to understand that the TV is out of stock hence it will take 4/5 days days more. I HAVE BEEN CHEATED BY CROMA AUNDH PUNE, I SHOULD BE GIVEN MY PRODUCT IMMEDIATELY AS WELL AS...

I (navneet kishore) bought sony laptop sve14a25cn/b from croma retail on 09 april 2013 for rs. 57, 000. also i bought 2yr new ewty-laptop 40k - 60k warranty service for rs 3, 699. this warranty service is offered by croma retail and as per this service all hardware & software issues will resolved by croma within period 9 april 2013 to 9 april 2015 until it is not brokage or water spillover issue. my idea behind in buying this warranty service...

I have purchased a croma led 32 inch on 25 feb 2016 after 3 months the led was damage for which i had lodge complaint one mr negi attended the complaint on mid june he told me to visit the showroom after 15 days and replace the led by paying some money till now nodody has contact me and whenever i go to the showroom they say we will contact you in one or two days i m fedup going to the showroom please help me out of
I have also taken...

I had ordered the google pixel xl from croma retail and received it on 26th oct, 2016 via bluedart. The phone comes with scratched display out of the box. I launched a complaint to croma both by mail as well as by phone. They assured me that they will try to resolve my issue asap but later they told me - scratched screen isn'tt a manufacturing defect....