[Resolved]  Croma — Problem in eleon sampurna soundbar

Address: HIMALAYA MALL, AHMEDABAD

I have purchase eleon sampurna soundbar Dateof Purchase:.27/11/2019 invoice No:.AIA[protected] From Address:.Basement-Himalaya Mall, Drive In Rd, Memnagar, Ahmedabad, Gujarat 380052. With in Six Months, I have problem first it stop working and i have made visit to the centre at himalaya mall for repairing your staff has taken more than fifteen days for its solution and said us its pcb problem after that what your technician has handed over to us. but now i am having bluetooth connectivity issue now i am contacting your staff for relevant issue which has occured in my soundbar.
your staff is not giving us satisfaction answer and not concerning about the customer

Please sir I need to replace this product any how. and sir mark my word i d'not want to go for any other option such as consumer rights.

My Contact No:.[protected]
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Aug 9, 2021
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Oct 19, 2020
Croma Customer Care's response
Hi, trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
 
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