[Resolved]  Croma — TV Installation not done

I booked my croma TV on 31/01/23. I got received it on 2/2/23. But still have not received any call for installation and have not done till now as of 6/2/23.
NFINITI RETAIL LIMITED TRADING as CROMA

TAX INVOICE

Invoice No: SLEC141054 Delivered From
Date Time:[protected]
Order Id:[protected] Bengaluru DC-D023,
Infiniti Retail Limited | A Tata Enterprises, Croma, C/O JANAMUKHI WAREHOUSE, Sy. No 28/1, 28/2, 28/6, Mallarabanavadi Village, , Kasaba Hobli, Nelamangala Taluka, Bengaluru,
BENGALURU,
KARNATAKA-29,
562123,
Contact- [protected]

Customer Shipping Address Customer Billing Address
Susan Francis,
Symbiosis, 95/195/2, Electronic city electronic city phase 1-bengaluru, Symbiosis Rd,
BENGALURU,
KARNATAKA-29,
560100 Susan Francis,
Mob-[protected]
Symbiosis, 95/195/2, Electronic city electronic city phase 1-bengaluru, Symbiosis Rd,
BENGALURU,
KARNATAKA-29,
560100


IRN Details IRN QRCode:
IRN No.eb6b4d9c65e809f14d09bd1c048ed9a32e47328277d91d41b640626f3fb89d11 QR Code
Products:
Item
Code Item Description Qty. Sale Price (₹) Gross Amount (₹) Total Discount (₹) Tax Code Net Amount (₹)
263286 E-CROMA LED HDR 24in 1Y CREL024HBB024602 1.00 4, 737.29 5, 590.00 0.00 56/66 5, 590.00
Serial no./IMEI no.: CREL024HBB024602T[protected],[protected]

HSN/SAC : 85285900, Installation required : N, Demo required : N

Shipping Charges: 0.00
Wrapping Charges: 0.00
Tata Medical Donation: 0.00
Total Amount: 5, 590.00
Tax Summary:
Tax Type Tax Code Tax Rate Total Amount (₹) Tax Amount (₹)
CGST 56 9.00 5, 590.00 426.36
SGST 66 9.00 5, 590.00 426.36
Total Tax Amount: 852.71
Was this information helpful?
No (0)
Yes (0)
Mar 16, 2023
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Feb 07, 2023
Croma Customer Care's response
Hello Susan, we are sorry for the delay in getting the TV installed. Kindly allow us some time to check and get back to you with an update at the earliest.
Verified Support
Feb 10, 2023
Croma Customer Care's response
Hello Susan, we understand our team has gotten in touch with you and addressed your concern.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Croma
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    76%
    Complaints
    3223
    Pending
    405
    Resolved
    2289
    Croma Phone
    +91 22 6761 3600 [Support Office]
    +91 72 0766 6000 [Helpline]
    +91 40 6722 6870 [International Helpline]
    Croma Address
    Unit no.201, 2nd Floor, Akruti Center Point, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
    View all Croma contact information