Croma Complaints & Reviews

I purchased a ssd from Croma store and I paid online amount and I have to pick product then the Croma executive tell me to cancel it purchase new now I we forgot to mention gst in that bill and after generating bill I told executive to revise it with updated GST number but he refuse to do it. Please help me to revise it...

I have purchased apple iPad 9th generation 64 gb from croma within 7 days theres a single hairline crack on screen if it would have fallen down there would be a web on screen all edges would have damaged all edges is undamaged and screen is also in working condition I have purchased it for for 23000 they send me repair coatation of 24000 approx. Apple service center has replaced many such cases but croma executive is not ready for replacement...

I visited the store after one hour of placing the order for a play station5 digital edition. The executive collected my photo id and said he will bring the order. Then the manager came saying that there is no stock and that he sold the same item to another customer after my order. The order is neither cancelled and they are not even giving the product on visit to store.
I said if the item is out of stock it should be automatically...

It was a EMI trnx but still I have received complete bill and asked for help from last 15 days I have not got any resolution from Croma Aundh Pune...

I recently bought an iPhone 14 Pro 256 GB, Black, from croma retail online in my company name located in Rajasthan. I gave them my gst number for billing, in the space mentioned on the website before the payment page. Despite giving the GST number and company name, they have issued an invoice in my personal name. I had requested an appropriate bill from the company before buying the product worth One Lac Thirty Nine Thousand Nine Hundred...

I visited your store on the 3rd of Nov at vivira mall in navallur chennai, i chose an Iron box manufactured by Philips. The store assistant manager Mr Praveen refused to sell the said iron box because I did not provide a mobile number . Is it croma policy not to sell products if the customer does not provide mobile numbers ( due to person reasons) ? . If so why was it not mentioned at the point of entry. Is it a mandate by the government?...

As I'm ordering an product on Croma - Tata Neu application online, ,
Croma not delivered my product instead of it hold delivery of my product.
After it I'm requesting for my refund no one taken it seriously, .
Pls help...

Not working since installation. No resolution provided despite over 100 calls and over 10 visits the past 7 months...

I have raised a request against my below Item:
204644 - Device Secure - 1Yr Unlimited Repair S

I raised this request on 30-Oct-2022 at morning 8:48
The service is logged with below number: BOF301022FS00077

But still there is no update on the same, and now the customer care person is saying We take 8 to 10 days to resolve the request, if so, then why do you sell such pathetic plans to consumer just...

Dear sir,
It is over 15 days that installation of lg tv purchase from croma is not done despite of serval online and telephonic complaints. Each time new complaint is opened and old one is shown as resolved. Very irritating and bad experiance with croma. If you people really care please get back to me on
[protected]
86558774...

My croma giftcards is not working, i tried to gift card activation then it is failed invalid card number or pin, i complaint to customer care but no one responding and croma store also no one responding...

Bought AC in croma sells personal changed my mind to buy LG ac advised it has all update technology, however we used AC just month slowly issue are raising up sells person advised us to go for LG support they have advised us gass less they re fill it also after month AC blowing hot air again we have raised complaint they said need file gass leakage need file the air, also water started to leek from AC unit . Not happy with lg service hence...

Chroma order number::[protected]

Product not delivered till now, but in tracking it shows it has been in 26th October, I informed customer care immediately, but no use they can't able to find solution, simply they raising request and next it gets closed without any solution, for Last four days i spoken with customer care but no use
I hope atleast i will get solution in this complaint

Product - chroma...

As per Croma site and my order list, the AC delivered is of 2022 model. But the item delivered is 2021 model and the engineer also confirmed that. As per 2022 rating guidelines, all older model will be having one reduced star rating. That means you have sold 4 star AC in the price of 5 star AC. I requested to
Croma give me an proper explanation for such fraud practices first to customer care and then to grievance.[protected]@croma.com....

WHIRLPOOL HM SEMI ACE 8KG TURBODRY MACHINE I WAS PURCHASE But No Service In 4Months am sorry to inform you that the Washing Machinewhich I bought from croma Kandivali Near Hindustan Naka; against Credit Card Pay dated 22nd June- 2022 with ten year guarantee stopped working well after 4 Months. Now the machinemakes an unbearable noise and the motor tears delicate fabrics.

All these are causing great inconvenience and I feel...

Sorry, it was Lenovo IdeaPad 1 AMD Ryzen 5 (15.6 inch, 8GB, 512GB, Windows 11 Home, AMD Radeon Vega 8, Full HD TN LCD Display, Cloud Grey, 82R1004AIN) instead of Lenovo IdeaPad 1 AMD Ryzen 3 (15.6 inch, 8GB, 512GB, Windows 11 Home, AMD Radeon, Full HD TN LCD Display, Cloud Grey, 82R10049IN)....

Hello, I ordered Lenovo IdeaPad 1 AMD Ryzen 3 (15.6 inch, 8GB, 512GB, Windows 11 Home, AMD Radeon, Full HD TN LCD Display, Cloud Grey, 82R10049IN) on 26th October, 22 online and it was showing available at Ansal Plaza Greater Noida which was hardly 30 minutes away from my residential address. While checking my order now I am able to see that my order is cancelled by Croma due to ''OUT OF RANGE''. Seriously??? Do you think that half an hour...

Besides regular follow up not getting positive response Mail Below

Dear Sir/Madam,

A service request was registered Y’day No. C[protected] and now I am getting Msg. that the request is resolved but no installation is done.

What’s your system I am unable to understand and after so many reminders to your no revert from you is received till date, pathetic service by Croma and your customer support...

I visited croma outlet & bought Haier 630 Ltr refrigerator on 21 October 2022. I got appliance delivered on 22 October 2022 at 2 PM.

Order Id: SOA[protected]

Till now the installation was not done. No update about the installation. I have raised a concern through croma website & I have called the help support team of croma, but they do not have any information about it. I have called croma outlet but there...

Hi Team,
I have purchased Croma 32 inches LED TV on 25/Jan/2022. LED have 1 year of warranty.

Now there is some issue with LED. There are white horizontal lines on the screen. I have complaint 5 to 6 times to Croma customer care about the issue, but they are not solving the problem. Just cancelling the ticket without any reasons.

Very first complaint number: BAC131022FS00442

Date: 13th...