[Resolved]  Croma — updation of name on invoice

Sir,

I had purchased an ac from croma store, please refer the bill attached.

I just want to update the name in invoice from
Amit puri to my company name c/o amit puri
As this is the requirement of my office, but croma customer service and store manager denies to do so.
Change of the complete name is not valid/legal, but this is updation of name.
Existing name will still be part of the new name.

Few days back i visited croma bhayander, at that time customer service agreed to do so, but today they deny.

Will i get any solution on this or croma will loose a customer.

Regards
Amit puri
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Oct 4, 2018
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Aug 31, 2018
Croma Customer Care's response
Dear Amit,

We apologize for the inconvenience. Kindly help us with your contact number, email ID and invoice number at https://bit.ly/2L9ilGr so that our team can assist at the earliest. Thanks.

Croma, Making Every Day Brighter
Verified Support
Sep 03, 2018
Croma Customer Care's response
Dear Amit,

We didn't hear back from you. Please share the above-mentioned details so that we can assist you further at the earliest.

Croma, Making Every Day Brighter
Complaint comments 

Comments

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Today I had purchased LED with wrong customer name - ankush ramu thomake. The real name need
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Gst no 27AZXPK8678C1ZJ
on bill print. Pls do the needful asap

I want to change the name on my invoice, i bought a phone from your app, want to change the name contact ASAP On [protected]@gmail.com
I want to change the name on invoice, I mailed on Croma service and they denied .. Help me out with the solution ... Contact me on [protected]@gmail.com
Hi All,

I purchased a mobile from Croma store and after 4 days went to update my billing address by adding "C/O My company name" but staff refused change.

Please let me know if croma can amend my billing address invoice.

Thank,
NK

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