Croma Complaints & Reviews

Hi,

I had placed an order from croma.com on 26th feb 2018 16:15
Ist (Approx.), an specified amount has got deducted from my bank
Account however neither i have received any order number nor invoice
Number.

When i am trying to place order again, i am receiving an error while
Doing transaction, error attached.

Request you to refund the amount i paid else complete the...

Croma the leading mega store for buying electronics!
But it was a bad experience for me going brand not always work
I was happy buying lg tone active + hbs a100 bluetooth stereo headphone than cost 12000 which is no less price expecting a great voice quality and noice reducing power in the device as written on the box i bought it which has a warranty of 6 months. As i started using it i started to get complains from my family...

Hey,

I bought a croma powerbank and being used it just 2 months back, it was working very fine and then day before yesterday it stopped working/charging my phone. I tried to check it and got to know that input side is working but the output side is jot working. I thought as it is not at that much fault and i should visit the croma store for knowijg the best possibilities. I went to south ex croma branch and had that formalities...

I have ordered a samsung refrigerator on 27 jan 2018. You send me a defective piece. I have complained you several times. No solution from you. Now i want my money back. Two times samsung executive visited, reported that it's electronic penal is defective and told me that we will repair it. I said them it's a new and i want replacement. Now i want my money back. Full payment alone on 27 jan 2018....

I had purchased a eureka forbes vacuum cleaner from croma retail and they delivered a defected piece. Now croma is denying refund or replacement of the product.
I am being harrassed completely. Every day they tell me someone will call you back but they are not replacing the product at all.
With the limited budget that i have, i trusted the brand croma and now i have been completely let down.
I request that this should...

I purchased a dell inspiron 15 3000 services laptop on 08/02/2018 at 8:52 pm from koramangala croma
After bringing it home i realised that there is some issue with the laptop's touch pad as it is bulging out from the normal position every time you use it and again you need to push it back to its normal position. So i called customer care of croma for solution they told me to go to the store they'll resolve your issue. When i reached...

Very slow and horrible service..

i had order for iPhone 8 64GB gold online.. but morning i received a mail for silver i mail them that i have not order for silver have order for gold.. customer care asked me to mail them i did the same... and i mail them when will i get my handset delivery no idea on that too... wrong date and time was print in invoice, customer is paying for the phone it is not free that Croma treat customer...

I have purchased this laptop from Croma store on 26/01/2018 (invoice number - SLA[protected] and from the time of installations the software it start getting hang but the store person told me that it will not gets hung in future...i take this laptop at home and it gives me the same problem and then i reached to the croma store and the person has rebooted the laptop but the problem is still there and the croma person agreed that the laptop...

I had purchased a mini usb - hdmi connector cable from the croma outlet at rajiv gandhi airport, hyderabad on 20jan2017. During the purchase i requested the sales person at the outlet to check the functioning of the cable to which he expressed his inability. He said that he doesnot have the wherewith all for the required check.

Having bought the cable, once i checked it at my home at delhi it did not work properly. Please...

I have bought a washing machine 1 year back and the dryer has not working for last 15 days. I have lodge the complaint and the engineer has visited at once at home, he said the motor is damaged so the dryer is not working, so when the new motor will come at our service center we will replace but now 10 days completed now there is no response from croma, we have given the call to their customer care 2, 3 times but not receive any positive...

Fraud at croma. I am an old customer of croma for 10 years. I was given an e-gift voucher for rs 2500/- with specific instructions to provide the same at billing counter at croma store or redeem online. I went to croma and after my final purchase, went for billing, but surprisingly the cashier at billing counter told that its not activated, you have to activate it by calling customer care. I called customer care at [protected], they kept me...

I purchased samsung s8 on dated 14-1-18, from croma aundh pune at the time of purchase salesman told me that you will receive a voucher of rs:[protected] within three days but i didn't receive any voucher within 72 hrs. Than i call the customer care no given on the website than the customer care confirm me that you will receive your voucher within 15 days because there is some process and it will take time and you have to wait.
br...

I had bought croma 80cm crel 7326 on 04.05.2017 from rohini sec 7.

The led is having a black spot under the front panel (Main screen) left bottom area since i purchased the tv. Also, the speed of tv response is very very slow. It takes too much time to process any request. Apps usually starts and closed due to error. Now remote has also stopped working within just 6 months.

Complained twice for the same. But...

Dear sir/madam,
Please receive the attached file

Requirement:
For mvat assessment of m/s mono plastics fy2013-14.
1) ledger confirmation of m/s mono plastics in the books of m/s sm enterprises fy2013-14 duly signed & stamped.
2) annexure j1 along with acknowledgement copy for fy2013-14.
3) revised annexure j1 along with acknowledge copy for fy2013-14 (If revised).

You can also...

I have gone to the branch nearly two times and followed up on mails nearly 10 times but did not receive my gift card back
... I had three cards with me and the cashier redeemed two cards and returned the third one back for me to redeem later... Now the problem here is he has returned the redeemed card and he kept the unredeemed card with him... Please could you help to reimburse 500 or get back my gift card...

I have been having a traumatic experience as a customer of Chroma.Their inefficiency has costed me 3 days of leave from work and I am still left with a non working fridge.The technician that was send to our house was extremely creepy and had absolutely no idea what had to be done.He could not fix our problem and didnt even know what was wrong with the fridage even after multiple visits.
The customer care attendants at Croma keep promising...

I have purchased a phone worth rs.65000 from croma store in bangalore and at the time of purchase i was informed i will be getting cashback of 5% after 90 days. After completion of 90 days i haven't received a cashback and when i had called the customer care they informed that cashback doesn't apply if i purchased on sunday. The stores are not supposed to make fake promises which they cant fulfill....

I purchased device from croma apple iphone 5s at 14, 999 which was actual cost of device. But salesman of croma forced me to buy insurance policy saying that its actual cost is 1500 and you will get it in 500 rs because of some offer. But in invoice they printed wrong values of devices and policies.
Now when i am trying to claim insurance i am getting 65% of 13, 999.
I dont believe that tata is such a big name and they are trying...

Dear sir,
I trust you would read this email carefully to understand our concern.
We had a pathetic experience at chroma sarjapur road, bangalore. Where we visited chroma for the fourth time on 23 dec 17. We were interested in model number mu6100, 50 inches size or any other model of 55 inches. We asked price for their displayed model 50 inches mu6100, then by croma employee (I have namr details with me) it was told that there...

I have purchased ac in the month of may 2017. My register tele no is[protected]. I had made call before 10 days to customer care and they assured that they have registered my request for free servicing and technician will attend within three days but nobody has attended till date. Please do needful and give proper service to all customer. My another number is [protected]....