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Croma

[Resolved]  Croma — Without any reason Delivery is Re-Scheduled

Hi,

I have booked my Washing Machine( which i was really expecting ASAP ), 11th April where tracker is Updating by saying will be delivered 14th April . On 14th April 6:08 Pm i received a message its Out of deliver will be delivered by 9PM On the same day . After few minutes Received 1 more message Delivery has been rescheduled to 17th of April without mentioning any reason .

and there is no proper Tracking mechanism as well, where exactly our order is . atleast if they Given the proper Update On the location we could have collected on the same day if its near to my place .

I am truly disappointed with the experience, For sure i wont recommend this to anyone .
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Feb 7, 2026
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Apr 15, 2025
Croma Customer Care's response Hello, this is not the experience we would have liked you to have. Please get in touch with us at [protected] or write to us at [protected]@croma.com for further support.
Verified Support
Apr 15, 2025
Croma Customer Care's response Hello Divya, this is not the experience we would have liked you to have. Please get in touch with us at [protected] or write to us at [protected]@croma.com for further support.
 
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Hello, this is not the experience we would have liked you to have. Please get in touch with us at [protected] or write to us at [protected]@croma.com for further support.
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