Customercare.00691signSBI.co.in — Amount deducted and payment status is showing failed

Address:	New Delhi, Delhi, 110034
Website:	www.consumercomplaints.in

Respected sir/mam
Myself manpreet kaur.I have applied for reissue of passport on 9 jan, 2017. at 19:06:08 I did the payment online through canara bank debit card. The amount has been deducted from the account but the passport payment status is being showed as failed. This is the 2nd time i have been writing to you.I have also tried to call on the helpline no. Provided but it's always engaged.
Application reference no:[protected]
Transaction No. :13248939 Transaction dt:9/1/17 Amount:1500/-
Service type:Reissue
Kindly refund the amount at the earliest...