Customercare.00691signSBI.co.in — Refund Of Failed Payment

Hello,
I Soumya Ranjan Ray was applying for passport through online mode and initiated a payment of 1512.75 using a icici bank debit card the amount got deducted from my bank account but the payment status in the passport application portal was pending. I checked again next day the status shows failed. Its been 7 days payment has not been refunded to the bank account.Kindly look into the issue and resolve it as soon as possible.
Card Type- VISA Debit Card
Card Issuing Bank- Icici Bank Ltd
Date Of Transaction- 09/02/2017
Application Reference Number-17-[protected]
Amount- 1512.75 INR

Regards,
Soumya Ranjan Ray