d2h Complaints & Reviews

To,
The Service Manager, Videocon Washing Machine.
I had given the compalint on 17th of August 2008 as our washing machine Videocon FA 55 is not working. The complaint was attended by local dealer's customer care centre immidietly with visiting fee about Rs.200.00. He advised us to change the outer metal body, which will costs about Rs.1600.00.The reason for changing the whole body was one side hook, which holds the tub,...

Sir,
I have purchased a Videocon 32" LCD TV From Croma (A Tata Group). I was informed that Videocon personel will visit my place within a week & will provide a wall mounting kit.

After installing the TV iit was found that the remote of the TV is also not functioning properly. We contacted Videocon Service Centre &informed about the remote & the Wall Mounting Kit.

But till now no action...

Dear Sir,
I've purchased a videocon Integra LCD tv from Ravi Traders Gondia M.S, on 05-12-08 and the wall hanging unit given with the model is of some other model, which I noticed when I try to hang it on wall on the next day of purchase. I immideatly made call to the dealer about the same, he agreed and assure to change it within 2 to 3 days as he was helpless as the unit with the tv was supplied by the company.

It...

39404040 is the registration number for the complain. To resolve this executive from "Tekcare India Pvt ltd" had come on 5.12.2008. Even after replacing the compressor its not giving proper cooling(ice cream is getting melt). The receipt says it has 1 year warranty. However on raising the complain again, your exec has to say that it cant be repaired as its an old appliance. In that case we should have been informed about that. We...

Hello,
I had an old color television of videocon ( model: 210r). There's some probem in the eletronic circuitary, when i tun on the TV some kind of noise comes fom inside from the coil mounted on the PCB and which connected to the picture tube (some kind of charging of capacitor). I think there's some capacito or resistor's poblem.
How can i troubleshoot this problem?...

AC got damaged during maintenance by the service engineer as well quality of people was pathetic.Please improve your sevice...

l have purchased videocon washing machine from kapoor electronics(AMBALA CANTT) ON 8TH FEB 2006.

THERE WAS SOME PROBLEM IN WASHING MACHINE & I HAVE CALLED UP SERVICE ENGINEER FROM AUTHORISED SERVICE CENTER (SUPER TECH- SERVICE ENGG MOBILE NO-[protected])AT LUDHIANA.

HE SERVICE ENGINEER VISITED & HE TOLD THAT THERE IS SOME PROBLEM IN THE ELECTRONIC PANNEL, HE ADVISED US TO CHANGE IT, EARLIER HE TOLD THAT...

This is to inform that I had a fully automatic videocon washing machine, which I had bought 2 year back.Since last year it had been giving very poor performance.
Specifically since a month back its PCB is not responding, I had logged a complained with the service center and they said sombody will be coming to amend it, but since then no one came and now the condition worsen as your customer care is not responding.
This is...

To,
The Chairmen / Managing Director Date: 13-Oct-08
Videocon Industries Ltd.
14 Kms Stone, Aurangabad-Paithan Road,
Chitegaon, Tq. Paithan,
Dist. Aurangabad - 431 105 (India)


CC : Mr. S.N. Dubey( Service Incharge, Lucknow )
CC : Mr. R. Mishra(Service Incharge, Lucknow )
CC. : Service Manager(Videocon Industries Ltd., Aurangabad)
CC. : Mr Lokender...

It's too bad experience that I had with the Videocon TV. The TV had become faulty within the warranty[protected] and just after warranty on[protected].
The technician repaired my TV with EHT replacement and charged me Rs 650/-. But after that there occurrence of an another fault as the picture is not uniform. It got flaten in one corner and shrinked from the other. Now I' again and again reminding them but they are saying...

Hello I am Rakesh Ranjan and I bought one VIDEOCON 29” FLAT TV Model # K29V on 16th June 2008 with Serial number as[protected]Clearly written on the carton - Content one 29” flat TV).

When I measured this TV (of course diagonally) it measured just 27” Then I called my Dad who is using VIDEOCON Bazooka 21” from last 12 years and it measured exactly 21” then I called my brother who is again using...

i m belonging in chhatisgarh
my dth tv not show the smile chanel and enter10.

pls explain what is the problem.
and solv this solution.....

I have purchsed a Videocon Microwave from Next Retail Shop.(Palm Beach Road) Vashi, Navi Mumbai. My bill no. is 0035926 and the date of purchase is 28/10/07 (still in warranty period).
It has been more than a month that my microwave is not working
Product Details:
Videocon M/w VC330055
Serial No VE 10719
I have made many complaints on phone but there is no reponse.
Complaints Details:
comp...

To,
The Manager,
Customer Care Service.
Videocon Limited,
Mumbai


Re: -refrigerator MODEL NO D240

D.O.P- 20th March, 2008.

Dear Sir,

We had purchased above said T.V from M/s. SHUBHAM SALES, NEXT AKOLA vide their invoice No. ________Dated 20TH. March, 2008. This T.V was delivered at our residence on 20th March, 2008.

This refrigerator....

Sir,
I had got a Videocon Refrigerator in April. After that I am facing problems with the door. I have tried umpteen times calling their customer care. After about 2 weeks i finally could register my complaint. The person did not come after repetitive reminders. Then after a month or so he came and told us that the rubber coating of the door will be changed with a day. It's been a month for that too and again there is no response...

We have bought a washing machine from Next Retail Shop at Indore on 15/09/2007 having two years warranty. But the machine starts troubling after few days. Till date we have called the service centre 8-10 times, but the problem is still not solved.
I have told them it is manufacturing defect, but they do not bother.
They behave so badly with customer that it is like hell.
This time i am going into consumer forum against...

When I first subscribed to dish TV, i was offered the choice of free channels and paid channels. I was made to understand that if did not continue to pay for the pay channels, i would be getting only the free channels. Now, they call up and say that since i have not paid up, they are going to block the free channels also within a week. I don't want the pay channels now after the vacation, as the children have to study. Why should i be...

Dear Sir,
I am S K Lamba 79- C DDA pocket 6/2 nasr pur dwarka New Delhi 110045. My tel Nos are [protected] and [protected]
I purchased a refrigerator RNR 291on 15 oct 2001 from KDM Electronics Jail Road New Delhi. In Sept 2007 I noticed no cooling/ slow cooling Ilodged the complaint. It was repaired by lot of pusuing and its Fan Motor was changed by Unique AirConditionng Ashok Nagar Jail Road New Delhi 110018....

I PURCHASE THE VIDECON XLENT 3 YRS BACK...ITS NEW TV AND TV START GIVING PROBLEM ITS NOT EVEN 3 YRS 1 MTH LESS IN 3YRS...ITS UNDER WARRANTY..I COMPLAINT THE CUSTOMER CARE ABOUT 3 TIMES BUT NO ONE IS THERE TO HELP ME...
WHAT I SUGGEST TO EVERYONE DNT DARE TO BUY THIS COMPANY PRODUCTS...
I AM RAHUL FROM FARIDABAD AND MY CELL NO IS [protected]...

Dear Sir

I have bought a new Videocon K 5500 fully automatic machine on 27.04.08 from M/s Next Retail Shop Vikas Marg Delhi

I was informed that your service engineers will come and install the machine the very next dayI have also contacted your customer care on phone no[protected] on 29.04.08 and they promised to send persons in the evening.

Till now no service engineer has come and the machine...