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d2h Complaints & Reviews

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Updated: Nov 2, 2025
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R
romil singh
from Kolkata, West Bengal
Jul 6, 2010
Resolved
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Resolved

Address: Haryana

hi ...
last month i bought videocon d2h sateliite box....d engineers who came at my place wer so uncooperative...they kept the box on d floor itself and went without even my full satisfaction n without my signatures on the form....and since then i havnt recieved any sort of demo or a phne call frm d videocon company ......
my d2h services is not workin frpm the last 3 days i have tried the customer care no so many times all the tym it is busy ..after tryn so many times i finally got through ...their executive said vll fix it within 24 hours ...but still it is not workin...nor did they send any engineer....videocon d2h has the worst customer service....i wud lyk to tel everyone dat plzz dnt commit d same mistake as i did....thanku

dr r.s tehlan
customer id[protected]
Aug 13, 2020
Complaint marked as Resolved 
From last four days i.e.., (3 July to 6 July 2010 ) my videocon d2h is not working and I called to customer care no. so many times but all the time its busy ..after a long times i finally got through ...their executive said we will fix it with in 24-48 hours ...but still it is not working nor did they send their so called engineer till date. Every time they just give compliant no. and insure us engineer will visit my place. According to my point of view videocon d2h has the worst customer service.If my problem will not sort out tomorrow then i'll move to consumer court.



Mrs. Naima Imam
Customer Id[protected]
Dear Sir,

I agree with this. The customer service of d2h is pathetic. Even I am also suffering from the same. I have a d2h videocon. Videocon claims that d2h model 5002 has a 5.1 Ch output but thereon technician who had come to instal the DTH said that he had not seen the 5.1 ch output till date.
Because the company claims that 5.1 ch output is present I bought a new speakers of 5.1 Ch. But unable to use them.
Friends I am feeling helpless. If anyone has any suggestion to sort them out please mail me at [protected]@rediffmail.com.

Regards
Adhish
whwe
I am aprox 35days old coustomer of d2h id no 23851952 from Lalitpur (up) since the installation it worked only 4-5 days.I made no of complaint to local representative as well as toll free no but nothing response. They tell me that their engineer will solve the problem within 24-48 hrs and provide me complaint no but till now nothing happen.
Pl make arrangement to disconect the box today and I will treat this swpwrately


AKAgrawal
[protected]
Same here guys...most pathetic customer service...videocon D2h...Its been 4 dyas I am calling still the issue is not ressolved.

Subodh
6243442
Yes, even i bought d2h and from 2:30 to 3:45P.M only it works it says Technical error.

Tried calling customer care but no use. asked the person to fix the problem no response.

Not even the bill has been given and my USer ID in system is given to some one else.

Pelase help.

[protected]@ifi.co.in.

[protected]@yahoo.co.in
Dear Mr. Anil,

We regret the inconvenience you had to face and would like to help resolve this issue on priority basis.

In order to provide you the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details. We request you to kindly provide with your Contact details.

We endeavor to resolve your complaint at the earliest.

Regards,
Videocon d2h Team
Thank you very much,

The problem with my Dish is resolved .

I thank the Videocon D2h team for the imediate action and efforts taken.

Thanks a lot.

Regards,
Anil
From last six days i.e.., (22 may to 28 may 2011) my videocon d2h is not working and I called to customer care no. so many times but all the time its busy ..after a long times i finally got through ...their executive said we will fix it with in 24-48 hours ...but still it is not working nor did they send their so called engineer till date. Every time they just give compliant no. and insure us engineer will visit my place. According to my point of view videocon d2h has the worst customer service.If my problem will not sort out tomorrow then i'll move to consumer court.

cutomer id 6307815 Ramesh kumar gupta taogore nagar coloney gonda
cell no [protected]
Dear Mr. Ramesh,

With reference to your concern listed on 28 May 2011 for Customer Id: 6307815. We would like to inform you that the same has been resolved.

Should you have any pending queries or issues, Please feel free to contact our Customer Care.

•[protected]Toll Free)
• [protected] (Normal charges apply)

You can also email us at [protected]@d2h.com.

For details of all our Products and Services you may visit our Website http://www.videocond2h.com

Regards,
Videocon d2h Team
Dear Customer Care Representative

I am Goutam Chatterjee, a Videocon d2h user. My customer ID is 11982986. My hardship began after enjoying a fantastic service for a couple of months. During the last three months I could not watch several channels on the proper no. even some channels are missing in my service. Suppose Setmax channel should come in 201. But PTC Punjabi is here. Sports channels should start at 401, but there is Doordarshan. There is no presence of Natgeo, Discovery, Animal Planet etc. In cartoon channels position there is other channel.
After a tight day schedule when I switch on the TV, if this kind of disgusted service is faced then what should a customer do?

I contacted your customer representative a several times. I did everything what they advised me to do. But all were in vein. Whenever I contacted them they assured me that this would be recovered asap and everything would be ok in future as they registered my problem. They also told that if problem persists the will sen a service engineer to check my set top box. But things did not change for the last three months. As a result I degraded my package from New Diamond to Gold Pack. If I cannot see the channels then what is the use to spend Rs. 300/- every month.

I want to make it clear that if this kind of things will continue, then I will change my mind to shift another service.

Hope for the best to come out from the nightmare of my current service.

Regards

Goutam Chatterjee
Customer ID: 11982986
Dear Mr. Chatterjee,

Customer ID: 11982986

With reference to your concern listed on 16 June 2011. We would like to inform you that the same has been noted and our team is working on a resolution.

We will get in touch with you for further details of your concern as the need arises and will make every effort to revert with resolution as soon as possible.

Regards,
Videocon d2h Team
Dear Mr. Chatterjee,

Customer ID: 11982986

Thank you for your association with Videocon d2h.

With reference to your concern listed on 16 June 2011 regarding channel mismatch issue. We would like to inform you that the same has been resolved through service request number 44017612.

If you have any further queries, please call our customer care numbers below:

•[protected]Toll Free)
• +91-[protected] (Normal charges apply)
•[protected]Normal charges apply)

You can also email us at [protected]@d2h.com. We will make every effort to revert with resolution as soon as possible.

For details of all our Products and Services you may visit our Website www.videocond2h.com.

We endeavor to provide you with our best services.

Regards,
Videocon d2h Team
Dear Videocon d2h Team

My customer ID 29148118 & my complaint no is 5346607 .dated on 2 sep 2011 and after that they did not give any complain for the same.

My videocon d2h is not working showing Technical error message every after 4 to 5 Hours like E16--4, E30-4. Because of this issue I called to customer care no. so many times but all the time its busy ..after a long times i finally got through ...their executive (Mr chetan / Gaurav / Dhanushri )said we will fix it with in 24-48 hours ...but problem was still persist.

I want to make it clear that if this kind of things will continue, then I will change my mind to shift another service and i want my money back which i refill recently for whole year.

Hope for the best to come out from the nightmare of my current service.

I thought it’s the best service but now I am thinking that my assumption was wrong & this is the worst service which I have seen ever in DTH services. If my problem will not sort out tomorrow then i'll move to consumer court.

If videocon really wants to create good impression in this competetive world they really need to improve service also hire people who can do better branding of videocon.



Thanks and regards
Tousif shaikh
Technical Manager Chevrolet India
[protected]
Videoco d2h custmer service very very poor I will complain on 30 Sep. But problems not solv stil on 04 oct.so pls dont buying Videocon

D2H SETUP BOX GETS HEATUP

WHILE WATCHING TV VIDEOCON D2H SETUP BOX GETS HEATUP

account balance not credited

Hi I HV recharged my Videocon d2h connection numer[protected] in name of myself. The amount not yet credit to my account but debited from my credit card. Raised a complaint but no action from videocon. Complaint no[protected].

picture very shaky

Noticed this problem first a week ago. Picture continues to be shaky on all channels. Require an engineer to visit. Customer ID = 93576682. Please call. Thank you.

recharge not successful.Customer ID 49341277

Dear sir, recharge online ser.use&recharge done my netbanking a/c.[protected]. Tran.ID.[protected] time09.24pm Date 18/07/2014.
My d2h is not working since a week n my balance is yet not refunded it's been showing technical error all the time.. 3-4times complaint has been placed at customer center there is no response... Whenever we place an complaint they leave us an id by saving it will b solved in few days... Engineer will b sent but now it's been more then a week they haven't sent an engineer no proper response is given.. Worst customer service providd..there is no actions taken on solving my problem worst service ever 👎
Get my problem solved
Customer id[protected]
Registered mobile no:[protected]

technical error ..non cooperation of customer care - Comment #2620433 - Image #0
Videocon Industries Customer Care's response, Dec 27, 2016
Dear Customer,

As you are aware that there was heavy rain/ Cyclone in Tamil Nadu and because of such unforeseen weather conditions many of our customer are facing signal Issues. Also, there is no power and telephone connectivity in some of the areas in Tamil Nadu due to which there will be delay in resolving your issue. We request you to please bear with us and our team is working around the clock to provide hassle free services. We request you to call our helpline on 07355873558 or write us back on [email protected] to help you further in this regard.

Warm Regards,
Videocon d2h Team
Dear customer care,
From last 6 days i am continuously calling to the customer care but every time they say the same thing our system is down and We cant resolve your problem right know also not giving the complain number, as per them the problem will be solved in 5 hours every time i call.but till date not unsolved.
My plan are zee family pack, Sab happy pack, Asianet hd, Asianet Movies, Aisanet Plus, Surya music and Star Value pack. And i can only view zee pack and sab happy pack All other pack is showing E16-4 error code and the channel is not subscribe and not part of VIDEOCON.
PLEASE SOLVE MY ISSUE MY CUSTOMER ID :[protected].

SHAINEESH B NAIR
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    sdp_52
    from Bhopal, Madhya Pradesh
    Jul 5, 2010
    Resolved
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    Address: Indore, Madhya Pradesh

    I have two videocon d2h connections bearing ID numbers 13054860 and 78054010 respectively. These connections are recent. I had excellent service for about a week, but thereafter some channels like the Movie, GEC and Lifestyle have been giving problems. Whenever I try to see these channels a message stating 'poor satellite signal' is flased on the screen. However, no such signal is flashed for other channels. I've requested the mechanic who installed the service to rectify on mobile Nos [protected] & [protected]. these representatives of the company have only given assurances but have not bothered to act on the request. My I request immediate action. Thank you.
    Aug 13, 2020
    Complaint marked as Resolved 
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      kriti_sen2000
      from Pune, Maharashtra
      Jul 2, 2010
      Resolved
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      Address: New Delhi, Delhi

      Flag this messageDear ApplicantFriday, 2 July, 2010 8:19 AM
      From: "VIDEOCON ELECTRONICS LTD" <[protected]@hotmail.com>Add sender to ContactsTo: undisclosed-recipientsDear Applicant,


      Ref: “VIDEOCON” Direct Recruitments offer.

      It is our good pleasure to inform you that your Resume has been selected for
      our new plant. The Company selected 62 candidates list for IT,
      Administration and Production Departments,

      as well as Company offered you to join as an Executive/Manager post in
      respective department. You are selected according to your resume in which
      Project you have worked on according

      to that you have been selected in Company. The Company is dealing in
      Electronics manufacturing business in India The Company is recruiting the
      candidates for new plants in Delhi,

      Bangalore and Pune.

      Your interview will held at Company Corporate office on –[protected] at
      11.30
      You will be pleased to know that Company has advise you in the selection
      panel that your Application can be progress to final stage. You will come to
      Company corporate office in Delhi.

      Your offer letter with Air Ticket will be send to you by courier before date
      of interview. The Company can be offer you as salary with benefits for this
      post 30, 000/- to 2, 00, 000/- P.M. +

      (HRA + D.A + Conveyance and other Company benefits. The designation and Job
      Location will be fix by Company HRD. At time of final process. You have to
      come with photo-copies of all

      required documents.

      REQUIRED DOCUMENTS BY THE COMPANY HRD.
      1) Photo-copies of Qualification Documents.
      2) Photo-copies of Experience Certificates (If any)
      3) Photo-copies of Address Proof
      4) Two Passport Size Photograph

      You have to deposit the (Cash) as an initial amount in favor of Company HRD.
      Department. for Rs. 7,500/- through any [STATE BANK OF INDIA]Branch from your
      Home City to Company

      Senior HRD. Account NO, which well be send to you upon your response.

      This is refundable interview security. Your offer letter with Air tickets
      will be send to your Home Address by courier after receiving the
      confirmation of interview security deposited in

      STATE BANKOF INDIA . Company will pay all the expenditure to you at the time
      of face-to-face meeting with you in Company. The Job profile, salary offer,
      and date -time of interview will

      be mention in your offer letter. Your offer letter will dispatch very
      shortly after receiving your confirmation of cash deposited in STATE BANK OF
      INDIA. We
      wish you the best of luck for the

      subsequent and remaining stage.

      The last date of security deposited in bank - 08/7/2010

      You have to give the information after deposited the security money in bank
      to Company HRD – direct recruitment email ID: -
      [protected]@hotmail.com. Your
      Letter with supporting

      documents will be dispatch same time by courier to your postal address after
      recd. Your security deposited confirmation in bank. The interview process
      and arrangement expenditure will

      be pay by Company. Lodging, traveling and local conveyance actual will be
      paid by Company as per bills. The candidate has to deposit the initial
      refundable security as mentioned by HRD.

      If the candidate wants to come with his parents or friends, the Company will
      arrange all facilities only for female candidate.

      Thanks
      MRS SUMAN KHAN - (Executive - HRD)
      Videocon Electronics India Ltd.
      H.O. - 174, Vediocon House,
      G.K. Part – 1, Greater Kailash,
      Contact EMAIL :
      [protected]@hotmail.com







      --
      Esta mensagem foi verificada pelo sistema de antivírus e
      acredita-se estar livre de perigo.

      Please check the authenticity of this mail, if it is fraud mail then please take strict action.
      Aug 13, 2020
      Complaint marked as Resolved 
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        B
        bharatirani
        from Delhi, Delhi
        Jul 1, 2010
        Resolved
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        Resolved

        Address: Belgaum, Karnataka

        Videocon Complaints - Videocond2hdish
        View all Videocon complaints
        Videocon

        Location: Visakhapatnam, Visakhapatnam, Andhra Pradesh, India

        Posted:[protected] by suneelkumar.kapu Send email


        Videocond2hdish
        I got a sms from Videocond2hdish.com on 28th June, 2010. They offered Videocon DVD player with d2h for Rs. 440/-. They asked to pay this amonut in the nearest ICICI bank in Swapan Chowdhury (ICICI A/C no.[protected] Kolkata branch. I deposited this amount through ICICI bank on 29th June, 2010. I immediately fax the deposite receipt to this number[protected] .but yesterday i got the msg that my payment was failed and you once again pay on online, how is it possible because after payment i confirmed that. . I send sms about my payment. There is no response. Today www. videocond2hdish.com web page is not working. Please help me in this regard. i lost my money. please help. My phone number [protected]. - Bharati kawale, # 303/18, patil mala, Belgaum - 01, karnataka.
        Aug 13, 2020
        Complaint marked as Resolved 
        Mine also same complaint sir.

        MUDASSAR.H.MUJAWAR
        FRM----Belgaum
        KARNATAKA
        Mob. No. [protected]
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          S
          suneelkumar.kapu
          Jul 1, 2010
          Resolved
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          Resolved

          Address: Visakhapatnam, Andhra Pradesh

          I got a sms from Videocond2hdish.com on 28th June, 2010. They offered Videocon DVD player with d2h for Rs. 440/-. They asked to pay this amonut in the nearest ICICI bank in Swapan Chowdhury (ICICI A/C no.[protected] Kolkata branch. I paid this amount through ICICI net banking on 29th June, 2010. I tried to fax[protected] the fund transfer receipt so many times. But Fax number is not working. I lost my money. After that also i go sms that they asked to pay through net banking. I send sms about my payment. There is no response. Today www. videocond2hdish.com web page is not working. Please help me in this regard. My phone number [protected]. - Suneel Kumar, VIsakhapatnam
          Aug 13, 2020
          Complaint marked as Resolved 
          swapan chowdhry fraud must punished

          Dear Customer, During The Time Of Advertising Survey You Will Get a Free Gift Hamper From D2h Videocon “D2h Videocon Set Top Box With DVD Player” And The Gift Will Be Shipped to You At Your Registered Mailing Address On 30/06/2010 At 2:30 PM .At 5:00 PM The Time of Delivery You Will Have To Show An Identity Proof it Can Be One Of This Three Option Your Voter ID Card, Driving License Or PAN Card. And You Will Have To Submit A Xerox Copy Of Any Of The Above Mentioned ID Proof With 2 Passport Size Photo Graph And These Following Thing You Will Have Give At The Time Of Delivery and the person need to be present who is registered with us this Gift hamper Rs.3399/- Which Is Absolutely Free Of Cost Only For Your Mobile Number And Even You Will Not Have To Pay A Single Penny In Future However You Need To Pay The Customer Service Tax That’S Your Consumer Service Tax Only Rs.440/- And You Can Deposit The Amount At Your Nearest ICICI Bank Branch to Deposit The Amount Details Are Mentioned Below. Name: Swapan Chowdhury A/CNumber:[protected] The Above Mentioned Details is One Of Our Senior Executive From Mumbai Branch office moreover deposit last time is at 3:30 PM and date on 30/06/2010 And the Moment You Will Deposit The Amount In The Bank You Will Get A Deposit Receipt Which You Will Have To FAX It To Our Fax Number[protected] And Once You Will Fax The Receipt Our Representive Will Contact You Within 4 Hours if By Any Chance You Will Not Be Able To Deposit the Consumer Service Tax Than The Confirm Delivery Will Be Cancelled Kindly, Please Follow The Rules And Regulation Of The Company .Dear Customer Please Use The Privileges Given By Our Company.
          Thank You For Choosing D2HVideocon.
          Regards,
          D2Hvideocon.com


          i have deposited amount and also fax the deposit slip but he never respond
          Just now i got Videocond2hdish.com contact no.. This mobile number is [protected]. One lady from Bareli, UP lifted the phone and she said that collect the gift from Bareli, UP. She is a school teacher in Bareli. Call her on this mobile number.
          this is a syber fraud
          my mobile no is [protected].
          i have got a sms from d2h videocon.but videocond2hdish.com site is not working.please tell me about my gift
          मेरे साथ भी बिलकुल ऐसा ही हुआ है लेकिन मैने पैसा जमा नहीं किया। मैं बच गया। मेरे ख्‍याल से वीडियोकोन वाले इन जालसाजों से मिले हुये हैं तभी तो कोई कार्यवाही नहीं कर रहे हैं। जिसके नाम पर कोई जालसाजी करे और इतनी बडी कम्‍पनी की बदनामी हो और वह कम्‍पनी कार्यवाही न करे ऐसा भी कहीं मुमकिन है।
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            S
            shekhar3108
            from Mumbai, Maharashtra
            Jun 30, 2010
            Resolved
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            Resolved

            Address: Mumbai Suburban, Maharashtra

            This is to inform you about the harassment we have faced from your oganization VideoconD2H till date. Dated 10.6.2010 we had registered a request for disconnection from our old location and reconnection at our present new location. An engineer/technician from your side was supposed to call up and fix an appointment within 24 hours (as stated by the customer Service Executive). No call was received within 24 hrs. A technician called up on the 4/5 th day after logging the complaint. He was supposed to come on 20th June but he didn't turn up on 20th and we didn't get any calls or visit since.The complaint as I understand is still open. However when I inquired today about the status of the complaint I was said that they have been deducting money from my account because they have "assumed" that we are still using their service. Till date we have not got the transfer we requested for.
            Never expected this kind of service/harassment from a reknowned company like Videocon.


            Regards,
            Shekhar Shaw
            Aug 13, 2020
            Complaint marked as Resolved 
            I am trying to call the customer care executive from last 3 days because i want to shift my dish from one place to another.
            i tried to call on all the 3 numbers that are provided:
            [protected]
            [protected]
            [protected]
            but i think all these lines are either disconnected or not available.
            when i called today in the afternoon the executive told me to do the recharge of 600/- and then call me, i did the recharge but now the phone is not connecting, and I am shifting to my new house tomorrow...
            Now tell me What to do?????
            as you people say these numbers are available 24/7, but i dont think so...

            Please do revert at earliest...
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              H
              Honey Kriplani
              from Mumbai, Maharashtra
              Jun 24, 2010
              Report
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              Address: Mumbai Suburban, Maharashtra

              Pasted trail mails fro viedocon

              From: VIDEOCON RECRUITMENTS <[protected]@videoconrecruitments.av.cc>
              Sent: Tue, 15 June, 2010 8:03:55 AM
              Subject: Dear Applicant

              Dear Applicant,

              REF: "VIDEOCON" DIRECT RECRUITMENTS OFFER.

              Your Resume has been selected for our new plant. The Company selected 62 candidates list for IT,Administration and Production Departments, It is our pleasure to inform you that your Resume was selected as one of the 62 candidates shortlisted for the interview. The Company VIDEOCON is a brand name in Electronics manufacturing business in India, The Company is recruiting the candidates for our new plants in Delhi,Bangalore and Pune.

              Your interview will be held at The Company Corporate office on[protected] at 11.30 AM, You will be pleased to know that The 62 candidates selected 55 candidates will be giving appointment, Meaning that your Application can progress to final stage. You will have come to The Company corporate office in New Delhi. Your offer letter with Air Ticket will be sent to you by courier before date of interview. The Company can offer you a salary with benefits for this post 30, 000/- to 2, 00, 000/- P.M. + (HRA + D.A + Conveyance and other Company benefits. The designation and Job Location will be fix by Company HRD. At time of final process. You have to come with photo-copies of all required documents.


              REQUIRED DOCUMENTS BY THE COMPANY HRD.
              ======================================
              1) Photo-copies of Qualification Documents.
              2) Photo-copies of Experience Certificates (If any)
              3) Photo-copies of Address Proof
              4) Two Passport Size Photograph.


              You have to deposit the (Cash) as an initial amount in favor of Company HRD. Department. for Rs. 8,500/- through any [STATE BANK OF INDIA]Branch from your Home City to Company Senior HRD. Account NO, which well be send to you upon your response. This is a refundable interview security. Your offer letter with Air tickets will be sent to your Home Address by courier after receiving the confirmation of interview security deposited in STATE BANK OF INDIA. This Company will pay all the expenditure to you at the time of face-to-face meeting with you in Company. The Job profile, salary offer, and date -time of interview will be mention in your offer letter. Your offer letter will dispatch very shortly after receiving your confirmation of cash deposited in STATE BANK OF INDIA.


              We wish you the best of luck for the subsequent and remaining stage. The last date of security deposited in bank - 25/06/2010 You have to give the information after deposited the security money in bank to The Company HRD - direct recruitment via email. Your Letter with supporting document will be dispatch same time by courier to your postal address after receipt of security deposited confirmation in bank. The interview process and arrangement expenditure will be paid by VIDEOCON. Lodging, traveling and local conveyance actual will be paid by VIDEOCON as per bills. The candidate has to deposit the initial refundable security as mentioned by HRD.If the candidate wants to come with his parents or friends, the Company will arrange all facilities only for female candidate.


              Thanks
              MRS. SUMAN KHAN - (Executive - HRD)
              Videocon Electronics India Ltd.
              H.O. - 174, Videocon House,
              G.K. Part – 1, Greater Kailash.
              Email: videocon.[protected]@av.tc
              [protected][protected][protected]
              Wed, 23 June, 2010 11:10:27 AM
              ACCOUNT FOR DEPOSIT
              From:
              Videocon Recruitments <videocon.[protected]@av.tc>
              View Contact
              To: [protected]@yahoo.in

              Electronics India Ltd.
              H.O.-174, Videocon House,
              G.K. Part–1, Greater Kailash.

              Dear Honey Kriplani,
              We are in receipt of your email, You are advised to note carefully the requirement for the interview and location as well, we will be sending you the flight ticket and employment letter but first we would require you to pay the refundable interview security deposit to this below account. As soon as the payment is made, please kindly send us the payment slip through email for confirmation as it will help us facilitate the documents for the ticket and other requirement for the preparation of your interview date.

              Below is the account details for payment.

              Name:Florence Sailo
              Account no:[protected].
              State Bank of India.

              NOTE: You are required to confirm us with payment slip Via email, we will revert to you as soon as your payment is confirmed.

              I am hereby directed to notify our candidates that the interview date has been extended to 20th of July 2010 to enable all our applicants meet up with fee required by them.

              Regards.
              MRS. SUMAN KHAN - (Executive - HRD)
              Videocon Electronics India Ltd.
              H.O. - 174, Videocon House,
              G.K. Part – 1, Greater Kailash.

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                K
                Kurian Mathews
                from Mumbai, Maharashtra
                Jun 24, 2010
                Resolved
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                Resolved

                Address: Surat, Gujarat

                On 27.01.2010, I procured the cable connection of videocon D2H. My customer Id is 3904460. There after it was working well till 14.06.2010. Trouble started on 15.06.2010. Receiption was bad and picture was getting crumbled. Immediately I made the complaint and the details of complaint was as follows:-

                * Complaint made on 15.06.2010 to call center at 21.26 on your toll free number.
                * Assured to correct the problem with in 2 hours time.
                * I requested to attend the same as agreed since I wanted to view the world cup football match.
                BY this time reception is completely stopped.
                * Contacted toll free service number after 2 hours.
                * Assured service with in another 2 hours.
                * Next day morning - no reception
                * Contacted toll free number for help
                * He instructed some steps to correct the channels
                * Followed the same....
                * No result
                * Informed by your service person that the problem will be solved by the your service engineer and complaint is registered by him.
                * Complaint No: 14124343 and informed me that computer is giving date of 27.06.2010 and I am booking it. But service engineer will definitely visit tomorrow and service will be restarted.
                * On 16.06.2010 received one SMS showing the complaint is lodged.
                Today (24.06.2010) I received a call from their service centre and told that they tried my phone number for the last two days and it was not reached. Also they are claiming that they visited my house and it was locked. There was no problem with my mobile phone and I received everybody's call on these days. Also interesting thing is that they got my number for giving an excuse and extend their commitment date. Later on I received an SMS that my complaint has been registered and their technician will visit on 10.07.2010 between 2.00 pm to 3.30 pm as scheduled by Videocon D2H.

                I am terribly under stress since big events like Football world cup, Cricket Asia cup etc are going on and I am not in a position to view the same. These events are taking place after certain years hence what I am missing during this period is a total loss. The mistake I committed is trusting a big brand which is not giving proper after sales service. The service provider taking the undue advantage of the fact that since I have already invested in their product, no way I will not move easily out of his service.

                By giving one excuse or another they are simply purchasing time and treating the consumer like nothing.
                Please help me get justice and timely service. Also request to move the court to define the timeliness in giving service to consummers of such product. The essence of these products is to know the things in time and get amended on timely basis. If the service provider is not attend the complaint in time they should be penalised so that they will give importance to the consumer complaint.

                Please help me get out of this stress on account of helplessness and getting fooled by big brand for which I have paid in advance.
                Aug 13, 2020
                Complaint marked as Resolved 

                Videocon D2H — Videocon d2h - Not attending complaint

                I am facing the Blank screen for past 9 days. I am fed up with following it up and the kind of response I am getting. I tried to contact even their Nodal officer but their is no response from Nodal officer even after the repeated reminders. Below is the mail communication which is only one way because I never recieved any response from either Videocon customer care of their high officials.

                "

                On Wed, Jul 14, 2010 at 8:18 PM, robin kumar <[protected]@gmail.com> wrote:

                Hi Sunil,

                It is 9 days now and my d2h is not working. You have not left me any option other than lodging a complaint in consumer forum.


                On Tue, Jul 13, 2010 at 3:13 PM, robin kumar <[protected]@gmail.com> wrote:

                Hi,

                I expect a lot more responsible behaviour from a nodal officer. I have dropped you an email on friday and its tuesday and I haven't recieved any reply from you. Its really disheartening to have a response like this.

                Regards,
                Robin Kumar
                Customer ID: 1554957
                Mobile:[protected]
                On Sat, Jul 10, 2010 at 6:31 PM, robin kumar <[protected]@gmail.com> wrote:

                Hi,

                I am a videocon d2h customer for last several months, and my customer ID is 1554957. Till last week everything was going smoothly and I was recomending everybody to buy videocon d2h connection because of its good picture quality and unique features.

                But since last week, I have been facing a blank screen issue and I have logged several complaints about it. I can only see a blank screen from July 4, 2010. As it rained heavily on that day, I thought it might be a temporary issue and I waited for 2 days. At last, I lodged a complaint on July 6, 2010 with complaint number 14925835. I was given a resolution time of 2 days. Hence I waited eagerly till July 8th and again I gave a call to videocon customer care on July 9th. Then, at that time I was informed that your data has been set ( I don't know what that mean), and no field visit will be required. Hence no engineer will come to my home and issue will be resolved today itself. But testing the limit of my patience, it didnt get resolved. Hence again I called on July 10th(today) morning and I was informed that new complaint for field visit has been taken and I was given compaint number as 15121413. And I was assured by the representative that engineer will come till 5:30 PM. But at the time of writing this email, it is already 6:30PM.

                I hope, you can understand my pain. Its a saturday and I am unable to watch my TV. My services are blocked for last 1 week for which I have already paid and I cant hope for any refund for that period. I dont want to continue this non availability of service till Sunday. I am truly disappointed with the post sales service I am gettting from your side. With this way of disappointing post sales service no customer can be satisfied and atleast I cant recomend this product to my friends. I have always co operated with you, I have given a follow up call only after the resolution time is over. I also hope for a same co operation and support from your side. I hope a quick and responsible action from your side which I didnt find in your call centre executives. I am mentioning my contact number below, you can call me and discuss this anytime you want.

                Regards,
                Robin Kumar
                Customer ID: 1554957
                Mobile:[protected] "

                They should understand that a common man has other work than just reminding and complainting again and again. I request you to kindly get me out of this mental stress.

                Regards,
                Robin Kumar
                Mobile:[protected]
                I am facing the same issue as described by Mr Sachin. I am fed up with following it up and the kind of response I am getting. I tried to contact even their Nodal officer but their is no response from Nodal officer even after the repeated reminders. Below is the mail communication which is only one way because I never recieved any response from either Videocon customer care of their high officials.

                "

                On Wed, Jul 14, 2010 at 8:18 PM, robin kumar <[protected]@gmail.com> wrote:

                Hi Sunil,

                It is 9 days now and my d2h is not working. You have not left me any option other than lodging a complaint in consumer forum.


                On Tue, Jul 13, 2010 at 3:13 PM, robin kumar <[protected]@gmail.com> wrote:

                Hi,

                I expect a lot more responsible behaviour from a nodal officer. I have dropped you an email on friday and its tuesday and I haven't recieved any reply from you. Its really disheartening to have a response like this.

                Regards,
                Robin Kumar
                Customer ID: 1554957
                Mobile:[protected]
                On Sat, Jul 10, 2010 at 6:31 PM, robin kumar <[protected]@gmail.com> wrote:

                Hi,

                I am a videocon d2h customer for last several months, and my customer ID is 1554957. Till last week everything was going smoothly and I was recomending everybody to buy videocon d2h connection because of its good picture quality and unique features.

                But since last week, I have been facing a blank screen issue and I have logged several complaints about it. I can only see a blank screen from July 4, 2010. As it rained heavily on that day, I thought it might be a temporary issue and I waited for 2 days. At last, I lodged a complaint on July 6, 2010 with complaint number 14925835. I was given a resolution time of 2 days. Hence I waited eagerly till July 8th and again I gave a call to videocon customer care on July 9th. Then, at that time I was informed that your data has been set ( I don't know what that mean), and no field visit will be required. Hence no engineer will come to my home and issue will be resolved today itself. But testing the limit of my patience, it didnt get resolved. Hence again I called on July 10th(today) morning and I was informed that new complaint for field visit has been taken and I was given compaint number as 15121413. And I was assured by the representative that engineer will come till 5:30 PM. But at the time of writing this email, it is already 6:30PM.

                I hope, you can understand my pain. Its a saturday and I am unable to watch my TV. My services are blocked for last 1 week for which I have already paid and I cant hope for any refund for that period. I dont want to continue this non availability of service till Sunday. I am truly disappointed with the post sales service I am gettting from your side. With this way of disappointing post sales service no customer can be satisfied and atleast I cant recomend this product to my friends. I have always co operated with you, I have given a follow up call only after the resolution time is over. I also hope for a same co operation and support from your side. I hope a quick and responsible action from your side which I didnt find in your call centre executives. I am mentioning my contact number below, you can call me and discuss this anytime you want.

                Regards,
                Robin Kumar
                Customer ID: 1554957
                Mobile:[protected] "

                They should understand that a common man has other work than just reminding and complainting again and again. I request you to kindly get me out of this mental stress.

                Regards,
                Robin Kumar
                Mobile:[protected]
                HI

                I am a videocon d2h customer for last several months, and my customer ID is 4604883. Till last tow months my setup box was not working .


                regards

                NABAJYOTI DAS
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                  SantoshfromBombay
                  from Mumbai, Maharashtra
                  Jun 23, 2010
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                  Address: Mumbai Suburban, Maharashtra

                  I purchased Videocon DTH 6 months back. My customer ID is 1407326. My Videocon DTH has a problem since the 12th of this month. My complaint number was 14010316. They promised to send a technician after ONE WEEK. When no one came on 19th, I complained and I got another number[protected]. In spite of calling them umpteen times daily, they keep telling, their technicians or engineer will come but nobody has turned up as of today ie 23rd June 2010. But yesterday I received one more SMS stating that the complaint 14288989 has been successfully resolved.
                  When I ask for the nearest service centre address and number, they refused. I asked the Engineer's number. Again they refused. It is more than 10 days since I complained but the call centre is now avoiding picking up my calls from my number. But if I call from a PCO they attend the call. I find it strange that a big brand like Videocon has these sub-standard staff and after sales services.

                  From 12th to today the 23rd, I have spoken to Arun, Nazakhat, Pawan, PUNIT, Jaya, MUZZAMIL, Sarika, Adnan & RAVINDRA. (The names in capitals were introduced to me as Floor Supervisors). Everybody said that they are raising a complaint against the (non-existing) engineer and escalating it. The Floor Supervisors promised me that their word can be relied upon. But nothing has happened. Purchasing a renewed Brand Videocon product has been my biggest mistake in life.

                  Maybe I should dump the dish at the shop from where I purchased or file a case in the consumer court.I am a very frustrated, unhappy, stressed, angry, irritated and confused customer.
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                    K
                    KingL
                    from Chennai, Tamil Nadu
                    Jun 23, 2010
                    Resolved
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                    Address: Gujarat

                    I received a sms from TM-D2H/[protected] that my mobile no. has been selected in lucky draw and I have won a Videocon DTH. I was told to regiester my address and mobile no. at http://www.d2hvideocon.com to get the gift. After registering I again received a sms to log in the site for getting the gift. There they have told me to deposit Customer Service Tax of Rs.440 in the account of Mr.Anant Narvayay Jha Account Number [protected] of Syndicate Bank whom they have introduced as D2H VIDEOCON Senior Executive From Mumbai Branch office. I am sure this person is a fraud and is trying to make money by misusing the name of Videocon. Following is the copy of the instruction in the website:

                    During The Time Of D2H Videocon Advertising Survey Your Mobile Number Has Won a D2H Videocon Digital Dish TV With DVD Player” With This Offer You Also Get a Free Gift hamper of Rs. 3399/- 2years Dish TV channel package and this is without any insulation Charge With all valid documents. Dear customer this free gift is absolutely free and you will Not Have To Pay Any Amount in Near Future. Moreover To Avail this Offer You Will Have Register With us And to Registration Last Date is On 23/06/2010 .Please Follow The Company Rules And Regulation and Enjoy The Privileges Given By The Company.

                    Dear Customer,
                    During The Time Of Advertising Survey You Will Get a Free Gift Hamper From D2h Videocon “D2h Videocon Set Top Box With DVD Player” And The Gift Will Be Shipped to You At Your Registered Mailing Address On 25/06/2010 At 2:30 PM .At 5:00 PM The Time of Delivery You Will Have To Show An Identity Proof it Can Be One Of This Three Option Your Voter ID Card, Driving License Or PAN Card. And You Will Have To Submit A Xerox Copy Of Any Of The Above Mentioned ID Proof With 2 Passport Size Photo Graph And These Following Thing You Will Have Give At The Time Of Delivery and the person Need to be Present Who is Registered With us This Gift Hamper Rs. 3399/- Which Is Absolutely Free Of Cost Only For Your Mobile Number And Even You Will Not Have To Pay A Single Penny In Future However You Need To Pay The Customer Service Tax.And You Can Deposit The Amount At Your Nearest Syndicate Branch to Deposit The Amount Details Are Mentioned Below.
                    Name: Anant Narvayay Jha
                    A/C Number: [protected]
                    The Above Mentioned Details is One Of Our Senior Executive From Mumbai Branch office moreover deposit last Time is at 3:30 PM and Date on 23/06/2010 And the Moment You Will Deposit The Amount In The Bank You Will Get A Deposit Receipt Which You Will Have To FAX It To Our Fax Number[protected] And Once You Will Fax The Receipt Our Representive Will Contact You Within 4 Hours if By Any Chance You Will Not Be Able To Deposit the Consumer Service Tax Than The Confirm Delivery Will Be Cancelled.
                    Kindly, Please Follow The Rules And Regulation Of The Company .Dear Customer Please Use The Privileges Given By Our Company.

                    Thank You For Choosing D2HVideocon. Your Gift Video
                    http://www.d2hvideocon.com/vid.php
                    Regards,
                    D2Hvideocon.com
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    I get the same msg twice two days ago, I ignored but with natural excitement i tried to access the website that is given in the msg..www.videocond2hdish.com, which is not existing.

                    REALLY THIS IS FRAUD
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                      UmakantVajpayee
                      from Bengaluru, Karnataka
                      Jun 23, 2010
                      Resolved
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                      Address: Jaipur, Rajasthan

                      I have purchased one videocon Flat Tv in Dec-2009 . i am facing the channel disturbence problem in the tv almost every month , i have to call the videocon customer care for repare . My tv losts all channels automatically even then it is properly shutoff . its database got disturbed and the person form Videocon comes and repairs in 2 mins . i asked him to tell me the feature ,so that i can also correct the problem.But he always denied and after some days i have to call him again . Since My tv is in warrenty this service is free ,but after one year they will start charging for this technical manufacturing defect from videocon . Pl help me , i have some months warrenty left .
                      i am too much frustrated from this TV , as when i have time to watch tv, it becomes out of order. i am not satisfied with videocon's service and product .


                      Kindly help
                      Aug 13, 2020
                      Complaint marked as Resolved 
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                        D
                        daljeeet
                        from Kanpur, Uttar Pradesh
                        Jun 22, 2010
                        Resolved
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                        Address: Delhi

                        hello sir.

                        i had purchased a videocon d2h satellite box 1001 on[protected].
                        my custmer id number is 12375518

                        then there was a problem occured(no power supply) in satellite box on 13 june 2010. then after 2 days there engineer visit and rectify the problem.

                        but at next morning(i.e.[protected] the box had faced the same power supply problem.

                        i complained again at customer care then the engineer visit in 2 days and again repair the box.

                        but now today( 22 june 2010) there is again fault occurred in box( no signal)
                        hence i call customer care and they told the engineer will visit before 28 june...
                        when i argue them to send the engineer early hence box is faulty thrice in 2 weeks den they disconnected the call twice........
                        the behavior of their call center executive are highly professional.

                        so, i am fed up with the service of videocon d2h in alll the manner..
                        in their product, their call center and also their poor service......

                        i told them to replace my satellite box but they denied.
                        so i dont want to carry on with same repaired setellite box.i just want to replace my box.

                        please resolve my problem as soon as possible...


                        regards
                        daljeet singh
                        cust id[protected]

                        phone- [protected]
                        [protected]
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        I have purchased Videocon D2h on March 1 2010. Now they are having some technical problem. I called customer care and spoke with Susan and i requested her to register my complaints. But the rep was disconnected my line. It is very very worst service. I am going to buy another D2h from Airtel. My suggestion is "Dont try to buy the videocon d2h". DVD player also not working on the set of box. My Videocon D2h customer ID 9975016

                        With Regards,
                        Karunakaran.J
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                          bhoirr
                          from Noida, Uttar Pradesh
                          Jun 20, 2010
                          Resolved
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                          Resolved

                          Address: Mumbai Suburban, Maharashtra

                          I cannot view any channels using D2H, I keep getting error every time.Since the time I have bought this satellite box I've been facing lot of problems.
                          1st time something went wrong inside the box and it stopped working
                          2nd time we had to change the entire board of the satellite box, We used to get electric current to that box and it kept upgrading every day (complaint no[protected].
                          Now the new board is installed in the satellite box few days back but now we getting technical error every day.
                          I tried calling customer care, It says you are in the queue and your number is 14-15 but by the time it comes down to 1 call gets disconnected.
                          Spoke to the technician( complaint no[protected] who came to my house to replace the satellite box, he said issue is because of rains, However i have D2H in my parents house too but they are not facing any issue.
                          Today one of your executive visited my place when I was not at home. He gave me a call and said door is closed. When I told him should have called before coming he disconnected the call and left.. I tried calling him again but he didn't bother to answer and also this executive shows lot of attitude and keeps saying this is the worst satellite service and you better go for another one...

                          If videocon really wants to create good impression in this competetive world they really need to improve service also hire people who can do better branding of videocon.


                          --
                          Thanks and Regards

                          Rahul Bhoir

                          Mob : [protected]
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          My Complaint No. with Videocon is VAR[protected].
                          I would like to bring to your kind notice that I had purchased an Electrolux A.C. from your dealer M/s. Khanna Radio & Sons Varanasi vide bill no. 53008 dated 25th May 2007, however for the beginning 2 years it worked very well but in 2009 it was not working properly and i made the complaint to your service center on 16th May 2009 where it was serviced by Lata Services, Varanasi where compressor was replaced and gas charging was done and delivered back to me on 09 June 2009 and was working properly but very soon it again started giving the same problem of not cooling properly and i made the second complaint to your service center on 01st July 2009 where it was serviced by Multi Product Services, Varanasi where compressor was again replaced and gas charging was done and delivered back to me and was working properly but now again the same problem is occurring of not cooling properly.
                          Now my question is that how many times will an AC be serviced in a time span of 11 months and i will need to pay the gas charging and other expenses to your authorized service center because again the service center is telling that i will have to bear the gas charging and other expenses as the compressor needs to replaced once again.
                          Hi, I am Milind More, My Vediocon Customer ID no. 3645390, Last 5 days my set was not properly running. The display shows that "Under Process Upgradation". After So many times my problem is still pending no any service engg. call me or no body senior person from customer care talk with me.
                          This is very bad service from Vediocon. At every time when I call customer care they said that "at 2.30 pm engg. will come, still u can't talk with us" But nobody from vediocon solve or resolve this probelm.
                          Thsi is inform u that pls solve my problem or I am take serious action on U.
                          i m having my videocon lcd plasma 32" ...from long 2 months we gave complaint 4 that, , , but nobody responding from service center ..MY COMPLAINT NO IS.VANO[protected], , , , , we called up 100 times ..they leing so much time..
                          now its really bad service ...

                          now i m going to plan 4 consumer court ..there is no way to do somthing...
                          Dear sir,
                          In recently days i have purchased d2h videocon satellite dvd.But i found some problem in dvd player. Sir, Please take some action .I have told many time to customercares but unfortunately nobody ready to take any action.

                          address: 173,
                          patyali gate, etah (up)

                          phone no.[protected]
                          mobile no. [protected]
                          id no. 7551082
                          My Coustmer id is [protected]. and i had recharged my account with Rs:- 100/- on 26.08.10 thru net banking SBI but there is no money has been upgraded in my account but I got transaction id (MSBI[protected]IG[protected] and amount has been debited from my account. Now my services is stoped from AIRTEL DTH side.

                          I called to toll free no [protected] and excutive said "SIR YOU HAD RECHARGED WITH 100 RS THAT WHY YOUR ACCOUNT IS NOT UPDATED"

                          NOW THE POINT IS IF ALL COUSTMER HAVE TO RECHARGE WITH 200 RS THEN WHY THERE IS OPTION OF RECHARGE WITH 100 TO 9999.



                          MAYUR MALVIYA
                          [protected]
                          [protected]
                          I purchased videocon d2h connection somewhere in dec2009, since then i have been having some or other issues,technicians have visited my place four times,i have sent so many emails and called customer care regarding my complaint,solutions what i get are temporary,i am not at all happy with the service,when call customer service,they sometimes says no refund possible if cancelled the connection, today a supervisor said refund is possible...i have not got uninterrupted service from VIdeocon d2h team and they dont want to return the money as well..this is cheating ...
                          i am very unlucky that i have purchased your refrigerators after this i come to why people dont prfeered your brand .after purchase this not working from very first day then i lodged a complaint with your service station at jalandhar then after my so many calls and my people pesonaal visit somt body is turned up after 4 days & he said this part is not aviable with me which required to be changed so next day i will come then again i call & person come but he demand for bill my family request him pls you rectify the refrigertor will try find out or you confirm it from yours data from vdieocon because we purchased just seven day back but he refused & come back then i call yours service station on the number[protected] the lady setting on this number says that they people dont have the data of the custmer then she say to me that better you talk to our asi mr rahul the same thing he please tell me if this the sitution then hoe will the sufferr in the case of lost bill ,otherwise also the yours product should be changed or pls refund my money back because if with 7 days this is system how you provide me the service after years or 5 yeras .my other request you to pls take action agaist these type of company emplyee how really play with the company goodwill.
                          Dear sir/madam,

                          my customer id is 2746007

                          i am facing many times problem in satellite box.

                          problem repeat again and again

                          problem:- most of chanels stuck in evening.

                          engineer visited but problem is not resloved.



                          I raised compain 6 to 7 times but stil problem is not reslove.

                          i want parmanent solution for your site.

                          i am very disappoint of your product.



                          Note:- This last time to raise the compain if you doesnot permanent solution i leave the product.



                          i am waiting your response.



                          compain no :[protected].

                          compain no 19302821.





                          Thanks and Regards,

                          Subodh kumar jain
                          My name is Deepak Singh, my customer id is 5041301. I am facing the problem with technical error on some channels. I have complaint against this, but no one give positive response and always giving the reason of monsoon.

                          Please do needful...

                          Mr Deepak Singh
                          Videocon is worst ever d2h i have seen right now we should not purchase as it is going very much slow in the market from other D2h. Ten Cricket has been added by all other channels and on d2h only it is not provided. Also There is no clarity for balance deductions from our account they deduct on there own wish you need to call atleast 5 to 6 times minimum in a month to resolve our problems
                          I Biplab Dey last 2 days complaing your toll free number aiways busy.My ID no is 20255054
                          no news channel is activite till now.Please Do need full.
                          I like the complaint
                          Dear D2H Team,
                          i m Bilal from Pakistan.
                          Mere Pas Videocon D2H hai or us main Hindi Films, Sports, Kids, Histories Chhanels Thori Der Chal K Baad Main Ruk Jaty Hain...
                          Phir main Star plus Laga k agar Set max lagata hoon to wahan par PTC punjabi chalta rehta hai..
                          or agar LNB Side Change Karta hoon to wo sab sahi chalty hain magar star plus wale chhanels ki jaga Kids Wale Chhanels Chalty Hain..

                          Maine Pakistan se India Phone Call Ki VIDEOCON D2H ki Help Lines K Numbers Par
                          magar unhoon ne 10 Minutes Baat to Ki Magar Solution Koi Nahi Nikla

                          this is My STB Personal Information.

                          VC NUMBER : [protected]
                          Customer ID : 20183408
                          Account No : 1998773
                          My Info
                          Name : SARALABEN MACHCHAR
                          Contact Details : 227 MISSION KAMDAR SOCIETY
                          GODHRA-UC, GODHRA,
                          District : GODHRA - 389786
                          RTN : [protected], [protected]
                          VIDEOCON D2H RECHARGE VOUCHER
                          Posted: 9 of march, 2011 by RAMPRAKASH SINGH Send Mail
                          RECHARGE AMOUNT NOT RECEIVED

                          Sir,

                          It is to inform you that I have purchased on dt. 8/04/2011 Videocon recharge Coupon Vide Sr.No. UH50S[protected] & Recharge Pin. No.[protected] Worth Rs. 150/- from mushkan collection, Kamla Nehru colony indore.

                          But when I recharge through customer care then I received a message that this voucher No.[protected] has already been consumed.

                          So, I requested to you please look into the matter & return the amount of my recharge coupen. Scan copy of Recharge Coupon attached for your kind consideration. Please take action.
                          customer id no. 19509076
                          dear sir this is to inform you that your customer care service is worst infact horrible service and i have purchase the d2h dish tv from your company dealer provider that paticular time your dealers customer care give promises for all good service and once it is been installed after that the colour of the blood is changed means taking your foot backward s from tour service i wanted to shift my house from 1 place to another place in the same area i had said this before installation i was said it will be done and dont have to pay anything but when i called up so i was told that you have to pay 600 rs for the re installtion and refiiting charges for engineer is this the service and promise you provide to your customers first say yesssssss for everything questioned later on denied for the service noooooooooo this is not the way the procedure is different etc etc etc plz dont buy the d2h service from videocon this is for all of the customer who is browseing or wants an details for the d2h provider they are the biggest lier they only wants sale of their product thats all after sale who the [censored] are customer they have to do as the service provider will say or else the line service will disconnect thats it request all of them do not purchased the d2h from videocon
                          Dear Mr. Bashir,

                          We regret the inconvenience you had to face and would like to help resolve this issue on priority basis.
                          In order to provide you the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details. We request you to kindly provide with your contact details or write to us at [protected]@d2h.com with your Concern & Customer Id.

                          We will make every effort to revert with resolution as soon as possible.

                          Regards,
                          Videocon d2h Team
                          Hi, I am Saurabh jain from ludhiana, My Vediocon Customer ID no. 9553418, Last 7 days my set was not properly running. The display shows that "Under Process Upgradation". After So many times my problem is still pending no any service engg. call me or no body senior person from customer care talk with me.
                          This is very bad service from Vediocon. At every time when I call customer care they said wait some time engg. will come, still u can't talk with us" But nobody from vediocon solve or resolve this probelm. last day engg call ur problem solve but u 300 rupess recharge coupen buy i talk engg u r change my box than i recharge account engg i say sorry u can first recharge a/c than u r call & coming u change box This is company cheat customer
                          please take action my complaint

                          Thanx u

                          Saurabh jain

                          [protected]
                          Guys,videocon is the worst company of india as well as of the world.worst in quality. more worst in their services.the serviceman/technician are even more worst people.As i personally suffer from this worst experience of my life.
                          1.If your TV/product got damage.then you have to first made a complain in cust.care center which they take nearly more than 72 hrs to process your complaints to the respective nearest service center.from there a service man will come to your place after 4 to 5 days.after coming they told me that it cant be get repaired over here so we have to take to our service center.& they told us the respective estimated cost of particular damage.(400 rs + service charge(275)).& i have been told that it will take 3 to 4 days to repair.from there they took panel to their service center.After 5 days i went to the service center where they even didnt bother to help.seems like they are some government employs who is working in some government organisation where employs work less & rest more.work goes in a steady way.so after taking so much pain & visiting again n again daily to their office & making their complaint to customer care for so much daily.still they took nearly 15 days to repair it & finally they done the work but this time the estimated cost goes to 1800 rs.that is also they even didnt concern to me for the increment in damage cost.they have made the bill in such a by adding more component & other assosciated component.So that it makes me that they have taken a revenge from me.how can 1 tell us previously that you will be costing nearly400 rs for your damage.&later it got 1800.this is really a stupidity.now my trust on this company is gone.& in futurte i will never ever going to buy any product of this company.bcoz 1 thing each company should remember that if your services/quality will be good.consumer will also be good/happy to you. company.guys i beg you please dont buy any products of this company becoz i dnt wan any person who pays for quality/services & he/she doesnt get his rights & i dont wan anybody to suffer like me.because people in this world are very generous/mankind they hope for good.but it doesnt get.bloody company.
                          thanks for your suggestion sir. sir how do i come to know that whether they have applied stated component to my device or not? & how to know the real price of the particular component in videocon service center which is been applied to my device?
                          im a customer of videocon . my problime is that ten cricket is scrambled on may pakg because i have a platinum pkg. i call the videocon customer care. they says me after one hour your pakg is upgrate and ten cricket is in working position but ten cricket is still scrambled. i call again and again customer care but they says nex 2 hour ur videocon pkg upgrate and ur channel ten cricket is in working. any body plz help me and my help me for my pkg update. customer id is. 38154423.complain no. 50166246
                          I WANT TO WATCH PARAS TV IN VIDEOCON D2H BUT D2H HAS DECIDED TO REMOVE THIS PARAS TV ON YOUR D2H PLATRFORM FROM 1 SEP 2011
                          not getting service of my lcd which is under warranty from last two months.
                          Its not working and having colour fault problem.



                          surendr kumar malinda
                          My name is Mayank Khanna. My mobile number is [protected]. I have a sim of videocon and this sim is blocked. I tried a lot of time to get the puk code from customer care but they are not responding. please give me the puk code.......
                          Dear Sir,

                          We have tried to contact you for PUK number but you were not reachable. Kindly confirm alt number.

                          Regards
                          I am a D2H consumer in Pune, in Aug 1st week my set top box stop working, I called CC ( complaint no[protected] one person came, replaced box, still not working, took Rs 50, said its balance is less than Rs 100, therefore not working, then I added Charge, still not working, then he said software problem, After about 8 days , finaly box working, Now CC says thay will not consider that 8 days in recharge,
                          It&#039;s been 12 days raised a complaint against the repair of d2h dish service ... The service is so Worst in vizag and the signals are damn week ... Dont try to opt for Videocon Service ... videocon Customer care of vizag theyeven tired of providing minimum details ...
                          Today morning when l turned on t.v. I was shocked to vivid Bharti removed from channel no. 977 on customer care no l was told radio channel had been put on active d2h where I had to scroll 15 20 to get reception and on back and reverse button the stb turned off. Moreover I have to pay Rs 25/p.m. as charges for active service. What nonsense that without in forming the subscriber.I got my Tata services terminated for removing radio channel. I am also writing to I &B. Minister as well as Prasad Bharti to take action in the matter If this status co is not restored also giving up my connections.
                          My name is

                          Customer id.is[protected]
                          Romila Nandwani
                          Tel no Is[protected]

                          for my caller tune

                          [protected] please deactived my caller tune and insure that give me refund my balnce and give me my porting number port number is not give your side
                          Videocon DTH चे मी ९ ऑक्टो. १५ रोजी वर्ष भरासाठी Gold Sport Pack यासाठी Paytm द्वारे १२ महिन्याचे रु. ४८००/- भरले. माझा त्यांच्याकडील customer id हा १३१७९१५७६ आहे.

                          मला ८ जुन १६ पूर्वी recharge करण्याचे reminders येत आहेत. याबाबत सदर कंपनीच्या Customer Care कडे ७ जून १६ ला चौकशी केली तेव्हा तुमचा base pack हा Platinum HD असून आपण भरलेले ४८०० रु. हे ६ महिन्यासाठी होते असे त्यांनी कळवले.
                          आपला base pack बदलण्यासाठी त्यावेळी आमच्या प्रतिनिधीला सांगायला हवे होते असे Customer Care च्या प्रतिनिधींचे थातूर मातुर म्हणणे होते.

                          मी वरील पैसे भरण्यापूर्वी pack बदलू शकतो काय याची त्यांच्या Customer Care केली होती. Online पैसे भरताना Videocon DTH वरील वेब साईट वरील मार्गदर्शक सुचीप्रमाणे तसेच Paytm द्वारे त्यावर असणाऱ्या तपशिलांची खात्री करून पैसे भरलेले आहेत. अधिक दराच्या Platinum HD चे दर वेगळे असताना माझे पैसे सदर pack वर पैसे वळते करणे चुकीचे आहे. तसेच वर्षभराचे पैसे भरलेले असताना ६ महिन्यात recharge करा अथवा service खंडित करू असे alerts पाठवणे फसवणूक केल्यासारखे आहे.

                          मी माझी तक्रार Customer Care यांच्याकडे केली असून माझा त्यांच्याकडे तक्रार क्र. ३९८३७०३२२ असा असून आम्ही तपासणी १० जून पर्यंत करू असे त्यांच्याकडून कळलेले आहे.

                          मी gold sport pack साठीच त्यांच्या १२ महिन्याच्या दराप्रमाणे पैसे दिल्याचा पुरावा आहे. असे असताना base pack बदलेला नाही असे थातुरमातुर सांगून ६ महिन्यात recharge करा असा संदेश मिळणे हा सदर यंत्रणेत फसवणूक केली जाते असे अनुभवास आलेले आहे.

                          त्यामुळे Videocon DTH चे व्यवहार online करावेत कि नाही, Paytm हे माध्यम वापरावे कि नाही, तसेच Videocone DTH ची सेवा चालू ठेवावी कि नाही असा प्रश्न निर्माण झालेला आहे.

                          सदर कंपनीने हे चुकीचे alerts थांबवून १२ महिन्याची गोल्ड स्पोर्ट्स pack ची सेवा नियमित दयावी.
                          This is regarding the abrupt service of Videocon DTH

                          1. My customer Id is[protected]. I have recharged on 9th Oct. 2015 for 12 months under Gold Sports package. When I have received an alert that I have to recharge again on 8th June. It is very disturbing when we chose a plan as per our requirement for a year and then your company ask us to recharge within 6 months.
                          2. When I have asked us for the reasons at Customer Care. They have given an explanation which I have contested and asked to do proper inquiry. Your representative have registered my complaint no.[protected] and assured that my complaint will be considered and would be solved till 10th June 2016 before 4 pm. Before resolving my complaint company have discontinued my service. It has been unexpected for 2 reasons. First one is I have paid for 12 months period and second is when I was in the process of seeking a justice from you the service was disconnected.
                          Not a singal reply for any issues
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                            P
                            prashant_appliances
                            from Aheri, Maharashtra
                            Jun 19, 2010
                            Resolved
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                            Resolved

                            Address: Maharashtra

                            DEAR SIR/MAM
                            AAP KI CALL CENTER ITNI GHATIYA HAI JAHA PAR CALL KARO TO
                            AUTO DISCANECT HOTA HAI AUR CALL RECIVE KE LIYE KAFI WAQT LETE
                            HAI KI CALL KARNE WALA INTZAR KARTE KARTE THAK JATA HAI
                            TO KRIPYA AAP DELER KE LIYE KOI SPESHIAL NO PROVIDE KARE THANKS


                            PRASHANT NAMANWAR
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            Rsir
                            My customer number-9532003
                            channel loss without intimation(e.g.-Zee sports)& other channel
                            Why?
                            TO

                            VIDEOCON D2H

                            My d2h is not working since last three days I have made more complaint against this But no resoponse given by the videocon service centre .Some complaint attaendant said that your service will be begin in 3 HRS or 12 hrs but not started till

                            No rechrage coupen availabe in Dharuhera (rewari)

                            Please do the needful action made proper service

                            RAMESH KUMAR

                            CUSTOMER ID 2059134
                            TO

                            VIDEOCON D2H

                            My d2h is not working since last TWO MONTHS I have made more complaint against this But no resoponse given by the videocon service centre .

                            NABAJYOTI DAS
                            CUSTOMER ID - 4604883
                            SONIC ADDED
                            sonic
                            sonic nicklodean added my id is 59963521
                            youer time is over
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                              prashanthaldankar
                              from Chennai, Tamil Nadu
                              Jun 15, 2010
                              Resolved
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                              Address: Maharashtra

                              Hi,

                              My Name is Prashant. From last 2 days Videocon D2h box does not start. Process of software up gradation when we start set top box & software download upto 46 % & goes back to zero again. This process repeat n number of times. I have kept box on for entire day but no results.

                              Getting call center number is a big issue. Upon getting Call center number, person says that set top box software downloads successfully after repeat process upto half an hour.

                              Today they told me that then only can send the engineer on 17th June, before that it is not possible. Very bad service.

                              Let the customer suffer attitude.
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              my videocond2h id[protected] days off i do no software download plies half me
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                                dchandran
                                from Jaipur, Rajasthan
                                Jun 14, 2010
                                Resolved
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                                Address: Jaipur, Rajasthan

                                I received a sms from TM-D2H that my mobile no. has been selected in lucky draw and I have won a Videocon DTH. I was told to regiester my address and mobile no. at http://www.d2hvideocon.com to get the gift. After registering I again received a sms to log in the site for getting the gift. There they have told me to deposit Customer Service Tax of Rs.440 in the account of Mr.Jayanta Kumar Choudhury Account Number [protected] of State Bank of India, whom they have introduced as D2H VIDEOCON Senior Executive From Mumbai Branch office. I am sure this person is a fraud and is trying to make money by misusing the name of Videocon. Following is the copy of the instruction in the website:

                                During The Time Of D2H Videocon Advertising Survey Your Mobile Number Has Won a D2H Videocon Digital Dish TV With DVD Player” With This Offer You Also Get a Free Gift hamper of Rs. 3399/- 2years Dish TV channel package and this is without any insulation Charge With all valid documents. Dear customer this free gift is absolutely free and you will Not Have To Pay Any Amount in Near Future. Moreover To Avail this Offer You Will Have Register With us And to Registration Last Date is On 01/06/2010 .Please Follow The Company Rules And Regulation and Enjoy The Privileges Given By The Company.




                                Dear Customer,
                                During The Time Of Advertising Survey You Will Get a Free Gift Hamper From D2h Videocon “D2h Videocon Set Top Box With DVD Player” And The Gift Will Be Shipped to You At Your Registered Mailing Address On 04/06/2010 At 2:30 PM .At 5:00 PM The Time of Delivery You Will Have To Show An Identity Proof it Can Be One Of This Three Option Your Voter ID Card, Driving License Or PAN Card. And You Will Have To Submit A Xerox Copy Of Any Of The Above Mentioned ID Proof With 2 Passport Size Photo Graph And These Following Thing You Will Have Give At The Time Of Delivery and the person Need to be Present Who is Registered With us This Gift Hamper Rs. 3399/- Which Is Absolutely Free Of Cost Only For Your Mobile Number And Even You Will Not Have To Pay A Single Penny In Future However You Need To Pay The Customer Service Tax That’S Your Consumer Service Tax Only Rs. 440/- And You Can Deposit The Amount At Your Nearest State Bank Of India Branch to Deposit The Amount Details Are Mentioned Below.
                                Name: Jayanta KumarChoudhury
                                A/C Number: [protected]
                                The Above Mentioned Details is One Of Our Senior Executive From Mumbai Branch office moreover deposit last Time is at 3:30 PM and Date on 02/06/2010 And the Moment You Will Deposit The Amount In The Bank You Will Get A Deposit Receipt Which You Will Have To FAX It To Our Fax Number[protected] And Once You Will Fax The Receipt Our Representive Will Contact You Within 4 Hours if By Any Chance You Will Not Be Able To Deposit the Consumer Service Tax Than The Confirm Delivery Will Be Cancelled.
                                Kindly, Please Follow The Rules And Regulation Of The Company .Dear Customer Please Use The Privileges Given By Our Company.

                                Thank You For Choosing D2HVideocon. Your Gift Video
                                http://www.d2hvideocon.com/vid.php
                                Regards,
                                D2Hvideocon.com

                                Tried to trace the no. details are in below


                                Enter Mobile/Landline Number : [protected]



                                Phone Number [protected]


                                Location NEW DELHI


                                State NEW DELHI
                                Operator
                                Technology
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                ya iam ali me too iface same problem
                                Dear Friend,

                                I am also facing this pro blame & i am already paid this amount (ICIC Bank) Name Swapan Chodhry A/C No.[protected], But still i am not received any res ponce.
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                                  Sunil_123
                                  from Bengaluru, Karnataka
                                  Jun 12, 2010
                                  Resolved
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                                  Address: Gautam Buddha Nagar, Uttar Pradesh

                                  Hi I have recieved a mail from the Mrs Suman Khan whose details are given below. I have never applied for this post and I don't know why this mail has been sent to me. I want to know why it is being circulated as it is damaging the reputation of the company.

                                  Dear Applicant,

                                  Ref: “VIDEOCON” Direct Recruitments offer.

                                  It is our good pleasure to inform you that your Resume has been selected for our new plant. The Company selected 62 candidates list for IT, Administration and Production Departments, as well as Company offered you to join as an Executive/Manager post in respective department. You are selected according to your resume in which Project you have worked on according to that you have been selected in Company. The Company is dealing in Electronics manufacturing business in India The Company is recruiting the candidates for new plants in Delhi, Bangalore and Pune.Your interview will held at Company Corporate office on – 31st May 2010 at 11.30 You will be pleased to know that Company has advise you in the selection panel that your Application can be progress to final stage. You will come to Company corporate office in Delhi.

                                  Your offer letter with Air Ticket will be send to you by courier before date of interview. The Company can be offer you as salary with benefits for this post 30, 000/- to 2, 00, 000/- P.M. + (HRA + D.A + Conveyance and other Company benefits. The designation and Job Location will be fix by Company HRD. At time of final process. You have to come with photo-copies of all required documents.

                                  REQUIRED DOCUMENTS BY THE COMPANY HRD.
                                  1) Photo-copies of Qualification Documents.
                                  2) Photo-copies of Experience Certificates (If any)
                                  3) Photo-copies of Address Proof
                                  4) Two Passport Size Photograph

                                  You have to deposit the (Cash) as an initial amount in favor of Company HRD. Department. for Rs. 7,500/- through any [STATA BANK OF INDIA]Branch from your Home City to Company Senior HRD

                                  BANK NAME: STATE BANK OF INDIA
                                  ACCOUNT NAME:
                                  ACCOUNT NUMBER:
                                  (Contact via email for complete details)


                                  This is refundable interview security. Your offer letter with Air tickets will be send to your Home Address by courier after receiving the confirmation of interview security deposited in STATA BANK OF INDIA. Company will pay all the expenditure to you at the time of face-to-face meeting with you in Company. The Job profile, salary offer, and date -time of interview will be mention in your offer letter. Your offer letter will dispatch very shortly after receiving your confirmation of cash deposited in STATE BANK OF INDIA. We wish you the best of luck for the subsequent and remaining stage.

                                  The last date of security deposited in bank - 12/06/2010 You have to give the information after deposited the security money in bank to Company HRD – direct recruitment email ID: - [protected]@live.in Your Letter with supporting documents will be dispatch same time by courier to your postal address after recd. Your security deposited confirmation in bank. The interview process and arrangement expenditure will be pay by Company. Lodging, traveling and local conveyance actual will be paid by Company as per bills. The candidate has to deposit the initial refundable security as mentioned by HRD.

                                  If the candidate wants to come with his parents or friends, the Company will arrange all facilities only for female candidate.

                                  Thanks
                                  MRS SUMAN KHAN - (Executive - HRD)
                                  Videocon Electronics uNITED kINGDOM Ltd.
                                  H.O. - 174, Vediocon House,
                                  G.K. Part – 1, Greater Kailash,
                                  Contact EMAIL [protected]@live.in
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  I also received the following mail on Aug 22 2010


                                  Videocon Electronics India Ltd.
                                  H.O. - 174, Videocon House,
                                  G.K. Pa rt – 1, Greater Kailash.
                                  Dear Applicant,

                                  REF: "VIDEOCON" DIRECT RECRUITMENT'S OFFER.

                                  Good day to you Again from the Video Con,

                                  You have gotten our profile mail and as instructed, you follow and then as per the mail we will be needing you to read it carefully and not down your details for interview and location as well as we will be sending you the flight ticket and employment letter but first we would require you to pay the above fee mention to you through this below account details in the nearest branch and on the name below as well.

                                  "As regards to your salary, you will be paid a maximum of Rs 46, 570 p.m. and
                                  Rs 11, 58, 840 p.m."

                                  Upon which you have done so please kindly send us the payment slip through mail for confirmation as it will help us facilitate the documents for the ticket and other requirement for the preparation for your interview date.

                                  REFUNDED DEPOSIT DETAILS OF PAYMENT
                                  HR NAME: MRS SUMAN KHAN / MR WILLIAMS PACHECO
                                  REQUIRED PAYMENT: 15, 000 INR/-
                                  TIME OF INTERVIEW: 11:30AM
                                  LAST DATE OF DEPOSIT:[protected]

                                  NOTE: WITHOUT THE REQUIRED SECURITY DEPOSIT, PLEASE YOU DO NOT QUALIFY FOR THIS INTERVIEW, SO CALL MR WILLIAMS JAMES ON THE BELOW NUMBER FOR ACCOUNT DETAILS, PLEASE NOTE THAT ONLY AFTER DEPOSIT YOU SHALL RECEIVE THE APPLICATION FORM.

                                  Your required to confirm us with payment slip as mail and we will get back to you as soon as possible. I am hereby directed to notify our candidates that the LAST/LATE interview date has been extended to 31th Of August, 2010 to enable all our applicants meet up with fee required by them.

                                  Regards.
                                  Mr Williams James - (-ii-Executive - HRD)
                                  Videocon Electronics India Ltd.
                                  H.O. - 174, Videocon House,
                                  G.K. Part - 1, Greater Kailash,
                                  Contact us via Email.
                                  Telephone Number: +[protected].
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                                    vatsal dasadia
                                    from Mumbai, Maharashtra
                                    Jun 11, 2010
                                    Resolved
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                                    Address: Vadodara, Gujarat

                                    Hello,

                                    I purchased one LCD TV from a distributer in Vadodara. The LCD is of your NORDMENDE brand. I purchased from MAYUR HOME APPLIANCES, KOTHI CHAR RASTA, BARODA-390001, GUJARAT, INDIA along with videocon d2h set top box. on 2/2/2010. My bill no. is 3912. I paid Rs 10000/- for the LCD and Rs 1800/- for d2h.

                                    My complain is since when i purchased the LCD i am facing the problem of screen resolution many times the images in Tv move up-down and creates disturbance in viewing channels. I gave this complain to local distributor he took my LCD for few days and told me now it is solved but there was same problem. I again gave the complain to local service station situatd at akota, vadodara. he kept my LCD for 15-20 days and told me that now it is done. but after attaching the LCD at my office the problem remains the same. I also tried to look out the problem with D2H. but it runs good with normal 15" TV. there is no solution for the problem even though i passed approx. 4 months with problematic LCD.

                                    The LCD is purchased in the name of GUJARAT FINANCIAL SERVICES, SF/25 SILVER ROCK,B/H MAKARPURA POLICE STATION, MAKARPURA, VADODARA-390010. CONTACT NO. [protected]

                                    PLEASE HELP ME OUT BY SENDING YOUR PROFFESSIONAL MECHANIC AT MY OFFICE OR BY GIVING REPLACEMENT OF MY LCD.

                                    DO THE NEEDFUL ON URGENT BASIS.

                                    REGARDS

                                    VATSAL DASADIA
                                    GUJARAT FINANCIAL SERVICES
                                    VADODARA

                                    [protected]
                                    Aug 13, 2020
                                    Complaint marked as Resolved 

                                    Videocon — Poor after sales service

                                    I had bought videocon fully automatic washing machine last year(Oct 2008).
                                    Machine didnt work fine since the day 1.As an engineer i did make out the exact fault and registered the complaint.For 1 month there were 3-4 visits but all the persons who visited were highly untrained and didnt even have any idea about the product .After 2 months when the problem was not solved we requested the company to change the product but the company refused to do so and on the top of that the one engineer made the machine unusable.now we have moved to consumer court.PLEASE DONT BUY VIDEOCON PRODUCTS ...They are cheaters ...please dont get into their low pricing trap as the quality of most of the products are low and THERE IS NO AFTER SALES SERVICE.

                                    A 25 , NPL , Delhi 110009
                                    really you are correct.

                                    Even I have also faced the same problem and registered the complaint even with consumer care also.
                                    My d2h connection is not working from past 15 days and i have been calling customer care center since then and i am getting the same answer from there that &quot;their engineers will reach us within 24 hours&quot; and i am totally fed up of this and we haven&#039;t watched T.V. from last 15 days. I have got 2 connections of videocon d2h and none of them is working at all.
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                                      jhankhanad
                                      Jun 10, 2010
                                      Resolved
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                                      Address: Thane, Maharashtra

                                      Dear Sir/Madam

                                      I bought a Videocon LCD TV cum D2H which was put up on promotion offer at a store called NEXT at WonderMall, Thane.
                                      We actually wanted to buy just an LCD TV but teh Next salesman sold me this product and we also fell for it as the offer was good and the salesman assured us that Videocon was a serious player in this business which we very much doubted.
                                      After buying and paying for the product, it turned out that the service engineer called us for installation saying that we should get society permission for installing the dish on the terrace and when we did the same our society informed us that Videocon Dish cannot be installed as they did not have a multiple user facility like TataSky or Dish TV and they cannot allow each individual to install an independant dish.
                                      I was shocked to hear this as I had no idea that Videocon do not have this facility, I thought liek TataSky every company has the facility now and teh salesman did not think it was his job to inform me about this when I kept saying that common dish works for us. All he once said was that 'you will ahve to install the dish' which I thought was obvious since I was the first customer in that building.
                                      So in a state of obvious shock I called Next and a lady called Nivedita heard me out patiently and after consulting some seniors called me back saying she will ensure teh product is taken back and called us to the shop to select an alternate product of teh same value and also assured me of a 'good negotiation'.
                                      For almost 10 days I didnt find anyone at the doorstep to collect it and when I called again she apologised and said you anyway come and select a product and later we shall pick up the TV. After about conversing for a minute she suddenly handed over teh phone to the store manager Sailesh or Sashan, cant place the name who rudely said that exchange is not possible since they have activated the D2H! He cliamed that the salesman has informed me about individual dish installation and there was nothing further he could do about this.
                                      I was pondering for a week on the issue hoping someone would possibly call me regarding this but heard nothing from anyone. Finally I decieded to come here in the hope that someone here will quickly resolve my issue else I may have to throw the TV in the bin!

                                      PLEASE HELP TO NAIL NEXT!!!

                                      Kind Regards
                                      Jhankhana Desai
                                      [protected]
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
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                                        G
                                        gseth
                                        from New Delhi, Delhi
                                        Jun 9, 2010
                                        Resolved
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                                        Resolved

                                        Address: Lucknow, Uttar Pradesh

                                        Sir,

                                        i purchased videocon d2h lcd in their Paisa Vasool offer on 31.0510 from their videocon - "next showroom" in Gomti Nagar Lucknow. I received a SMS on 01.06.10 from the site [url]www.d2hvideocon.com[/url] on my mobile number which i had registered on their 'next showroom' on buying the lcd tv stating that

                                        "you have win a videocon set top box with dvd in our lucky draw and you have to deposit Rs.440 i.e the tax amount only and you will get this offer totally free.

                                        The same day in the evening i again went to the 'next showroom' enquiring about this offer and even showed the SMS to the representatives present there.. The representatives in the showroom said that they donot know about such an offer this offer could be directly sent to you by the company as your registered details are already sent to the company. ( Instead they should have warned us against any such offer and enquired direclty from the company about any such offer.)

                                        On 02.06.10 i again received another SMS stating the details which is as follows ( i had downloaded the detais from that site)

                                        Authorized Letter
                                        Dear Customer,

                                        During The Time Of Advertising Survey You Will Get a Free Gift Hamper From D2h Videocon “D2h Videocon Set Top Box With DVD Player” And The Gift Will Be Shipped to You At Your Registered Mailing Address On 05/06/2010 At 2:30 PM .At 5:00 PM The Time of Delivery You Will Have To Show An Identity Proof it Can Be One Of This Three Option Your Voter ID Card, Driving License Or PAN Card. And You Will Have To Submit A Xerox Copy Of Any Of The Above Mentioned ID Proof With 2 Passport Size Photo Graph And These Following Thing You Will Have Give At The Time Of Delivery and the person Need to be Present Who is Registered With us This Gift Hamper Rs. 3399/- Which Is Absolutely Free Of Cost Only For Your Mobile Number And Even You Will Not Have To Pay A Single Penny In Future However You Need To Pay The Customer Service Tax That’S Your Consumer Service Tax Only Rs. 440/- And You Can Deposit The Amount At Your Nearest State Bank Of India Branch to Deposit The Amount Details Are Mentioned Below.

                                        Name: Kishan Sahoo

                                        A/C Number: [protected]

                                        The Above Mentioned Details is One Of Our Senior Executive From Mumbai Branch office moreover deposit last Time is at 3:30 PM and Date on 04/06/2010 And the Moment You Will Deposit The Amount In The Bank You Will Get A Deposit Receipt Which You Will Have To FAX It To Our Fax Number[protected] And Once You Will Fax The Receipt Our Representive Will Contact You Within 4 Hours if By Any Chance You Will Not Be Able To Deposit the Consumer Service Tax Than The Confirm Delivery Will Be Cancelled.

                                        Kindly, Please Follow The Rules And Regulation Of The Company .Dear Customer Please Use The Privileges Given By Our Company.


                                        Thank You For Choosing D2HVideocon. Your Gift Video

                                        [url]http://www.d2hvideocon.com/vid.php[/url]

                                        Regards,

                                        D2Hvideocon.com

                                        On receiving this we did exactly what was being directed to us and deposited the sum and faxed the receipt to Mr Kishan Sahoo at his SBI A/C Number: [protected] faxed the report to Fax Number[protected].

                                        Since then i have not received any initimation from the said [url]www.d2hvideocon.com[/url] site.

                                        i even went the "next showroom" in Gomti Nagar Lucknow. They contacted to videocon d2h company on their toll free number to some executive ( which they should have done on my first visited enquiry earlier).
                                        The executive on the toll free number informed us that their is no such offer given by the company and this could be a fraud.

                                        Now what should i do as remedy for this because i have already spent Rs 440 + Rs 35 ( fax amount) +time + energy + lost of faith in the videocon company

                                        yours

                                        PN Seth
                                        [protected]
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
                                        Same Happened with me on the same days...

                                        Can any one take any action on this one?
                                        sir my name is Tarit Kumar Pramanik i got msg on my mobile no [protected] from videocond2hdish Dear Customer, During The Time Of Advertising Survey You Will Get a Free Gift Hamper From D2h Videocon “D2h Videocon Set Top Box With DVD Player” And The Gift Will Be Shipped to You At Your Registered Mailing Address On 20/07/2010 At 2:30 PM .At 5:00 PM The Time of Delivery You Will Have To Show An Identity Proof it Can Be One Of This Three Option Your Voter ID Card, Driving License Or PAN Card. And You Will Have To Submit A Xerox Copy Of Any Of The Above Mentioned ID Proof With 2 Passport Size Photo Graph And These Following Thing You Will Have Give At The Time Of Delivery and the person need to be present who is registered with us this Gift hamper Rs.3399/- Which Is Absolutely Free Of Cost Only For Your Mobile Number And Even You Will Not Have To Pay A Single Penny In Future However You Need To Pay The Customer Service Tax That’S Your Consumer Service Tax Only Rs.440/- And You Can Deposit The Amount At Your Nearest S.B.I. Bank Branch to Deposit The Amount Details Are Mentioned Below. Name: Sanjoy Gosh A/CNumber:[protected] The Above Mentioned Details is One Of Our Senior Executive From Mumbai Branch office moreover deposit last time is at 3:30 PM and date on 19/07/2010 And the Moment You Will Deposit The Amount In The Bank You Will Get A Deposit Receipt Which You Will Have To FAX It To Our Fax Number[protected] And Once You Will Fax The Receipt Our Representive Will Contact You Within 4 Hours if By Any Chance You Will Not Be Able To Deposit the Consumer Service Tax Than The Confirm Delivery Will Be Cancelled Kindly, Please Follow The Rules And Regulation Of The Company .Dear Customer Please Use The Privileges Given By Our Company.
                                        Thank You For Choosing D2HVideocon.
                                        Regards,
                                        D2Hvideocon.com
                                        The videocon d2h is a greatest fraud company. As any videocon product are 3rd grade cheap ones so also their service.
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