Dakshin Haryana Bijli Vitran Nigam Complaints & Reviews

Dear sir,

This mail is to bring your notice regarding increased electricity theft in sub division f54 tilpat,, local area - near chetan market, ravi colony, shyam colony part-ii,
People are doing electricity theft even in day, there is no team who can control this, people are doing misuse of electricity whether are household or commercial user, most of people have installed water plant in this locality and using electricity...

Dear sir
I would like say that my bill amount was received rs. 9066 from july15 to october15 (2 cycle period means four months) which was too high. the meter had breakdown before 1 day when your person come my home to take meter reading. when i meet your person in electricity office regarding bill correction he says that now you submit full amount of payment & you write a application for bill correction and purchase a new meter & take...

From last month there is huge voltage fluctuation in the Patel nagar area near sector 15 part 2 behind sbi bank main branch gurgaon. It's a daily problem and usually occurs between 9 pm- 1am the voltage is 150-170. Please resolve this issue I have already suffered for few electric appliances loss because of this electric fluctuation. Please resolve the problem asap....

I would like to inform you that Sundry Charges/Allowances which is equal to 50% on total bill amount newly charged by DHBVN in domestic bill even though there were already existing so many charges claimed by DHBN like:
* Fuel Surcharge Adjustment
* Electricity Duty
* Municipal Tax
Although there are no any new service given by DHBVN so why this extra charged claimed by DHBVN....

Dear sir
No one is listening me guide me what I need to do?
My electricity a/c no is -TD12-2751 / KNO-[protected] Circle F16/Tilpat Faridabad division and address is H.No. 44 Street No. Sanjay Colony Surya Vihar 3 Faridabad.
Connection is on the name of my Mother Smt. Chanda. I was paying our electricity bills regularly using online payment system because DHBVN officer didn't send copy of bills so I checked my bills...

Hello,
There is 16 hrs power cut at I.P. colony, sector-33 Faridabad, all resident of this colony are good tax payer and none of any person is defaulter regarding electricity bill, in spite of this the person can not sleep continuous 6 hrs at the night due to no electricity, what a bad luck of people of this colony and county also. Why you people not is moving forward to improve the things....

MY SELF CONSUMER, R/O 4738, MUKTIWARA, REWARI AND MY ELECTRICITY CONNECTION NO IS THIS LLID-0142. ONE LINEMAN OF DHBVNL, REWARI HAS TIED THE 3-PHASE ELECTRICITY WIRE OF MY NEIGHBOUR WITH MY WATER PIPE LINE WHICH IS ATTACHED TO MY WALL, THE ELECTRIC CURRENT FLOWS THROUGH IT, WHICH IS VERY DANGEROUS. I HAVE SEVERAL TIMES OBSERVED ELECTIC SHOCKS. SO IT MY KIND REQUEST TO S.D.E.O, DHBVNL, REWARI HARYANA TO TAKE POSITIVE STEPS TOWARDS IT. br...

I am residing in C62, Technical Paradise CGHS, Plot # GH61, Sector - 56, Gurgaon, Haryana. The eletricity is supplied by DHBVN and my society comes under servise of DHBVN Office, Kanhai Village, Gurgaon.
Usually, my electricity bill for bi-monthly cycle comes in the order of Rs[protected]. However in the current billing cycle (from November 2009 to January 2010), my electricity bill has come ~Rs 6500 (which is abnormal as per usage...

"I had made payment of my electricity bill using net banking.the amount has been debited from my account but not credited as bill payment,I had made complain to my bank they said that the payment has been received by third party.I also tried to contact the customer care of DHBVN via Email,as there was not any contact number for online bill payment enquiry. Still I haven't got any response from thier side."
Also, I had...

I had lodged complaint in Jan 07 for faulty meter reading since the period of Oct 06 onwards.DHBVN had inspected the same and verified that meter was faulty as it was working even when no Load was put .Therefore new meter was installed in Apr 07 after payment of 1750 rs. However even the new meter stopped working in July 07 which was promptly informed in July itself to DHBVN.DHBVN assured us to change the same immediately but finally changed...

Dear Sir/Madam,

Sector-19 in Faridabad suffers unpredicted cuts and outages every summer. Yesterday evening (20 May 09) their was an outage at 21:30 hrs which could be restored temporarily today at 09:45 AM (outage lasting for almost 12 hours) in extreme summer. It again went off at 11:30 AM and has not returned till the time of writing this complaint. Their is no redressal to our problems and a sector has been converted worse...

Dear Sir,

This is brought to your notice that I forwarded my written complaint pertaining to the malfunctioning of electric meter in the month of Feb' 2009 under Acct No: DB11-0381, situated at C-18, Ground Floor Dayal Bagh, Faridabad and falls under the sub division F-13/Mathura Road, Faridabad, Haryana duly approved by SDO and handed over to Mr. Pradeep Yadav JE. According to their directions a inspection team visited...

Dear Sir,

Reffering to the meter no. DD-16-2725, the electric meter was not working since 15.07.2008. And we place the complaint for the same. After inspection by the compleint officer Mr. Ram Kumar, he confirm that the meter will be replaced by the new meter. So that I disucess it with Mr. Parveen Kumar(J.E. Sanjay colony, Sec-23, FBD.). he said that you are require to deposit the meter fees Rs. 740 in the DHBVN office. So...

Sir,

This is to bring into your kind notice that from the last 8 months I am running to DHBVN Jawahar Colony office due to wrong reading given on the bills and consumed Units are more than our average units.
I already gave a application on 11th July 2008 to correct the reading of Meter No ED-1318 on your bills and hence DHBVN Staff visited to our residence and checked the reading and meter and found...

There is no electricity from last 8 hours. I have contacted the company through their calling number ie. 1912 100 times but it is busy, I also registered 1 complaint online on their portal but issue is not yet resolved. Complaint no. Is DS[protected]. Also, asked them to call back from online portal request, but haven’t received any call yet.
Please resolve this request asap as its been 8 hours.

I have been raising my low voltage issue via different complaints with Dhbvn customer care and they have raised multiple complaints(not sure they have raised them correctly or not) but all the time complaints are being closed without resolutions. I have been fed up with same response and no resolution, hence writing it to higher authorities to get it fixed.
Can you help me to fix my low voltage issue that is appearing daily after 9PM for almost whole night. We are paying money for 230-240v not for 150-180v then why getting so much low voltage during night, it damaged the life of electronic/electric appliances as well where AC etc don't work at all in this hot weather.
We work during the day and need good sleep so that can work next day but because of this sleep cycle is getting impacted a lot.

Following are the complaints I have raised with DHBVN since few days for your reference.Shamelessly all of them marked resolved by DHBVN without any resolution.

DS[protected]
DS[protected]
DS[protected]
DS[protected]

In month of November 2023 they taken reading and when checked the bill copy observed reading charged twicely and bill received of Rs. 22599/-. As per my previous record never received high bill value but after my complaints they said bill is okay. this is really very bad services provided by the DHBVNL and they are harassing to the consumer very badly. please help
CMPF[protected]
CMPF[protected]
CMPF[protected]

DHBVN (F54 / Tilpat) Faridabad — Excessive amount of Bill due to negligence of DHBVN Employees

Address: Haryana
Website: www.dhbvn.com

Dear sir
No one is listening me guide me what I need to do?
My electricity a/c no is -[protected] Faridabad Circle-1, Division : Greater Faridabad, Sub division F-54 Tilpat address is 50 4 A, Deepawali Enclave Part-II Faridabad, HR-121003.
Connection is on the name of Ranjit Kumar Jha. I was paying our electricity bills regularly using online payment system because DHBVN officer didn't send copy of bills so I checked my bills online and paid using online mode. But suddenly I was surprised by saw bill of Rs. 19643.00 with 2511.5 Units meter reading after that I was trying to contact DHBVN officer so many time but they saying you have to pay that bill amount I was trying to described my problem but no one is ready to listen me and they are kept saying pay your bill other wise we will disconnect your connection and collect electricity meter. My problem is only that I was not running any factory I have small family and we have couple of fans, one refrigerator, tv and
utilities of daily use and we are five members, But my meter is running too fast and cross 700 t0 800 per month I raised a complaint for same but no avail. Last time when I tried to contact DHBVN officer they said its your responsibility to provide reading to our office we don't have much employee strength I asked him we are paying our bills included service or etc charges why. DHBVN office address is sec 34 faridabad haryana 121001. Please do need full I am just tired by trying to ask for help in DHBVN office. I have made also online complain but it replies in process. After two days got mail it is ok. You have to pay.
I just want to know why we are paying income tax, service tax etc tax only for that we need to their work too. I have lot to say about DHBVN officers but can't write everything on a post.

Please do need full and any thing else from my side please contact me.

Thanks & Regards
Ranjit Kumar Jha

I Tribandra Kumar Pande, consumer number [protected] is not having power supply for the last 3-4 hours, for which the complaint was lodged to [protected], got the reply that since work by TATA is going on they can't tell when the supply will be resolved. Later on Ms Bhavna CCE [protected] was unable me to connect to her floor incharge as he is not available. Further she refused to divulge the name of her floor incharge to me. You are requested to please take up the matter at your level. Furtrher i request youself to please also put this information in the URJA MAITRE app, so that the consumer is not harrased to contact here and there and waist his time.

We were trying to get the name of electric meter changed but the documents which were asked were not even mentioned on their own website.
These guys asked us to give a declaration that any pending charges arising from last 3 years will be paid by us.

We have moved to the floor only 3 months ago. This is in addition to the NOC required by the previous owner despite us uploading a copy of sale deed

Very frequent power cuts in dlf phase 2 irrespective of time of the day. No action taken on several complaints.