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DCB Bank Complaints & Reviews

1
Updated: Nov 4, 2025
Complaints 73
Resolved
10
Unresolved
63
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DCB Bank reviews & complaints page 3

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R
RV Rajat
from Noida, Uttar Pradesh
Jun 1, 2019
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Hi

I am writing this because now i feel like this company don’t work with the management this is all fraudulent going on

I have never taken any single penny out of the card and now i have to pay a emi on 9 th july wtf.. And even as per the screen shot it’s shows approved amount 96500 used ant 96500 i recvd this information at 12.01 am today and i have used the also wow

And i was told by sugandha. Akram and rohit the stashfin executive that till the time i load the money i dnt have to pay any emi so why emi shown in app

Arrange a call back with solution and in written today by eod or else i will send a legal notice at your kotla mubarakpur office
On monday i will take action it’s been a month am after you guys

Rajat
[protected]

— forwarded message —
From: rajat verma
Date: sat, 1 jun 2019 at 5:57 am
Subject: re: rahat verma documents
To: khemchand. [protected]@stashfin.com

On sat, 1 jun 2019 at 5:54 am, rajat verma wrote:
Hi i have received a msg from stashfin stating loan forms amountif 92288 is approved

However as per the attachment it’s shows 96500 and shows used amount i have never used a single penny so how can the app shows used money and why the emi on 9 th july will get deducted because i was tools if i used or load money than only i ah e to pay the amount i have credit line card so kindly let me know what going on and i have save the screen shot just to show you guys
Please arrange a call back it’s not a loan it’s credit line card

On fri, 31 may 2019 at 8:58 pm, rajat verma wrote:
Hi there

I have fwd all the required doc and everything even i was told that today by 4:30 pm the money will be disbursed but nothing happen and this is the game which is being played from last two weeks

Am handy with the credit are but with no use kindly get some one to activate the card and disbursed the amount by the saturday 01/06/19 or else i will send back the card at your head office kotla mubarakpur delhi

Thanks
Rajat

On fri, 31 may 2019 at 3:13 pm, rajat verma wrote:
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    M
    Mayur A.Jain
    from Murgud, Maharashtra
    Feb 22, 2019
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    Address: Chandivali o, Mumbai City, Maharashtra, 400072

    Dear dcb bank,
    Why are you not providing the lod and pre closure? I don’t want to spoil my 5 years old relationship with dcb bank by complying in ombudsman depart and rbi, hence this internal escalation.
    Please provide the reason for this delay.
    I have informed about my intend to close my loan on 19th february 2019.
    If there is any specific reason for this delay please let us know, so that the matter is not escalated further up.

    I am also requesting officials in cc to respond to my email as i am mailing from my registered email id

    Mr prasad (+[protected] has spoken to me about my intention to close the loan around 10 days back and he told me that he will come and meet me, but no body care to come ; now i have to close this and i should be helped in fast closure.

    We have 2 ongoing loans from dcb bank since 2014, which we are intending to close in next 7 days from today.
    By 25/2/19 we will be ready with funds to close both the loans.

    Dcb bank = loan a/c = hhomane00034597
    Dcb bank = loan a/c = hhomane00034833
    I need :- 1) lod you have for against my loans &
    2) pre closure for both the loans.

    Please provide both at the earliest and oblige.
    Thank you

    Mayur a. Jain
    [protected]
    Feb 22, 2019
    Updated by Mayur A.Jain
    The customer care email said that they will look into it after 14th March,
    Is this a joke ... you will drag my closure to next month 14 th ?????
    I am strongly objecting to this and will make sure that your intentions to charge next Emi are not fulfilled .
    These is no provision where you can hold my loan repayment and closure for so long .
    I need an immediate resolve or else I will escalate the matter with related authorities of ombudsman department.

    Mayur A.Jain
    [protected]
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      A
      Akberali279
      from Jabalpur, Madhya Pradesh
      Feb 12, 2019
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      Address: Bhopal, Madhya Pradesh, 462038

      With reference to a/c no dblabho0440041 since jan 4 branch not helping for forcloser of a/c till date i have sufficient funds in my bank account and bank not closing my loan please resolve issue as soon as possible i am frustrated with your bank services and behavior so its better to close my loan for health relation for better

      Regards akbar ali
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        R
        reshu1988
        from Gurgaon, Haryana
        Feb 7, 2019
        Resolved
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        Resolved

        credit card scam

        Address: Gurgaon, Haryana, 122012

        Dcb bank associate named shivani panwar and sameer godara issued me a credit card by giving fault details, when asked for the same, they debited a huge amount from my account and also it is not showing in my records after asking them thousand times and writing the mails too.
        For asking about the same, when i call them, they harass me and also disconnect my call on my face. After making complaints so many times, did not receive any...
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        S
        Sreedhar Kuruba
        from Bengaluru, Karnataka
        Jan 17, 2019
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        Address: 560078

        There are some customers using their DCB Bank account to do cyber crimes around Mumbai..

        I have deposited amount to their account(Contact me through mail i will send the payment details of their accounts), after that they didn't turn up with their products and not in contact with me as well.
        Looks Like Bank Personnel also involved and supporting these kind of fraud activities.

        How can you help me in this regard.

        Thanks,
        Sreedhar K
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          A
          Alok Ku Agrawal
          from Sambalpur, Odisha
          Dec 27, 2018
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          Address: Bargarh, Kosala, 768027

          Dear,

          With due respect to state that, I Alok Ku Agrawal, S/o. Late Laxman ku Agrawal of Attabira owner of Shiba Enterprises,
          I have a CC A/c in Dcb Bank Attabira Branch A/c, Sir without my knowledge on Dt.5/12/18 2Lakhs and Dt.6/12/18 10Lakhs, total Rs.12Lakhs transfered to Suresh Singh of IDFC Bank holder Delhi Branch
          A/c No.[protected], This is Frudly transferred.

          This frudly transferred not possible without involvement of your's Bank Employee, How is this possble to any one know my Internet User Id and Password without my sharing,

          Therefore Please request you to kindly take properly investigation and recovery my Amount with in 5days, neither I take legal action against DCB BANK
          Police Station Fir Copy in Attachment.

          Thanking You
          Alok Ku Agrawal
          Attabira-768027
          Bargarh (Odisha)
          Mob.[protected]
          [protected]@rediffmail.com
          +3 photos
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            M
            Monujn
            from Mumbai, Maharashtra
            Dec 20, 2018
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            Address: New Delhi, Delhi, 110031
            Website: Dcb bank

            Mera gandhi nagar dcb bank mein current account hai aur maine overdraft ke liye apply kiya aur bank mein baithe manager ke bataye hue sabhi document bank ko diye aur fir bank ke kuch logo ne mujhse 5900 rs ka cheque manga property ki legal valution ke liye aur maine dediya fir kuch dino ke baad bank ne mujhe mana krdiya ki ye nahin hoga aur mere 5900rs bhi nahin diye.
            Aur fir koi bank ka call nahin aya aur na hi unme se koi bhi. Aur 10 din baad maine sab papers mange to vo bhi mana krdiye aur galat bolne lage
            Dec 20, 2018
            Updated by Monujn
            Dcb bank fraud hai aur ye log dhokadhadi se account open karty aur koi facilities nahi dete
            Dec 20, 2018
            Updated by Monujn
            Sabse ganda bank dcb hai isse band kardena chahie
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              U
              Usha Munshi
              from Chennai, Tamil Nadu
              Nov 28, 2018
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              Address: Mumbai City, Maharashtra

              Hello,

              I had approached DCB Bank, Santacruz West, Mumbai branch on Nov 15, 2018, to open a salary account, along with the savings account form duly filled in and all the necessary documents. I had to open a salary account there as I have recently joined Lilavatibai Podar High School as a faculty.
              I submitted all the documents after Miss Minal at the customer services desk verified. I was asked to go with the promise that my account shall be opened within 4-5 working days.
              After two weeks, with no information from the bank, I called the branch. One executive, Hetal, tried to help me but to no avail as they had no idea what happened to my forms.
              I was given a non working number to try and speak to one Ahmed.
              When I tried calling Hetal again, all I got was someone picking the phone and slamming it back on the line. No response.
              I then contacted customer service. An executive, Khushboo, finally spoke to the branch and had Ritesh from the Santacruz branch, call me to explain the delay.
              As usual, Ritesh had no explanation to offer. Instead, he told me that Chennai had sent back the forms!
              WHY WAS I NOT INFORMED EARLIER ABOUT THIS?

              He asked me to WhatsApp my PAN CARd and Aadhar Card, which I did.
              It has been three days since, and I have had no response from this person as well.

              I need my salary to be credited by the first of the month. I have not been able to move ahead with the account opening because the executives are not interested in opening the account.
              The service has been rather slack and I regret having been forced to open an account with a non-cooperative bank such as DCB.

              My details are as follows:
              Usha Munshi
              [protected] (registered number for my account opening)
              PAN: AAFPM4104Q
              Aadhar No:[protected]

              I would like to know if this problem can be solved asap.
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                T
                tushargupta96
                from Delhi, Delhi
                Oct 25, 2018
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                Address: Ghaziabad, Uttar Pradesh

                Dear sir/mam,

                I have a c/a - [protected], with name balaji pharma with dcb bank ltd. Ghaziabad, u. P.

                Bank charged the said amount with tax, as a penalty saying excess cash deposit while at the time of opening a/c, the boy named sanjay gupta with same branch said that there is no cash deposit limit.
                Now he is denying from his said words, same i complained to branch manager but he also supports his employee.
                Therefore i am requesting you to pls provide a goodwill discount or benefit of doubt because what happened is not right for me and the amount 17963 is very high for penalty.
                Kindly look into the matter. As i am not able to continue the service with this behavior.

                Regards
                Manoj kumar gupta
                Balaji pharma
                Mob - [protected].
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                  T
                  tushargupta96
                  from Delhi, Delhi
                  Oct 6, 2018
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                  Address: Ghaziabad, Uttar Pradesh

                  Dear sir/mam,

                  I have a c/a - [protected], with name balaji pharma with dcb bank ltd. Ghaziabad, u. P.

                  Bank charged rs. 18000/- with tax, as a penalty saying excess cash deposit while at the time of opening they said there is no cash deposit limit.
                  On other side i have also maintained minimum average balance with them then after they are misbehaving by doing these types of charges.
                  Kindly look into the matter as 18000/- penalty is not a small amount for me.

                  Thanking you

                  Balaji pharma
                  Mob - [protected]
                  Please give me foreclosure this account
                  DBLAANA00443525 ..some personal reasons give me foreclosure with acount
                  Posi's reply, Sep 30, 2018
                  Please give me foreclosure with account DBLAANA00443525
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                    S
                    sandeep7245
                    from Bengaluru, Karnataka
                    Jun 24, 2018
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                    loans

                    Address: Rayagada, Odisha, 765001
                    Website: Loans

                    I have taken home loan amount 500000, but bank only gave me 1.5 lakh. After this bank unable to give next installment. This is too much harrsment. Bank employee should not do like this. So finally i decided to close the loan.. Further no need loan from this bank. I'll pay the some amount which is given by bank at first installment and i want to all my original paper.....
                    +1 photos
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                    V
                    Vinod Koranga
                    from Mumbai, Maharashtra
                    Jun 22, 2018
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                    Address: Ajmer, Rajasthan, 305001

                    Hi,

                    I am writing this email in order to bring to your notice that recently we met with the fraudulent activity performed by dcb representative.

                    This was the first time, when we thought of associating with dcb bank, however we had following bad experience.

                    My grandfather mr. Bs jindel had interacted with two employees from dcb bank named vishnu sharma - [protected] and mahaveer prasad - [protected], they had collected important office document and amount of inr 5900 for processing office loan.

                    However they have never reverted back, neither any call or revert has been received from the bank for processing the loan.

                    Its my humble request to kindly look into the matter as i need such important documents and also our money back.

                    Appreciate immediate support in getting me back my documents and the amount paid.

                    Hope i will get the desired responses and support, so that i will not have to take help of other sources such as post / publishes this fraudulent activity in social medias or consumer forums.

                    Regards,
                    Vinod koranga
                    +91 [protected]

                    On behalf of bs jindel
                    Jindel sales and services,
                    Nala bazar, ajmer - 305001
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                      U
                      UMjpr
                      from Delhi, Delhi
                      Jun 8, 2018
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                      Address: Jaipur, Rajasthan, 302015
                      Website: www.dcbbank.com

                      I was taken a loan against property from dcb bank and paid 11 emi's without any failure after that i was asked for top up amount which is genuine and justify and i was totally eligible for that but all poor management (Sales and credit) of dcb bank not taken this matter seriously not fund me according my requirement although i was applied my file in other institution and they were sanctioned me my required amount without and problem that shows dcb bank management (Local and central) not enough mature into the industry as well not concerned about genuine requirement of client.

                      If these type of bank will exist into this market then banking industry will not survive although business category of indian market also loss their market share due to lack of knowledge of these type o[censored]nprofessional bankers and their supporting staff.

                      It's my advise to all buyers / customers who are planning to buy a product from dcb bank or going for any association with dcb bank then please stop here and should go for a other professional and established brand otherwise after getting association with dcb bank you will never succeed.
                      Manager cheating me about wrong commitment and not credit the bank charges in my account all are not liable for banking
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                        S
                        sivakumarm
                        from Tiruchirappalli, Tamil Nadu
                        Mar 15, 2018
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                        Dear sir,
                        I requested my housing loan foreclose letter for my loan number drmhtri00403486 on feb 2018 & customer complaint no 1774280. I want take over my loan to other bank. Mr. Karupusamy convenience me but i not accept & i want my loan closer amount letter immediately. I am very clear to take over my loan.
                        Yours truly, m. Sivakumar - [protected]
                        Hi SIR, My self Anas saiyed and we open a current account in your dcb bank. but my prob is that when i went to dcb to deposit my cash but bank service is very poor and staff is only two person in bank and time taken for cash deposit at 2 to 3 hour.very poor service...so
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                          amu khosla
                          from Raipur, Chhattisgarh
                          Dec 6, 2017
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                          Address: 481331

                          Sir my self Dr aman khosla... I m requseted so many times to your helpline number that the mobile number is not menakkshi natrazan number... They r calling me hundereds of time for menakshi home loan. So your coustomer is not getting sms and alert calls according home loan given by your bank... If my request is not heared by you. Than i m free for taking legal action against you for disturbing me in my busy schedule.
                          Sample i show what msg i get
                          Dear customer, thank you for payment of INR 113, 541.00 (subject to realisation) towards your DCB Loan Account HHOMCMB00055827.

                          Dear customer, installment of INR 113, 541.00 on your DCB Loan HHOMCMB00055827 is due on 04-Nov-2017. Please ensure that your account is adequately funded.
                          Mai rahim rajwani mere sath jo kich bhi huva maine photo upload kiye plz mera problem solve karo mera contact no.hai [protected]
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                            S
                            swwapnil
                            from Mumbai, Maharashtra
                            Oct 15, 2017
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                            Address: Thane, Maharashtra, 401107

                            The dcb bank atm situated at gokul village co op hsg soc, shanti park, mira road (E) doesn't have light inside the atm for past 8/10 days. Which makes it very difficult to use this atm from sunset to sunrise. Also there is always water logging problem in the corridor of this atm. Previously there was an guard but now he has also been disappered.
                            Request you to look into the matter and resolve the same at the earliest.

                            Regards,
                            Swwapnil bhusane.
                            Up shakha pramukh,
                            Shiv sena shakha 17,
                            Mira road.
                            [protected]
                            Jai Maharashtra,
                            After registering complaint early morning, I got an call at 0730 a.m. asking sir you registered the complaint for No Light at ATM. I said yes, The person on the phone replied sir your complaint will be resolved in 24hrs. But I have to pay complaint charges of sum Rs 20 or so.
                            I don't understand, first of all from so many days there is no light at the ATM and there is always stale water outside ATM. People has to walk through that water.
                            When such problem faced by the people in my vicinity is brought to the notice of DCB Bank inspite of resolving the issue why am I asked to pay the complaint charges. It is not the question of Rs 20/- or so. Which I could not hear clearly as I was sleeping when I got a call this morning.
                            Not even a security guard is present at this ATM. If any mishap happens as there is no light, will DCB take the onus.

                            Regards,
                            Swwapnil Bhusane,
                            Up shakha Pramukh,
                            Shiv sena shakha 17,
                            Mira road
                            [protected]
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                              Mayank Malani
                              from Noida, Uttar Pradesh
                              Sep 8, 2017
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                              Address: New Delhi, Delhi, 110009

                              I have an housing loan+property loan + property loan from dcb bank 0f rs. 68, 00, 000+30, 00, 000+31, 00, 000under the a/c. No. Hhomdel00049905:49909/50709 resp.

                              I have paid all the outstanding amount in full & final to them on 21/07/2017 and i have recieved noc from them.

                              But in my cibil report under the controller no. 1, 76, 22, 21, 472 on 31/08/207 at 13:10:58 hrs they are still showing o/s amount of rs of 65, 50, 104+28, 20, 650+24, 50, 874 resp.

                              Due to this huge o/s amount my cibil report got affected and the bank from which i am taking credit facilitiy wants a clarification regarding this and hold my banking transaction.

                              So i just want to complaint about dcb bank that even after taking the payment and given the noc they are showing that i had a balance and a real culprit that i am not paying it.

                              My cibil record has been affected so badly because of that and i could not slept last night.

                              Please look into the matter and resolve it and penalise those institutions who takes customer as for granted.

                              Mayank malani
                              [protected]
                              Mail id - [protected]@gmail.com
                              +1 photos
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                                Pradeepbikaner
                                from Deoria, Uttar Pradesh
                                Aug 16, 2017
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                                Resolved

                                loan ac clouse

                                Dcb bank 3rd grade bank meri ray me to dcb bank se loan lene ki bajay hum log hamri city ya ganv ke kisi baniye se loan lena jyada sasta or badhiya he dcb bank ka 100% falls commitment he maje ki baat ye he ki is bank me senior post pe koi bhi adhikari nahi he. Mene ten lakh1000000/[protected]@ 31/7/17 ko paid kiya jo 10/8/17 tak inke system me update nahi hua wo galti bhi dcb costumer ki mujhe to un logo par affsos hota he ki grameen kam padhe likhe...
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                                Yaseeerrrr06
                                from Bansgaon, Uttar Pradesh
                                Aug 10, 2017
                                Resolved
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                                Resolved

                                Address: New Delhi, Delhi, 110035

                                Myself yasir ahmad malik with dcb credit card no [protected] has been received and same has been activated but till now i cannnot receive my pin no. Plz do the needful. Otherwise tell me options how can i generate my pin no. Please please please please please please please please please resolve my problem asap and my credit limit is only 105000 increase my limit also.
                                Thanking u
                                My mobile no [protected]
                                Sep 29, 2017
                                Complaint marked as Resolved 
                                DCB Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 15, 2017
                                DCB Bank Customer Care's response
                                Dear Sir,

                                As per our telephonic conversation, we are given to understand that your issues regarding Prepaid Card PIN has been resolved.

                                For any clarification, please mark an E-mail to [protected]@dcbbank.com and further we request you to never shares your details on third party website.

                                Regards:
                                Farhana Shaikh
                                DCB Bank Ltd.
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                                  A
                                  Anbarasu Krishnasamy
                                  from Coimbatore, Tamil Nadu
                                  Jul 29, 2017
                                  Resolved
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                                  Resolved

                                  Address: 638002
                                  Website: [email protected]

                                  Sir, i am a building promoter. My name is k. Anbarasu phone number [protected]
                                  I had introduced a customer to dcb bank, erode, periyasemur nagar branch on march 17 for getting a loan amount of 25lakhs the name of the agent is mr. Nallur pandy. Name of the customer is jai ganesh.
                                  First he promised me to give the full amount. Myself and the customer followed several times. Very very poor response from your bank side. Final result came only came on july 17. They missed my document copy also. U
                                  Sep 18, 2017
                                  Complaint marked as Resolved 
                                  DCB Bank customer support has been notified about the posted complaint.
                                  Jul 29, 2017
                                  Updated by Anbarasu Krishnasamy
                                  Take necessary action Otherwise the name of your bank will spoil.
                                  Verified Support
                                  Aug 18, 2017
                                  DCB Bank Customer Care's response
                                  Dear Mr. Krishnasamy,

                                  As per our telephonic conversation we request you to raise your complaint on DCB Bank website so that we can assist with your query.

                                  Regards,
                                  Customer Care.
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