Dealmyntra.in — mobile ordered but not received

 
17 Reviews
14th floor EROS corporate tower, Nehru place, New Delhi, New Delhi District, Delhi, India
 rupalirajvanshi on Apr 11, 2019
I had ordered Redmi Note 7Pro 128 GB mobile, order id : 20912 on,[protected] Dealmyntra.in, payment done through UPI. But it has been 6 days now, product not yet received, they have not even provided any tracking details. There is also no response on customer care as well. They are selling products, but I doubt whether the products are delivered. Its a fake company & immediate action to be taken, so that innocent people are not victims to such frauds

mobile ordered but not received
mobile ordered but not received
mobile ordered but not received
mobile ordered but not received
mobile ordered but not received
Updated by rupalirajvanshi, Apr 11, 2019
The track status is state hub since last two days, but track details nowhere to be found. No response on customer care. It should be banned.
Complaint comments  16 Comments     Updated: Share0Tweet0

Comments

Bhai banned karne se pahle apna money refund lena hai.. mera 14990 inke paas hai.. order state hub me show ho raha hai 2 din se..
happybansal's reply, Apr 18, 2019
pls call me this no 8264379762
I had ordered Real me 3 mobile, order id : 20500 on, [protected] Dealmyntra.in, payment done through UPI. But it has been 6 days now, product not yet received, they have not even provided any tracking details. There is also no response on customer care as well. They are selling products, but I doubt whether the products are delivered. Its a fake company & immediate action to be taken, so that innocent people are not victims to such frauds

I have had the same issue. Paid 13999 on 12th Apr 2019 through BHIM. No EMAIL CONFIRMATION/sms and the phone number they have provided does not work also. We should all demand for refund and get that website closed. This is a fraud website cheating people all over
I have had the same issue. Paid 13999 on 12th Apr 2019 through BHIM. No EMAIL CONFIRMATION/sms and the phone number they have provided does not work also. We should all demand for refund and get that website closed. This is a fraud website cheating people all over
I also had the same experience. I paid INR 16999 on 14th Apr 2019 through Google tez for redmi note 7 pro (128GB ROM, 6 GB RAM) . I did not get any confirmation mail or order Id or sms. their customer care number is not working.
I have placed an order of Rs.13999/- for Redmi Note 7 Pro through Phone Pay Txn Id:P1904140809455690565601. But no order id or booking details generated. I did not receive any email or SMS for the order after the transaction completion.
Phone pay Transaction attached for your reference.

Please refund my money immediately

I have had the same issue. Paid 13999 on 11th Apr 2019 through BHIM. No EMAIL CONFIRMATION/sms and the phone number they have provided does not work also. We should all demand for refund and get that website closed. This is a fraud website cheating people all over.
Pls call me - [protected].
I can help you.
deepti bisen's reply, Apr 18, 2019
Consumer complaint dalne par b koi refund nhi hua kisika kya kare bataiye
I had the similar issue, placed order for Redmi Note 7 pro by paying Rs13999 on April 10. No response from them.
Toll free number not getting connected. No response in chat or email.

I see most of the complaints from this site are related to only Redmi mobile and from only April.
Did anyone received the orders prior to this.

Anyone from Delhi could you please visit their address (14th Floor Eros Corporate Tower, Nehru Place, New Delhi 110 019) and check if its the genuine one or a fake address as well.
This might help many of them.
Dealmyntra.in website frud company my many cutting on account please don't trying 17790 please

Ashok Kumar Mekala's reply, Apr 17, 2019
My many is not giving my father and betting me please resend My many
I also paid 16999 rs..no updates for last 7 days..what to do ? No contact..how to get money back?
happybansal's reply, Apr 18, 2019
pls call me 8264379762
Please aplog bataiye money kaise vapas le

I had the similar issue, placed order for Redmi Note 7 pro by paying Rs13999 on April 10. No response from them. Order id -25642

similar experience to me, I paid 16999/- on 04 April 2019. Now they are not responding. Order id 22029
Today I received mail from stating as below:

"We extremely apologize for the inconveniences Happened with you, we would also like to inform you that it’s all technical and highly sensitive elements based on Web Technology, and many of elements are not self managed some elements are owned and managed by some other service providers, in our case we use payment gateway for better security about our consumers payments and at the meanwhile our payment gateway are not giving the fund settlement, this happens cause of lack of some paper works and miss communication between. That’s Why We Was Unable to Confirm or Complete your order and we already Notified Our Payment Gateway to REFUND all the transaction which is not confirmed or Completed. So, please be clam and comfortable, No need to worried about the payment it’s definitely yours and will be credited at your account once we complete the protocol, for escarlate the REFUND of Your order please share some of details which is listed below so that we can move forward on it. 1. ORDER ID2. BY WHICH UPI ID YOU MADE THE PAYMENT3. REGISTERED NAME BY WHICH YOU ORDER 4. REGISTERED E- MAIL BY WHICH YOU ORDER 5. REGISTERED MOBILE NUMBER BY WHICH YOU ORDER 6. SCREENSHOT OF PAYMENT7. TRANSACTION ID OR UTR NO8. BANK ACCOUNT NUMEBR WITH ACCOUNT HOLDER NAME & IFSC CODE RESPECTIVELY.THANKS FOR YOUR PATIENTS AND CO – OPERATION."
RaghuA's reply, Apr 20, 2019
The above is mail from dealmyntra.in received today.

Not sure by providing above details they want to hack or trace something. I asked them to call me.
RaghuA's reply, Apr 20, 2019
called up this number - 011 4620 8282 - Eros Corporate Tower, New Delhi
They confirmed there is no office with dealmyntra in its building which is provided in dealmyntra.in site
14th Floor Eros Corporate Tower, Nehru Place, New Delhi 110 019
ramverma16's reply, Apr 20, 2019
I also received same massage. shall we give these details to them?
RaghuA's reply, Apr 21, 2019
i replied back to dealmyntra asking them to call me just to clarify why they need those details and can't they just reverse the amount.

Also mailed to yes bank nodal officer mail id - [email protected]
on what basis they approved dealmyntra KYC, as they are using fake address and using yes bank upi wallet for receiving payments. waiting for their reply.
I suggest more people do this as they approved without proper check.
RaghuA's reply, Apr 22, 2019
I got a call from YES Bank today stating dealmyntra.in are using two yes bank upi wallets.
UPI-BharatPe [email protected]
[email protected]

As per them, they will investigate these numbers as they are using fake address.
They also suggested to file police complaint to get back money.
I made an investigation about this dealmynthra it’s totally fake, they created this web on March 23d and fully they copied Myntra website font to look like a genuine company. They deleted the domine by this month. If anyone purchase through credit card plz block that card transaction cuz they are trying to hack bank accounts. Given complaint to cyber but don’t know how long it take to refund the money.
RaghuA's reply, Apr 29, 2019
I see that this site dealmyntra.in is active again today.

Today i received call from +91 9667198528 saying she is from consumer forum and said she will refund my amount immediately and there are about 2000 complaints against dealmyntra which they have taken up. She asked for my account details and Rs 2200 towards lawyer fee. From her communication i did not feel its a genuine one and thought she want to extract some money. I said i will get back to her and didnot provide any details.
Today again received call from lady naming herself as Divyanshu (truecaller shows as Riya and as spam) from consumer forum from +91 [protected] . She provided below account details of lawyer
Account no: [protected]
Name: Avinash Mathankar
IFSC: KKBK0000751
She asked me to deposit 2200 Rs first to lawyer account as fees, then they will refund my 13999 Rs. She was so desperate to get money. She had the details of my transaction done with dealmyntra. When I asked her how she has details without I providing to her, she said they have details of all e-commerce transactions and there are about 2000 complaints on dealmyntra.
I suspect she is part of dealmyntra and they want to extract more money.
2200 Rs * 2000 people = 44 lakhs
When I asked her to send me mail from her company mail id, she said she can’t do that just to get Rs 2200. Even I asked her to send blank mail for which she was not ready.
She was very arrogant in the way she spoke.
People be careful and chose right method to get your refunds and do not lose more money.

I guess dealmytra.in are creating one more fake site dealz.in
When you go to dealmyntra.in and click on contact us it leads to dealz.in
These guys needs to be put behind the bars.
They made a new domine deal.in so that means they are still wanna to continue this cheating side..but one thing I'm surprised where is the law and order of this country.
RaghuA's reply, May 14, 2019
There is no proper law and order, that's the reason people are getting cheated. I don't understand how YES bank has approved their KYC as they are using fake address with YES bank wallet. I raised this to YES bank, instead of investigating the fake address and blocking their wallets they wanted me to go through police complaint, and you know for sure how long the police takes to resolve this. By the time they elope with people money.

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    Dealmyntra.in - mobile ordered but not received

    Contact Information

    14th floor EROS corporate tower, Nehru place, New Delhi
    New Delhi District
    Delhi
    India

    Complaint categoryCategory: Mobile Handsets
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