Delhi Metro Rail Corporation [Dmrc] — misinformation causing higher cost to innocent passenger | |||
Station : badhkal mod, (Under old faridabad stn mgr) purple line Date: 11 jan 2018 time 13.41 +/- five minutes Issue: On the specified time a customer asked for ticket to friends colony Staff at duty sold him a ticket to mandi house (Rs 50 token) I am witness I spoke to controller on duty, she defended contract staff.. Saying the duty staff (Third party contract staff) issued ticket for money he received When i spoke to station manager (Off duty) he kept maintaining that issue was not clear to him. While in conversation he maintained me to change my behaviour afterwards he disconnected phone. Did not respond to my redial (S). Controller on duty irresponsibly defended act of staff at token vending window The behaviour of station manager krishan dutt. (Supervisor to controller).. Is improper not upto standards of for which dmrc stands for This is serious (Dmrc is a commercial organisation where customer need be heard, disconnecting phone... Not listening to customer... Especially when i was suggesting quality improvement in service) Lalit mohan 246/ff/rps dda flats mansarovar park Shahdara delhi 110032 [protected] [protected] Was this information helpful? | |||
Delhi Metro Rail Corporation [DMRC] customer support has been notified about the posted complaint. | |||
2 Comments | |||
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A yellow bag which contains a pink woollen top was lost under the seat of the metro .
The passenger boarded from rajouri garden metro station and reboarded at Noida city center station
The passenger boarded from rajouri garden metro station and reboarded at Noida city center station
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I recharge my delhi metro card ( no.[protected] from paytm. The balance is deduct from my account but I didn't get amount in metro card. So plz solve this issue nd tell me that how can I get back my amount in paytm wallet or bank account .