[Resolved]  Delhivery — delhivery not sharing pod for tracking id[protected]

I have been continuously following up with delhivery for the pod for tracking id[protected], which is important for me to get the refund from amazon, without which they cannot initiate the process. Everytime they ask for 24 hrs, and then i don't get any reply from their side ever.

First communication was sent on 31st august 2020, till now even after 4 mails to them i have not received the requested document.

This not expected from a reputed company like delhivery. Also, they don't have any phone number so that you can check with someone, and you are just dependent on mail which is very inefficient.

I have sent a mail to them today on 12th september 2020, and hoping to get the documents asap.