[Resolved] Delhivery / Ssn Logistics — item not traceable as per the customer support | |
Have purchased a costly product in hyderabad which is above 10k rs and thought to ship it to my bangalore address. Have selected delhivery since i thought they have partnered with flipkart and amazon. Have booked (Awb no:[protected] for home pickup on 22nd june morning. The delhivery person came to my our hyderabad home and picked the package on 22nd june itself. Later i was checking the portal for daily update. It reached the last dispatched center within 3 days and from then no update. Its been around 24 days and when ever i contact them they say that the package has arrived the last dispatch center but untraceable and they are looking into it. Was this information helpful? | |
Aug 1, 2020 Complaint marked as Resolved What happen to the status man. You guys lost the package and simply buying time and now not even responding to my mails right.. how many months you guys will take just to search a small dispatch center ? Delhivery customer support has been notified about the posted complaint. Verified Support Jul 17, 2020 Delhivery Customer Care's response Hi, We apologize for the prolonged delay. We have escalated the issue to the concerned team and assure you that the shipment will be delivered at the earliest. Thanks & Regards, Team Delhivery | |
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