[Resolved] Delhivery / Ssn Logistics — regarding return of ordered dress nd to refund my money as soon as possible

Pooja Kokode

from Mumbai, Maharashtra

Address:	Surat, Gujarat
Website:	www.queenget.com/product-category/kurti

I orderd one floral designer cream & black kurti002-m on January 7, 2018
AWB NO.[protected], , ORDER NO.23939.I recieved that dress on january 12, 2018 on morning which is totally different from which i saw on website(https://www.queenget.com/product-category/kurti/).You are showing different product and sending different one. seriously i checked it for 5-6 times that what they tranfer me exactly..I tried to contact on contact details given by them but they r not receiving.(client no.[protected]).so please i request u to refund my money plzzzz...Take your product and give my money back.

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Mar 13, 2018

Complaint marked as Resolved

Delhivery customer support has been notified about the posted complaint.

Jan 28, 2018

Peaceful Maniac's response And product has no amazon logo in its cover.. this is a well planned scam

Verified Support

Feb 09, 2018

Delhivery Customer Care's response Hi Pooja,

We are sorry to know about your experience, however being a logistic partner we are accountable to deliver your shipments from the merchant.

Please contact your merchant for product / refund related issues.

Regards,
Delhivery

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Comments

Peaceful Maniac

from Mamallapuram, Tamil Nadu

This is a total scam company.. they get our address through other big shopping sites and use it to scam others. I ordered a 5tb hard disk for 7000 (offer) in amazon. When I received the package, it weighted less, when I opened it, there was a 300 rs earphone in there.. they just did a 7000 rs fraud. I'm now moving on with legal process