Dell India — URGENT - Contact me immediately | |
Hello, I have purchased a Dell Laptop recently and I need to claim the offers (Amazon Voucher and Headset). In your website dell.co.in Bundle code option is not working. Even after selecting the product, in the Bundle option, there are no options available and it keeps on showing as select product first. I was chatting with the Dell technical support team yesterday through whatsapp and they told me they have suddenly disappeared while chatting. This is not the way to behave. Once after getting the money do not think that your job is over. This is not the way to treat the customers. I have never seen such a poor customer care response and service from Dell. Do not cheat the customers like this. I have attached the screenshot of the whatsapp chat for your reference. Was this information helpful? | |
2 Comments | |
Comments
I too am facing the same issue with dell offers they are delaying my registration on friviluous ground of order confirmation cooy which i already uploaded, they are functioning typically like a govt organization.
In the past also i faced similar issues when i purchased dell laptop with service tag no J0WRP32 no, i was denied a bacpack bag under student offer for invoice image not veing clear.
In the past also i faced similar issues when i purchased dell laptop with service tag no J0WRP32 no, i was denied a bacpack bag under student offer for invoice image not veing clear.
26%
Complaints
3043
Pending
0
Resolved
773
View all 3043 Dell India reviews & complaints
+91 80 2506 8026
No. 12/1 & 12/1 A, Ground Floor, Divyashree Greens, Old Airport Road, Inner Ring Road, Domlur Layout, Bangalore, Kolkata, West Bengal, India - 560071
View all Dell India contact information
They simply fool the customer and their customer service is worst as their executives speakbin US accent.
There is no coordination between sales department and dell offers department, they are not customer friendly and function typically like a govt organisation when we approach for a ration card.