[Resolved]  Dell — REGISTRATION DECLINED ON CELEBRATEDELLSE.COM

Address:

New Delhi, Delhi

Dear Sir, I have bought a new dell venue 7 on 29/9/2014 from compuindia.com and got it delivered by 3rd of october but for some unknown reasons of yours whenever i tried for registering for promotional gifts on www.celebratedellse.com my service tag "615Q122" was shown as invalid due to which i was not able to register for the same, i also tried calling WWW.CELEBRATEDELLSE.COM helpline numbers but no one ever responded to the calls, then finally i sent an email complaint at "[protected]@celebratedellse.com"regarding the same problem on 10/10/14 but there was no reply even after that from you side. Finally i was only able to register on 11/10/14 on your website when my service tag got valid. After that i have received a mail from [protected]@kestone.in today that is on 20/10/14 stating that "Your registration is Invalid as you have registered after 10 days of purchase". This makes it totally illogical as i was'nt responsible for the delayed registration of the product it was the dell's fault that there website was'nt accepting my servicetag number. I am totally dissatisfied and utterly disappointed by the tactics being played by your sales team for selling your products in the due of false claims and promises of promotional gifts. In the above issue the complete mistake is of dell not mine. invoice number:[protected] invoice date:29 sep 2014 service tag:615q122 product:New Venue 7 Android Tablet with WiFi regards, ishan gupta contact-[protected] email:ishangupa34.[protected]@gmail.com