Dewan Housing Finance Corporation [DHFL]

[Resolved] Dewan Housing Finance Corporation [DHFL] — dhfl agent asking for extra money for home loan top up

Sunilparmar Parmar

from Ahmedabad, Gujarat

Address:

Vadodara, Gujarat, 392001

My name is laxmanbhai parmar. I am a central railway employee.
I want to topup my homeloan for rs.2 lakhs. So i have contacted to your baroda branch since 28th april 2018.
But still my loan is not processed.
I have submitted all the documents duly signed by me and my wife. For loan status eveytime i have to contact your agent mr. Roshan then he is telling me that wait for 2 days, wait for 2 days.

But loan is not processed.

Today he is asking for lumpsum rs.1500.00 for loan processing charges. But he is not giving byfurcation for the same.

Please look in to this matter. My current home loan is with dhfl.

Thanks & regards,

Laxmanbhai parmar
[protected]

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Jul 9, 2018

Complaint marked as Resolved

Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.

Verified Support

May 30, 2018

Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Mr. Sunil Parmar,

We have forwarded your query to the concerned team. However, request you to share your email ID and loan application number as well to trace your issue and resolve it at the earliest.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL

Verified Support

Jun 06, 2018

Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Mr. Sunil Parmar,

We understand that our team has connected with you & has addressed your concern. Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL

Jun 06, 2018

Updated by Sunilparmar Parmar Dear Sir/Madam,

After this conversation i have received the loan sanction letter dated 18.05.2018 but till the date and time i have not received any loan amount or loan amount credited my account.I have visited DHFL branch today but still they are telling me that my company visit is pending from dhfl side.

Please look in to this matter and resolve this as early as possible.I am attaching photo of loan sanction letter with this conversation.
My loan application number : 01791980
Name : Laxmanbhai Parmar
Contact Number : [protected]
Mail Id : [protected]@gmail.com