Dewan Housing Finance Corporation [DHFL]

[Resolved] Dewan Housing Finance Corporation [DHFL] — entire housing loan amount not disbursed to builder but deducting pemi

Arunvig

from Chennai, Tamil Nadu

Address:	Kanchipuram, Tamil Nadu, 600116
Website:	www.dhfl.com

I got my housing loan 00003980 sanctioned this year beginning from dhfl and dhfl has been deducting my emi every month without fail, but it's not reducing my outstanding principal amount.

Moreover, the builder is not able to complete the house and it's still pending as the remaining payment is yet to be made by dhfl to the builder, which has been delayed by more than 3 months.

Request the needful authorities to take note and initiate the action.

Frustrated customer,
Arun vignesh d

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Dec 24, 2018

Complaint marked as Resolved

Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.

Verified Support

Nov 21, 2018

Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Arun,

We have forwarded your query to the concerned team. However, request you to share your email ID and mobile number to help us trace your issue and resolve it at the earliest.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL

Nov 22, 2018

Updated by Arunvig Hi,

I have written many times to [protected]@dhfl.com.But, I have not got any concrete resolution as of now.

My e-mail : arunvignesh.[protected]@gmail.com
Mobile : +91-[protected]

Verified Support

Nov 23, 2018

Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Arun,

We have forwarded your query to the concerned team for resolution and they shall revert to you within 72 hours.

Regards,
Team DHFL

Dec 12, 2018

Updated by Arunvig On Wed, Dec 12, 2018 at 1:12 PM <[protected]@dhfl.com> wrote:

Dear Sir / Madam,

This is to bring to your kind notice that the following of your Cheque has
been dishonoured by your banker

Cheque No : - 139356
Cheque Date : - 07/12/2018
Cheque Amount : - 19596
Cheque Bank : - Axis Bank Ltd

The reason stated by the Bank being :- Funds Insufficient

You are requested to remit amount towards the above cheque along with penal
charges, @ 18.00 % and Rs. 500 towards the cheque return charges
immediately, by way of Cash / DD on receipt of this letter.

Thanks & Regards

Dewan Housing Finance Corporation Ltd (DHFL)
arun vignesh <arunvignesh.[protected]@gmail.com>
8:21 PM (5 minutes ago)
to asasikumar.DHFL, ceo, Response, nbfcochennai

Hello,

Can you please explain why this amount was debited from my account without prior notice?

I have been paying my PEMI every month even though your organization was not able to release the funds in time to developer which caused me a huge financial loss and burden.

Moreover, yesterday (10-Dec-2018), PEMI amount of Rs. 16, 439 was paid and now without my knowledge you are misusing my old cheque for Rs.19596/- .

This is not acceptable at all. I will make you guys pay for this malpractice.

@ NBFC Ombudsman,
Please register this complaint on DHFL for the Housing loan 00003980 and request you to take the needful action ASAP. This cheating is happening every time with me .

Frustrated Customer,
Arun Vignesh D