Digital India Deal Complaints & Reviews

I have received a call on saturday, february 3rd from priya kumari[protected] saying if i purchase a product on the website from the deal of the day category, i am eligible to receive a free gift from the company. I repeatedly confirmed with her that i wouldn't have to pay anything additional, she confirmed that i don't need to pay anything. I asked her are you 100% sure i don't have to pay anything additional - she said she was 110% sure. I went ahead with the initial order of the item, the order number is[protected].

Following this, i receive a call on wednesday, 7th february from himanshu gupta[protected] stating that my free gift is ready, but i need to pay gst of rs. 5600. I was specifically told that i need not pay anything extra on my first call, but mr. Himanshu gupta assured me that this gst amount will be the only amount i need to pay and i will receive a call from the dispatch team within 2 days to coordinate the receiving of my item, after making this gst payment. I have made the payment of rs. 5600, please see attached screenshot.

Following this, i receive a call on tuesday, 13th february from vijay malhotra from the dispatch team[protected] who says that my gift is ready for dispatch, but i need to pay for courier service & product insurance for 2 years. I told him that i was assured that i would not be making any more payments before receiving my free gift. He answered me quite rudely that no company gives courier service for free, so i have to pay for courier charges. My problem is none of these charges were ever told to me in the first place. He said i have to pay rs. 7000 for insurance + courier charges, i have paid this - please see attached screenshot.

A week later, on monday february 19th, after repeated phone calls to their dispatch team, finally vijay malhotra says my free gift has been dispatched, and gives me a tracking number of aramex. I reminded him that it was fedex that i had chosen as a courier company, he immediately said okay here's your fedex tracking number and gave me one. That was my first clue that the parcel was never dispatched in the first place, and he was just feeding me nonsense without any basis.

On tuesday, february 20th, i rang vijay malhotra to inform him that the tracking number doesn't exist, and fedex have confirmed that there is no such tracking number in their system. Vijay says the parcel has been damaged en route, and that's why the tracking number is not pulling up details (Which is total lies). He says i will receive a call from the finance team, so please wait.

Following this, on wednesday, 21st february, i receive a call from their finance team - a lady called prachi mehta ([protected]) who says i am due to receive a huge payout. The value of the prize product + whatever amount i initially paid + extra 25, 000 from insurance. False promises again, but i humoured her. She said for me to send over my bank details, id proof and photo. I sent them all. Prachi calls me then on friday, 23rd february and says i need to pay a security amount to the bank which they are transferring from, before they can transfer the amount to me. How this even makes sense, nobody knows. When i told her i'm not paying anything more, i just want my money back - she says okay, in that case i'll cancel your prize, i'll close your file and you can speak to our product team. Who is the product team? The same rude lying people i spoke to earlier.

They want me to now beg / plead for them to return my money paid (12, 600). They have no intention of returning my money. I am now via the forum asking for some action to be taken.

I have purchase headphone then digital india deal was called him for provide me gift iphone so before pay the some payable then gst, iphone insurance, tds etc. So i stap by stap paid lot of amt & last movement call receive from digital india that is your i phone received damage condition. So digital india paying to insurance claim 250000/-, but still not received my amount & also not claim amount. Then some product received from digital india as a gift. Then 1 pedal received with bill 45500/- but i check to jewellery shop, the actual pendal amount of 12000/- to 15000/- approx. Only. So requesting...

Hi sir/mam, its been very long time i requested a redemption of my points but it still shows initiated. Please help me with this issue. Also i still get snippets not available banner whenever i try to complete tasks. Even i did not get any support for the ticket i raised earlier for the same. This being a government portal i expected easy transfer of the money. When i try connecting to the toll free number it always remain busy. Could you take this issue and resolve with priority.
Looking forward for satisfactory support from your end.
Regards,
My name chandra sekhar

Dear mam / sir,
Mr. Santosh from digitalindia frequently calling me and want to give a gift from your co. His cont. No is [protected].
Request him if he want to provide gift, plz. Sent me through courier, courier payment will be bear myself. Ok.
Today digital india's jamana, every bodies are aware, why he spent time to calling. I think your management team are failure to trained him properly. He needs some more training.

Regards,
P. L. Das
[protected]

I have placed an order from digital india deal (www.digitalindiadeal.com) on 17th january 2018 (Order id:[protected]. Till date they have not processed the order. When i sent email for cancelling the order, there is no response from company. When i tried to contact their center their response is very bad.
I need resolution of this matter by refunding my money.
This is fraud company. Consumer forum needs to take strict action.

Last year digitalindiadeal called and said that i am a lucky winner in a draw and i'm getting an opportunity to win a mobile worth 69000. For that i need to register with the company for that i need to pay 2000 rs and after paying will receive a combo pack of belts purse and goggles. After paying the amount they said that there is another fees of 12000 rs that i need to pay to get the reward and after which the mobile will be supplied to my doorstep and was also committed that there would be no more further charges applicable later. After paying the amount of 12000 they said that there is a last payment to be done of 8000 rs for the courier and insurance of the mobile. After a lot of conversation and commitment i paid the amount of 8000 to the company.. After which i received a call stating the mobile has been damaged at the time of supplying to my doorstep. And if i want to claim the insurance i need to pay another 18000 rs to them to link up with the company i said no for further payments and to return my money. After that and till date there is no call from company end and also if reaching them by call they are not picking up the call.. Or it's not reachable. If also received they give a time that they will call and didn't call it back...
I have all the details and as well as all the transaction details onto the mail and recording of the company executive.
It's such a shame that people are using such kind of way to talk by making fool and loot hard earned money of the customer and that too giving false commitment just to earn extra money.

Today also after giving call to them multiple times there is no reply from the call center and also their numbers are not reachable.
Shyam gupta
Rahul
Prakash
Other people no recevd my amount

I have put a swipe machine in my shop. They deduct my swipe machine charges 135 in month of nov now they deduct 402 charges in month of dec. I am writing mails but they are not responding. Lot of time i speak to their customer care but they are saying only mail can help you. Comapny name is — itz cash and customer care no is [protected] mails copy attaced

This is with continuation of my earlier complaint :

https://www.consumercomplaints.in/digital-india-deal-scam-in-the-name-of-prize-c...⇄

After raising a complaint here, i received call from the digital india team, i was told that they will refund my money if i mark this complaint as resolved, mr. Malhotra requested me for 2-3 days time for the refund, trusting him i marked the complaint as resolved without getting a resolution, but its been a month since i am waiting and i didn't even got a single penny, now i am not going to close this complaint until and unless i receive an sms from my bank stating my account has been credited with rs.76, 968

They took 11000 from me and said that they will refund the amount.
I received a call & they said as you has complained, we will not refund.
I dont understand it as we complain when we are not happy/no response from opposite team. But digital india deal people are ordering us and telling not to complain.

If they dont want me to complain, why dont refund my money.
What a company. They took my money and no response, even then i shouldnt complain. Is it right.

I want to proceed legally with this and want to shutdown the company as i dont want other people also loose money like m e.

I want a legal advisor to proceed legally.

Last year digitalindiadeal called and said that I am a lucky winner in a draw and I'm getting an opportunity to win a laptop worth 69000. For that I need to register with the company for that I need to pay 2000 RS and after paying will receive a combo pack of belts purse and goggles. After paying the amount they said that there is another fees of 12000 RS that I need to pay to get the reward and after which the laptop will be supplied to my doorstep and was also committed that there would be no more further charges applicable later.after paying the amount of 12000 they said that there is a last payment to be done of 8000 rs for the courier and insurance of the laptop. After a lot of conversation and commitment I paid the amount of 8000 to the company..after which I received a call stating the laptop has been damaged at the time of supplying to my doorstep.and if I want to claim the insurance I need to pay another 18000 RS to them to link up with the company i said no for further payments and to return my money. After that and till date there is no call from company end and also if reaching them by call they are not picking up the call..or it's not reachable. If also received they give a time that they will call and didn't call it back...
I have all the details and as well as all the transaction details onto the mail and recording of the company executive .
It's such a shame that people are using such kind of way to talk by making fool and loot hard earned money of the customer and that too giving false commitment just to earn extra money.

Today also after giving call to them multiple times there is no reply from the call center and also their numbers are not reachable.

I'll surely see through it that no further people gets involved in such fake site and will start addressing to the cyber cell as well as by using the other social media to crack such companies.

I'm also Herby attaching the transaction details.

I have purchase headphone then digital india deal was called him for provide me gift iphone so before pay the some payable then gst, iphone insurance, tds etc. So i stap by stap paid total 91966/- & last movement call receive from digital india that is your i phone received damage condition. So digital india paying to insurance claim 250000/-, but still not received my 91966/- & also not claim amount. Then some product received from digital india as a gift. Then 1 pedal received with bill 45500/- but i check to jewellery shop, the actual pendal amount of 12000/- to 15000/- approx. Only. So requesting you to please accept my complaint & please help me for my refundable amount.

I'm complaint second time because company's person mr. Vijay malhotra says me "first resolve your complaint in Google"

Now they don't receive my call...
They every time cut my call's...

They are not realise my refund ... Amount is 98153/-

I'm talk every way...
Name:
Vijay malhotra
Himanshu,
Rahul gunjal,
Sanjay,
Etc, ...
I don't remember another name...
But i have all record in my cellphone...
Now I'm going in Court, tv media, social Media...etc.

I'm ask help me to consumer complaint...

Plz help me

After i raised a complaint here, i received calls from digital india deal forthe refund of amount and they said that i will receive my prize amount + the amount i have paid and it will be done in 3 installments.
They are asking my adhaar, photo & bank account for the same. I requesting them to give dd but they refused and started abusing me on phone.

Can anyone plz suggest me the next steps.

The same with me. I have paid 5000 + 6000 towards gst, insurance * courier charges. There is no response from them after the payment. Even if i call to customer care, they says will call you back by 6.30 and it doesn't happen. It 's been repeating for me since 10 days. No call from them. Daily i am calling them & wasting time & balance. But no use at all.

Please refund my money and address it on high priority

#fraud #cheat

This company is really a big cheat /fraud online shopping company & making fool people by giving dreams of prize..

1st week of november : call for winning prize as lucky number choosed from other online shopping companies.
{ call by chaudhary : [protected] }

for claim prize : need to order something from digital india deal company.. Bought headphone worth rs 700/- on 6/11/17

prize : dell gaming laptop worth rs 73000/-

for claiming : paid rs 6500/- as 9%gst of prize on 9/11/17
{ call by soni : [protected] }

for getting : paid rs 11700/- as courier (Fedex) & insurance charge on 14/11/17
{ call by vijay malhotra : [protected] }

they said that this rs 17500/- would be revert back as a product worth rs same.
So i choose printer worth rs 14599/-.
Which is still not get.

then they said the prize (Laptop) is damaged at courier service.. So can't send it.. Bcz you paid insurance also, you will get now prize money rs 73000/-
+ rs 25000/- in a bank account.
{ call by arun sharma : [protected] }

for prize money : deposited rs 18478/- as security amount on 24/11/17.
{ call by prachi mehta : [protected] }
Which also get rivert by product & will also add in prize money..

✓so now total prize money : rs 114000/-
(In 3 installments of rs 38000/- each)
*pending

✓product of : rs 17500/- (Gst + courier)
(Hp m1005 laser printer)
*pending

✓product of : rs 18478/- (Security deposit)
(Induction + wrist watch)
*received just few days ago only of rs 17000/-.. So rs 1478/- pending

So, my spendings are of rs 35978/- since 2 months.. I needed it back quickly..

they promised of giving all above stuff till 10/12/17, but till today no progress no news no update nothing..

Conclusion :
"#digital india deal is fraud & cheater"
"no value of words, no value of promises"
"no solutions of issues"

Persons i came across to talked of company are :
Chaudhary
Soni
Arun sharma
Vijay malhotra
Riya
Sanjay
Prachi mehta

Contact numbers :
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]

They called me told that they newly launched & your no as been selected, so you are eligible for the gift of tv, laptop or iphone. So you have to buy any one product from our website digitalindiadeal.com. So i have purchased a bedsheet of 800 something. After payment i got a call to select the gift. Then i selected laptop. I asked them whether i have to make any payment then they told clearly told that there will be no payment to be made from myside as that is a gift from company. Then after 3 days they called me & told to make payment of 6000 towards gst / taxes. Then i told them why should i pay bcoz you told that there is no payment from me. But he told company will give you laptop & you have to pay for the taxes & i made the payment of 6000 rs. Then after 1 week i called them as there was no call from them, then asked for the prize but they told that i have to make a payment of 6500 for courier charges. Then i made the payment & clearly told that no more payment will be done in future & this will be the last payment. They agreed to that & onwards no call from them for another 5 to 6 days. Then again i called them & asked about the prize. They said that product is damaged so you have to make a security deposit amount. Now i clearly denied to make the payment bcoz when i have already paid for a insurance & transport (6500 rs). Now why should i pay if material is damaged. But they told me to make a payment but i insisted to pay the amount. Now after one month also they were not making any call to me & instead i use to call them. Daily they will change the name & speak and will tell that they will call you once they come. Some names are prachi, rakesh, sharma rahul sinha... So on...
As a proof i am having almost all the call recordings & bills.
So pls suggest me what to do now...

On 12.12.2017 order no.#[protected] for curren analogue black dial men watches by sports for rs.599/- was placed online with offer of free confirmed gift of rs.74, 599/- which was samsung led 59"tv. After making the necessary payment through pay u money for rs.599/- and confirmation sent about receipt of payment, i received the delivery of the order curren analogue black dial men watches by sports which was received defective and the free gift was not attached.

I was informed after 4 days to make payment of rs.6499/- which included gst charges to enable receipt of samsung led 59" tv.

I now request that the amount of rs.599/- be refunded for the defective product order curren analogue black dial men watches by sports.

Awaiting a response from you

Mr. Devesh kumar [protected] call me and he told me that if you buy a product than you will sourly get a gift and gift in iphone 7, apple leptop, led, and a bmw car. I have choose a iphone earphone and pay to 675 rupee. And after five day call to mr. Vijay kumar malhotra [protected] and told me that you congrats mohan you are lucky man and you are choose a one gift first iphone 7 and second laptop i choose a laptop and told me that you will pay 9% gst and 9% gst company pay and if will you get your gift you told me that i have received my gift than i will send you return pay 9% gst otherwise we shall send a gift equal your gift. I say ok but today i am not pay i shall pay than after i received my order but he force me that than if you not pay 9% gst so you loose your gift i say it's ok but than i am not doing pay.
After thirteen day received my order and this order in mine product but address is third person but this address in mine product i will call a dtdc courier and say sir your product have gone in west banal if you don't mine please open this and in sourly in your product than after i open it and this product is packing very cheap and earphone is very cheap and local earphone and right side view not working
Than i will call to deal.com and this side reply to me that sir we shall a send a next product and please you kept a product
But deal.com side not any response i have do more call but they are not attending to my call
So all people i have humble request that don't purchase any product this company and don't come to in seduction than they say that this is site of honourable prime minister site but again told you that please don't come to in seduction
This is a fraud company and you check all review and i have sent more mail but the company site not come to us any reply/ response.
Thanks
Mr. Moha singh

Name of the customer: mohamed yacob
Order #[protected] dated nov-21-2017
Product purchased: fossil watch

Sequence of events:

1. On nov-21-2017 i received a call from a telephone bearing #[protected] and i was informed that if i purchased a product from the catalogue i would be entitled for a free gift which would either be a dell laptop or a samsung 50' television or an iphone 7. When i inquired if the free gift would be give post a lucky draw, i was informed that it was a confirmed gift. I then went through the catalogue and ordered a fossil watch costing inr 650/- under order #[protected].

2. The product was promptly delivered to my residence the next day. However the free gift that was promised did not arrive and therefore i called the aforesaid telephone number and was informed that i had won a samsung 50' tv and i was requested to pay inr 6, 799/- in order to activate my file. I was also informed that this payment will be reversed as soon as i receive the tv

3. On nov-25-2017 the company sent me a jd payment link from future choice enterprises for inr 6, 799/- and i made the requested payment promptly. When i did not here from them for more that 10 days after the said payment, i once again called the company on dec-5-2017 to check on the status of dispatch of the tv.

4. After many tries when i got through to the rep and inquired about the gift, i was told that the tv was yet to be dispatched as i had not picked the courier through which i wished to receive the consignment. I then picked blue dart courier and was informed that i would require to pay inr 7000 as courier charges and inr 3000 as insurance charges. Again the company sent me a jd payment link on dec-5-2017 from future choice enterprises for inr 10, 000/- and i made the requested payment promptly.

5. Inspite of all these payments i did not receive my gift and therefore i once again called the company and was informed that the tv was dispatched. When i requested them to provide me the tracking details the employees tried their level best to avoid this. Therefore i had to make multiple calls between dec-5-2017 to dec-11-2017 and pester them for the tracking details. At last they gave me the alleged blue dart tracking number [protected]. However when i checked the blue dart website i found that no consignment was booked under the said tracking number. I once again called the company and after trying to dodge, they informed me that the consignment sent was damaged and therefore instead of the tv i would be paid inr 75, 499 along with the amount of inr 16, 799 paid by me along withe insurance claim amount of inr 75, 000.

6. When i did not get the money for more that 15 days i once again reached out to the company and was informed that i would have to send my bank details viz account number, ifsc code along with id proof document and a passport size photograph in order for them to process my claim. I was requested to send these details to [protected]@digitalindiadeal.com and accordingly i sent the same.

7.in-spite of making a false promise, and collecting huge amount of money from me the company has not chosen to fulfill its promise. They have not even had the courtesy to promptly refund the amount of inr 16, 799 collected from me by misrepresentation and fraud.

8. As promised the company requires to make the following amounts

Inr 754299 (Cost of the samsung 50' tv)
Inr 16, 799 (Collected from me on nov-25-2017 and dec-5-2017)
Inr 75, 000 (Insurance collected on account of the alleged damage to the tv)

Hope you will take this complaint on record and help me resolve the situation and oblige

Old me that i am winner of prize laptop.
Than asked me to deposit 6524/- as gst.
Than asked me to deposit 12000/- as courier & insurance charge of fedex.
Also said this 18524 i paid will be revert as product by company.
Than suddenly the products are damaged at courier service as they said.
So they said i am now given prize as a money in bank account of 114000. Which come in 3 installments of 38000.
For that i need to pay 18478/- as a security deposit.
So total till today i paid 35978/-
Neither i got any installment of 38000 nor i get any product for that 17500 & even not of security amount of 18478/-.

They are totally cheaters.
I am going to consumer court for this.
I have all transaction details & telephonic recordings..