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Dream11 Fantasy Complaints & Reviews

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Updated: Apr 19, 2025
Complaints 2772
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Dream11 Fantasy reviews & complaints page 30

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R
rohit sumbrui
Mar 13, 2021
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I tried joining a contest in Melbourne FC vs Adelaide FC in A league scheduled at 1.40 pm on 13/02/2021. I created 4 teams and tried joining 35 rs contest. The message popped out there is some issue on the app. So I thought that I haven’t joined the contest yet. So I repeated the process again. Now the balance got deducted twice I.e 35*4 teams = Rs.140 and again Ra.140 for the same contest. Now the contest is even not showing up. I tweeted the issue with tagging dream11 official tweet handler... but these people don’t respond at all
Aug 13, 2021
Complaint marked as Resolved 
Dream11 Fantasy customer support has been notified about the posted complaint.
Verified Support
Mar 17, 2021
Dream11 Fantasy Customer Care's response
Hey, we don't want our users to feel this way. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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    Pintu786
    Mar 13, 2021
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    Hi

    It happened multiple times now, that the app provides wrong info regarding line up for the cricket match,

    Sometimes they show line up just 30 seconds prior to dead line and the we are unable to change the 11 teams entered in a contest in the given time, and as a result we lose our money

    Recently I tried to join the contest, and I was unable to do so,
    I tried three times and got the same result, but money has been deducted from my account every time Tried,

    Moreover, there is no customer care available, in their chat with us option we can't chat direft with representatives our call them
    They only have pre defined general questions available to ask for

    In total dream 11 app is seems like fraud sometimes
    Its not managed properly, customers are over looked, its just exist for customers money
    Is the issues are persistent

    Please look into it, to solve the issues faced by the people like me

    Have a great day, thank you !!
    Aug 13, 2021
    Complaint marked as Resolved 
    Dream11 Fantasy customer support has been notified about the posted complaint.
    Verified Support
    Mar 17, 2021
    Dream11 Fantasy Customer Care's response
    Hey, we don't want our users to feel this way. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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      D
      Dextrous Mir
      Mar 13, 2021
      Resolved
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      Resolved

      Dear sir.
      I joined a contest for india vs england second t20. The joining amount was deducted from my balance but the contest is not showing up. I can share transaction details as well.
      Thank you
      Aug 7, 2021
      Complaint marked as Resolved 
      Dream11 Fantasy customer support has been notified about the posted complaint.
      Same here there is no any related topic in dream11 help center
      Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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        R
        Rohitvasuniya
        Mar 13, 2021
        Resolved
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        Resolved

        Money deducted frome my balance sanction but contest joining fail
        Transaction id is- JL2021031306142746372666
        No any related topic in dream 11 help centre
        Mar 14, 2021
        Complaint marked as Resolved 
        Amount refunded thank you
        Dream11 Fantasy customer support has been notified about the posted complaint.
        Mar 13, 2021
        Updated by Rohitvasuniya
        No refund till now and
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          P
          Prabhakar Ranjan
          from Gurgaon, Haryana
          Mar 13, 2021
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          Resolved

          I have joined a contest with my 10 teams which cost me 350 rupees. Some error occurred and my money got deducted without joining the contest.

          There is no any option regarding transaction failures related issues in list of options while submitting request on their help portal.
          Mar 15, 2021
          Complaint marked as Resolved 
          Dream11 Fantasy customer support has been notified about the posted complaint.
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            R
            rohit#321
            Mar 13, 2021
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            Website: www.dream11.com

            I have joined a contest as on 13.03.21 of IN-L VS SA-L .First i have jointed with 1 team and i was in contest but after some time i again joined with 10 team in same contest and money got deducted from my wallet but my reaming 10 team is not showing in contest, plz tell me weather i m in the contest or i will get my remaing 10 team entry fees back ..contest was of 3 cr and entry fees was of 35 rs...

            regards
            rohit
            email- www.rohitsingh.[protected]@gmail.com
            ph- [protected]
            Mar 13, 2021
            Complaint marked as Resolved 
            Money got refunded in my wallet ...thank you
            Dream11 Fantasy customer support has been notified about the posted complaint.
            I joined a contest ind vs ingland on 18/03/2021 creat team and pay the payment account dibit rupees but contest is not joined
            Sir help my mony return in my account
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              T
              Tungi Roy
              Mar 13, 2021
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              Address: Mumbai

              I have joined a contest today (india vs eng 14th march) fortunately balance deduct from dream 11 account but contest not join
              Please resolved the issue
              Aug 7, 2021
              Complaint marked as Resolved 
              Dream11 Fantasy customer support has been notified about the posted complaint.
              Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
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                A
                Mar 13, 2021
                Resolved
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                Resolved

                My username is Ultimate16 in Dream11 fantasy app, I have created team and joining contest in 2nd T-20 (India vs. England) match on 13 March [protected]@ 12:41:00 pm, An amount of Rs. 105 is deducted but my teams have not entered in the leaderboard/contest. I have received Neither Email nor Confirmation about the contest joined.
                It is also not showing anywhere in the app. I want my money back. Dream11 has not any complaint number or email I’d for customer.

                Please do the needful.
                Aug 13, 2021
                Complaint marked as Resolved 
                Dream11 Fantasy customer support has been notified about the posted complaint.
                Mar 13, 2021
                Updated by [email protected]
                I have joined 1 more team after that in the same contest, it is showing on the leaderboard but previous 3 teams have not showed here about which I have complained and money was deducted

                Verified Support
                Mar 17, 2021
                Dream11 Fantasy Customer Care's response
                Hey, as of now, we don't have a calling feature but don't worry, we will surely get your query addressed via email. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that our team can connect with you via email and assist further.
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                  A
                  AOmdiXI
                  Mar 13, 2021
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                  Resolved

                  I have tried for joining India L vs SA L, 35 Rs contest of Road safety series on 13th March 2021. I have tried it for 2 teams but twice 70 Rs of amount-deducted with total 140 Rs deducted but contest not joined with team no 3 and 4 .
                  Please refund my amount .

                  My phone number registered with Dream 11 is [protected].
                  Thanks and Regards
                  Aug 7, 2021
                  Complaint marked as Resolved 
                  Dream11 Fantasy customer support has been notified about the posted complaint.
                  I am also
                  Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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                    Z
                    Zealous
                    Mar 13, 2021
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                    I joined india vs England T20 matches first with 5 teams then with three teams then with one team but when i joined with three teams money deducted 147rs but those three teams are not in joining leaderboard kindly look into the matter
                    Aug 7, 2021
                    Complaint marked as Resolved 
                    Dream11 Fantasy customer support has been notified about the posted complaint.
                    Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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                      S
                      Sanashipra
                      Mar 13, 2021
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                      Resolved

                      Address: Jaipur

                      Hello,
                      My contact. N.is [protected]
                      Yesterday night after matches, my winning amount was rs 1800 around, now its not showing, please verify
                      Aug 24, 2021
                      Complaint marked as Resolved 
                      Dream11 Fantasy customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 17, 2021
                      Dream11 Fantasy Customer Care's response
                      Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
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                        R
                        Rohitvasuniya
                        Mar 13, 2021
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                        Resolved

                        Today I tried to join a contest of 49 rupees with 8 teams when click to join button massage appeared that something went wrong and money deducted frome my balance sanction and contest not joined
                        My transaction id is
                        JL2021031306142746372666
                        Team name- ROHIT VASUNIYA
                        Mar 14, 2021
                        Complaint marked as Resolved 
                        Email received frome dream 11 and amount refunded thank you
                        Dream11 Fantasy customer support has been notified about the posted complaint.
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                          L
                          lalitkhomane
                          Mar 13, 2021
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                          Resolved

                          Address: pune

                          Today morning at 7 a.m.i was trying to join a contest of india legends vs. S.A.legends...my amount of 120 rs.got deducted but game not joined...plz.refund the same...LalitKhomane .[protected]
                          Aug 7, 2021
                          Complaint marked as Resolved 
                          Dream11 Fantasy customer support has been notified about the posted complaint.
                          Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
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                            R
                            RankOner
                            Mar 13, 2021
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                            Website: Dream11 fantasy

                            Hi There,

                            Today I created 10 teams for IN-L vs SA-L but due to server error that said "something went wrong" (I tried joining 3 times) however joining contest was not successful while an amount of 3×350 was deducted nor I received an email of joining successful nor joining failure. Now I have no enough money to join for the contest which will start at 7pm today. Now I can afforded only for 1 contest.

                            Therefore, please look into the matter and refund the amount as soon as possible so that I may join the contest before contest is full.

                            Thanks and regards,
                            Dream11 user (RankOner)
                            Dream11 Fantasy customer support has been notified about the posted complaint.
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                              R
                              Rizcon445587
                              Mar 13, 2021
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                              Resolved

                              Deducted my money and my teams are not shown in leaderboard of Ind vs Eng T20. Due to dream 11’s error I think I was entered wrong teams to wrong contests . So kindly refund my money.
                              Aug 7, 2021
                              Complaint marked as Resolved 
                              Dream11 Fantasy customer support has been notified about the posted complaint.
                              Hey, we would like to get this checked for you. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that our team can connect with you via email and assist further.
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                                R
                                RankOner
                                Mar 13, 2021
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                                Hi There,

                                Today I created 10 teams for IN-L vs SA-L but due to server error that said "something went wrong" (I tried joining 3 times) however joining contest was not successful while an amount of 3×50 was deducted. Now I have no enough money to join for the contest which will start at 7pm today. Now I can afforded only for 1 contest.

                                Therefore, please look into the matter and refund the amount as soon as possible so that I may join the contest before contest is full.

                                Thanks and regards,
                                Dream11 user (RankOner)
                                Aug 13, 2021
                                Complaint marked as Resolved 
                                Dream11 Fantasy customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 17, 2021
                                Dream11 Fantasy Customer Care's response
                                Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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                                  R
                                  Rafikul Mallick
                                  Mar 13, 2021
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                                  Resolved

                                  Address: Mumbai
                                  Website: Uc browser

                                  I have created the contest but due to server issue could not join the contest my 50 rupees amount deducted and not refund it.
                                  Aug 7, 2021
                                  Complaint marked as Resolved 
                                  Dream11 Fantasy customer support has been notified about the posted complaint.
                                  Hey, we would like to get this checked for you. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that our team can connect with you via email and assist further.
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                                    J
                                    Jayanth V Gowda
                                    Mar 13, 2021
                                    Resolved
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                                    Resolved

                                    Hi things going wrong again and again joined 35 rs contest with11teams worth 385rs in total first it shows i have been joined and 385rs is deducted from my account and now it says no contest joined, and u deduct money from accounts, also I tried joining again so tried joining for 25rs contest with 9 teams worth 225rs pls
                                    It shows i have been joined and 225rs is deducted from my account and now it says no contest joined. please confirm what's going wrong and when will i get my money back in to my account, am i in to the contest it shows joined in my contest joined but in the main page it's showing no contest joined pls fix problems.
                                    Same problem in the same contest india legends vs south Africa legends
                                    My dream11 id is J destroyer. [protected]@gmail.com
                                    Aug 13, 2021
                                    Complaint marked as Resolved 
                                    Dream11 Fantasy customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 17, 2021
                                    Dream11 Fantasy Customer Care's response
                                    Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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                                      V
                                      Vishal Roy Manhas
                                      Mar 13, 2021
                                      Resolved
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                                      Resolved

                                      My amount 140 is deducted and contest is not joined between India legends Vs sa legends please refund my amount in today' s.match
                                      Aug 7, 2021
                                      Complaint marked as Resolved 
                                      Dream11 Fantasy customer support has been notified about the posted complaint.
                                      Mar 13, 2021
                                      Updated by Vishal Roy Manhas
                                      Watch no contest is joined and 140.amount is deducted by no.means.and my amount is not refunded yet

                                      Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
                                      Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
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                                        R
                                        Ramesh1318
                                        Mar 13, 2021
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                                        Resolved

                                        My money has been deducted for the match kerela lion vs Tusker, Kerela Kodak T20 on 13.03.2021.But not showing joining contest. Please solve the issue as soon as possible.
                                        Aug 7, 2021
                                        Complaint marked as Resolved 
                                        Dream11 Fantasy customer support has been notified about the posted complaint.
                                        Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
                                        Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
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