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Updated: Apr 19, 2025
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Dream11 Fantasy reviews & complaints page 31

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J
Joe Rante
Mar 13, 2021
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Address: Tripura, Agartala

My money has been deducted for the match kerela lion vs Tusker, Kerela Kodak T20 on 13.03.2021.But not showing joining contest.
Aug 7, 2021
Complaint marked as Resolved 
Dream11 Fantasy customer support has been notified about the posted complaint.
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Hey, we would like to get this checked for you. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that our team can connect with you via email and assist further.
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Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
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    V
    Vishnu Keecheril
    Mar 13, 2021
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    I joined a contest with 11 teams and dream 11 deducted the contest amount and not showing that am joined.Again i joined .again the money deducted.now all the money lost
    Aug 7, 2021
    Complaint marked as Resolved 
    Dream11 Fantasy customer support has been notified about the posted complaint.
    Mar 13, 2021
    Updated by Vishnu Keecheril     For same contest .dream 11 deducted my money twice for 11 teams and only one team is joined in the contest

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    Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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    Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
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      R
      Rejimonkk
      Mar 13, 2021
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      I joint ind vs eng mach in dream 11. Drem 11 deducted money from my dream 11 vallet but not showing in joining contest. I tried to contact them but there is not showing any costomer support number or mail id.
      Dream11 Fantasy customer support has been notified about the posted complaint.
      View replies
      Hey, as of now, we don't have a calling feature but don't worry, we will surely get your query addressed via email. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that our team can connect with you via email and assist further.
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      Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
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        N
        Netai Maity
        Mar 13, 2021
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        Address: Vill-gathra, p. O-kharui, Gathra primary school

        Money debited from my dream 11 wallet but contest not joined.. please refund my money
        Dream11 Fantasy customer support has been notified about the posted complaint.
        Mar 13, 2021
        Updated by Netai Maity         money debited from my dream 11 wallet but contest not joined.. please refund my money

        View replies
        Hey, we would like to get this checked for you. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that our team can connect with you via email and assist further.
        Reply
        Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
        Reply
        Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
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          C
          Chetan Sapkal
          Mar 10, 2021
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          Editing team in live match

          Date- 10/03/2021
          Match - Bangladesh Legend's vs Sri Lanka Legend's
          Player - Tilakratne Dilshan
          When match starts 98.39% people selected him and 71.33% made him captain
          After 7th over when he got out suddenly the captaincy % changed at 64.62% and they say we do not update or edit teams after deadline....
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          ड्रामे बाज
          from Ludhiana, Punjab
          Mar 7, 2021
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          Hi yesterday WI - L vs SL - L match there was not announced wicket keeper in that match and there is team announced also too late today juct few seconds before the deadline so today's match I have four players which is not in playing 11, there was not enough time to change
          Maybe I lost my money today?
          Dream11 Fantasy customer support has been notified about the posted complaint.
          View replies
          Hey, while indicating a player's inclusion in the starting lineup, the information given by Dream11 is based on data received from our reliable sources. So we update the lineup as soon as we get the data from our sources.
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            P
            prabhat Raja
            from Ambala, Haryana
            Mar 3, 2021
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            I created a team in dream 11for grand league .Then I download all the teams who was joined that same league then after the match over I checked the winner name with the downloaded pdf then his name not present in the pdf file they hack the system and make thier own team .
            Dream11 Fantasy customer support has been notified about the posted complaint.
            View replies
            Hey, our Customer Success team would be the ideal one to address your query. Hence, we suggest you visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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              P
              prabhat Raja
              from Ambala, Haryana
              Mar 3, 2021
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              I created I team in dream 11for grand league then I download all the teams who was joined that same league then after the match over I checked the winner name with the downloaded pdf then his name not present in the pdf file they hack the system and make thier own team
              Dream11 Fantasy customer support has been notified about the posted complaint.
              View replies
              Hey, we don't want our users to feel this way. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
              Reply
              Hey, we don't want our users to feel this way. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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                A
                AmitPatil2378
                Mar 2, 2021
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                I invited my friend on dream11 & then i played with my account but because he was not able to find his pan card i couldn't attack his bank account & not they suspended his account & also deduct 350 rs from my account with which account i invited him.
                Dream11 Fantasy customer support has been notified about the posted complaint.
                Mar 02, 2021
                Updated by AmitPatil2378                 They also suspended my friends account which has balamce of 500 rupees. I couldnt log in so i have no screenshot
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                Hey, we'd like to get your query addressed. Kindly write to us from d11.co.in/LoginIssue. We'll be happy to assist you.
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                  A
                  asadsahik
                  from Bengaluru, Karnataka
                  Mar 1, 2021
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                  Sir, there is a person on telegram name Mahi he told me that pay me 2.5k you will in dream11 and later on he told me to sent 7.5k more you will come to the first rank then I asked him what about 2.k he told this only for mini GL and SL if you wanna come the first rank you have to pay 10 k so I did the same and he told if you want then I will refund you 100% so this guy did not do that I have all his call recording and chats
                  please please take action aginst him
                  Dream11 Fantasy customer support has been notified about the posted complaint.
                  View replies
                  Hey, we advise you not to fall for such claims, misleading messages/call. Use your own understanding of the game & skills to create your teams. If you come across such instances, report them on our HelpCenter by visiting d11.co.in/HelpCenter.
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                    B
                    bharatu
                    from Ghumarwin, Himachal Pradesh
                    Mar 1, 2021
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                    Address: village-sumaliyai,post-rama, tehsil-fatehgarhdistrict-jaisalmer state-rajasthan.india

                    Sir
                    I am bharat dan i made my team on 13 feb 2021 and paid rupees 15. But when I participated in the game than the number of participatend became over. Then I got message from dream11 that 15 rupees will be deposited in my account but it has not deposited yet now.so I request you to deposit my 15 rupees in my account. i enclosed the receipt of that transaction for clarification. you can call me for more information on given below number.
                    NAME=BHARATDAN
                    MOBILE NO.=[protected]
                    Please reply early
                    Aug 9, 2021
                    Complaint marked as Resolved 
                    Dream11 Fantasy customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 02, 2021
                    Dream11 Fantasy Customer Care's response                     Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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                      K
                      Kevin Kesavan
                      Mar 1, 2021
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                      I have withdrawn 6000 rs today 4.50 am withdraw successfully but amount not credit my bank account
                      Dream11 Fantasy customer support has been notified about the posted complaint.
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                      Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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                        P
                        Prakash Knojia
                        Feb 28, 2021
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                        Address: Mumbai

                        27feb..2021 T.T redforce vs Guyana jaguars. Point not showing... Refund my money email..._ [protected]@gmail.com
                        Dream11 Fantasy customer support has been notified about the posted complaint.
                        View replies
                        Hey, there was a delay in updating the points. However, we were back, and points were updated correctly. To view the scorecard click here: dream11.com/cricket/fantasy-scorecard/1725/25993
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                          B
                          Balaji Chafekanade
                          Feb 26, 2021
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                          In psl todyas 1st match, i notice the selection percentage of captain and vc. I took a screenshot of it also
                          Dream11 Fantasy customer support has been notified about the posted complaint.
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                          We wish to inform you that the percentage fluctuates as the system is continuously calculating the percentage of selected players. The player selection percentage of the entire match is re-calculated after the PDF is generated.
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                            J
                            Jigarrr
                            Feb 23, 2021
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                            Hi team

                            Withdrawal money not credited in my bank account .

                            Withdrawal amount : Rs. 470

                            Attached screenshot.
                            Dream11 Fantasy customer support has been notified about the posted complaint.
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                            Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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                              S
                              Sandeep Rallapalli
                              Feb 22, 2021
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                              Website: Dream11.com

                              Hello
                              I am sharing screenshots of Grand league between New Zealand and Australia today. Dream11 claim they cannot change team after contest starts but I have noticed changes in players selection throughout match. This indicates lack of transparency and fraud.
                              Dream11 Fantasy customer support has been notified about the posted complaint.
                              View replies
                              Hey, we don't want our users to feel this way. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
                              Reply
                              Jabezsingh's reply, Mar 13, 2021
                              Everytime a user complaint about fraud you guys copy and paste same reply... Haha.. creapy dream 11 people. Answer here only why do you write saying complaint on Dream 11 app only..? Explain here only so we all can see what u have to say
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                                V
                                vivekchadha
                                Feb 21, 2021
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                                Resolved

                                Address: Dream11 Mumbai
                                Website: www.dream11.com

                                In One day Match between Auckland Vs Central stags, 21st feb, 4 points was given to ben horne even he wasnt playing, he is no present in any of the scoreboard by any of the cricket sites and sources.. i have attached the screenshot from dream11 scoreboard, cricbuzz, cricinfo, newzeland cricket official, twitter and other sources.

                                This is clear cheating with customers by giving unnecessary points to the player who was not even playing in the match. this is very big cheating with us

                                I am ready to drag it to consumer court, if its not heard back..
                                And for your information, all other fantasy sites like MY11Circle, myteam11 has not given any point to player- ben horne as he wasnt playing

                                This is big blunder, we have lost too much because of this cheating..
                                Aug 12, 2021
                                Complaint marked as Resolved 
                                Dream11 Fantasy customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 23, 2021
                                Dream11 Fantasy Customer Care's response                                 Hey, we don't want our users to feel this way. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
                                View replies
                                I have already raised the ticket but not getting the proper response, now i am ready for consumer court.. this cheating has to be stopped.
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                                  V
                                  Varunmittal234
                                  Feb 21, 2021
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                                  Resolved

                                  In the today match between Auckland vs central stags-21st Feb, the Player Ben Horne was not playing and he was not part of the xi in all the sites, but still he has been given 4 points, this is against the terms and conditions and voilation of fair play policy, it's cheating with us and due to which I have lost all my money, this is fraud activity, mail [protected]@gmail.com
                                  +1 videos
                                  Aug 14, 2021
                                  Complaint marked as Resolved 
                                  Dream11 Fantasy customer support has been notified about the posted complaint.
                                  Feb 21, 2021
                                  Updated by Varunmittal234                                   Resolve the issue Dream 11 is so fraud that he can give points to Ben Horne which is not even playing ...

                                  Verified Support
                                  Feb 23, 2021
                                  Dream11 Fantasy Customer Care's response                                   Hey, the ‘Starting Lineup’ is a feature to assist you in selecting your team and we recommend you to do your own research before creating teams. This will help you avoid selecting players who are not part of the starting lineup for any match.
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                                    S
                                    SANDEEP kumar Kumar
                                    Feb 21, 2021
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                                    Address: Haryana

                                    Allready file pending team change and today 20 Feb 2021 Kar vs que winer fraud declerare and my team profile image change.
                                    Dream11 Fantasy customer support has been notified about the posted complaint.
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                                    Hey, we see that our team has already replied to your email. Request you to respond to us on the same email in case of further queries, so that we can assist you accordingly.
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                                      K
                                      Karthik Katzy
                                      Feb 14, 2021
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                                      After changing IFSC code, I won't a contest worth 3, 000/- .

                                      Withdrawal Rs 200/- and checked, I received the money

                                      Later I with draw Rs 1846/- it was not credited. ( UW2021021319500256278488 )

                                      Again I withdraw Rs 200/-, it was credited.

                                      I have attached the transaction# for the money is not credited.

                                      Kindly check and solve the problem at earliest .
                                      Dream11 Fantasy customer support has been notified about the posted complaint.
                                      View replies
                                      Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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