Submit a Complaint
Claimed

Dream11 Fantasy Complaints & Reviews

dream11.com
2.4
Updated: Apr 19, 2025
Complaints 2772
Resolved
1244
Unresolved
1528
Good! Dream11 Fantasy values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Dream11 Fantasy step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to Dream11 Fantasy

Having problems with Dream11 Fantasy?

File a complaint and get it resolved by Dream11 Fantasy customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Online Games
Dream11 Fantasy

Dream11 Fantasy reviews & complaints page 29

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Rohitvasuniya
Mar 13, 2021
Resolved
Report
Copy
Resolved

Today I lost my 392 rupees in dream 11 when I tried to join a contest it shows something went wrong but money is deducted when I want help frome this topic on dream 11 app there is no any related topics for money deduction or no any customer care or compain number or email
Mar 14, 2021
Complaint marked as Resolved 
Amount refunded thank you
Dream11 Fantasy customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Arpit@Dixit
    Mar 13, 2021
    Resolved
    Report
    Copy
    Resolved

    I joined 35 rs. grand league with my 11 teams in India legend Vs South Africa legend Match. All the 4 times Amount debited but league did not joined. Kindly find the attachments and look at this issue as soon as possible.

    Thanks
    Show quoted text
    It's happened again with me .kindly solve it asap.

    [protected] Forwarded message[protected]
    From: Arpit Or Cricket
    Date: Sat, Mar 13, 2021, 11:46 AM
    Subject: Amount Debited but Could not joined league
    To: Dream11 Help

    Show quoted text

    [protected] Forwarded message[protected]
    From: Arpit Or Cricket
    Date: Sat, Mar 13, 2021, 11:46 AM
    Subject: Amount Debited but Could not joined league
    To: Dream11 Help

    Show quoted text
    Aug 13, 2021
    Complaint marked as Resolved 
    Dream11 Fantasy customer support has been notified about the posted complaint.
    Verified Support
    Mar 17, 2021
    Dream11 Fantasy Customer Care's response     Hey, we would like to get this checked for you. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that our team can connect with you via email and assist further.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Anirudha2001Desai
      Mar 13, 2021
      Resolved
      Report
      Copy
      Resolved

      Contest joining issue

      I have joined the contest in road safety t20 World Series match against IN-L vs SA-L of rupees 35 and 25 of 4 teams and I have lost 240 rupees on first time and again I tried to join 35 rupees contest and again I lost 140 rupees and I am not enrolled into the contest so please do refund my money or enrol me to the contest...
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy
      K
      Kumar kulenavar
      Mar 13, 2021
      Resolved
      Report
      Copy
      Resolved

      I was joining rs49 contest for ind vs eng 2nd t20... I was adding my 5 teams... 5 * 49 = 245...total rs 245rs deducted from my account but no contest joined...

      I want my money back soon... Because i have join other contests...
      Aug 6, 2021
      Complaint marked as Resolved 
      Dream11 Fantasy customer support has been notified about the posted complaint.
      View replies
      Hey, we would like to get this checked for you. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that our team can connect with you via email and assist further.
      Reply
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        I
        Ishwar lamani
        Mar 13, 2021
        Resolved
        Report
        Copy
        Resolved

        Hello sir my name ishwar lamani my dream 11 winning amount is debited automatically without joining any contest, please help sir
        Aug 13, 2021
        Complaint marked as Resolved 
        Dream11 Fantasy customer support has been notified about the posted complaint.
        Verified Support
        Mar 17, 2021
        Dream11 Fantasy Customer Care's response         Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Sumit Munje
          Mar 13, 2021
          Resolved
          Report
          Copy
          Resolved

          Address: Mumbai

          I have paid amount but can't join contest
          Aug 6, 2021
          Complaint marked as Resolved 
          Dream11 Fantasy customer support has been notified about the posted complaint.
          View replies
          Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
          Reply
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Anil5546380
            Mar 13, 2021
            Resolved
            Report
            Copy
            Resolved

            I have tried to join a contest on Dream 11 in Road Series T20 World Series between India Legends vs South Africa Legends on 13 March 2021 of entry fee Rs 35 with 3 teams of amount Rs 105. Amount has been deducted but can't get enroll in the said contest with my 3 teams .Then again try to join the same contest with same amount and same teams Now want my amount to be refunded in my account .
            Aug 30, 2021
            Complaint marked as Resolved 
            Dream11 Fantasy customer support has been notified about the posted complaint.
            Verified Support
            Mar 17, 2021
            Dream11 Fantasy Customer Care's response             Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              J
              Jabezsingh
              Mar 13, 2021
              Resolved
              Report
              Copy
              Resolved

              Address: Mumbai. Dream 11 Fantasy cricket

              I joined world road safety series match for today bw India Legends vs SA Legends, today 7 PM . Money deducted RS. 105 (35*3) but contest not joined .
              There should be an automated system to reverse the money just like Bank has got. If money deducted from a Bank, the system automatically return the money.
              Jabez Singh
              Mar 13, 2021
              Complaint marked as Resolved 
              Dream 11 just refunded my deducted amount. Thanks
              Dream11 Fantasy customer support has been notified about the posted complaint.
              Mar 13, 2021
              Updated by Jabezsingh               I added wrong screenshots. I am adding correct screenshots to show money deducted..

              Mar 13, 2021
              Updated by Jabezsingh               I wrote to Dream 11 and my complaint number is 2822780.. but there is no option to check the status of my complaint. I don't know if anyone seen my complaint or not. Why is the customer service thing so badly handled in Dream 11 ?

              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                AshokSah90064
                Mar 13, 2021
                Resolved
                Report
                Copy
                Resolved

                I'm very disappointed by dream 11 app service. Today morning I trying to join India Vs England contest (45*5=295) money deducted but contest didn't joined. Again afternoon India Vs England (49*3=147) money deducted but contest didn't joined.plz help me I'm so depressed due to this issue.
                Aug 6, 2021
                Complaint marked as Resolved 
                Dream11 Fantasy customer support has been notified about the posted complaint.
                Mar 13, 2021
                Updated by AshokSah90064                 I'm very disappointed by dream 11 app service. Today morning I trying to join India Vs England contest (49*5=295) money deducted but contest didn't joined. Again afternoon India Vs England (49*3=147) money deducted but contest didn't joined

                View replies
                Thank you so much team dream 11, my money refunded.
                Reply
                Hey, we don't want our users to feel this way. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
                Reply
                Helpful
                Found this helpful?
                2 Comments
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Sumit Munje
                  Mar 13, 2021
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Parbhani

                  I have paid transaction I'd given in photo but can't join any contest
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  Dream11 Fantasy customer support has been notified about the posted complaint.
                  View replies
                  Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
                  Reply
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Samirdas0
                    Mar 13, 2021
                    Resolved
                    Report
                    Copy
                    Resolved

                    I have tried for joining India L vs SA L, 35 Rs contest of Road safety series on 13th March 2021. I have tried 2 times with my 5 teams but twice 175 x2 Rs of amount-deducted with total 350 Rs deducted but contest not joined with team no 2, 3, 4, 5, 6.
                    Please refund my amount .

                    Dream11
                    User name - Samirdas0
                    Mar 13, 2021
                    Complaint marked as Resolved 
                    Thanks Dream11 for returning my money 😍😍
                    Dream11 Fantasy customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      7
                      78999
                      Mar 13, 2021
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Karnataka Hubli

                      Today afternoon 1 clock India vs England
                      49×11=539
                      29×5=145 rupees deducted but not joined team please ammount refund and solve the problem please please please please please please...
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      Dream11 Fantasy customer support has been notified about the posted complaint.
                      View replies
                      Resolve hua ya nahi ..??
                      Reply
                      Rohitvasuniya's reply, Mar 13, 2021
                      Mere sath bhi hua koi refund nhi aaya ab tak
                      Jabezsingh's reply, Mar 13, 2021
                      I did check complaint from HELPDESK in the Dream 11 App. But there is no way to see my own complaint status.. did anyone complaint through Dream11 App. ? Is there any reply from them??
                      Ha mere sath bhi Hua kya karna refund aya ki mag jarna
                      Reply
                      Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
                      Reply
                      Helpful
                      Found this helpful?
                      3 Comments
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        G
                        gopi . yenugula
                        Mar 13, 2021
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: [email protected]
                        Website: Dream 11

                        Transaction ID JL2021031308532614345575
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        Dream11 Fantasy customer support has been notified about the posted complaint.
                        View replies
                        Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
                        Reply
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Shah Amir
                          Mar 13, 2021
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Mumbai India

                          I have tried to join a contest on Dream 11 in Road Series T20 World Series between India Legends vs South Africa Legends on 13 March 2021 of entry fee Rs 35 with 2 teams of amount Rs 70. Amount has been deducted but can't get enroll in the said contest with my 2 teams .Then again try to join the same contest with same amount and same teams but both the time amount Rs 140(Rs 70 per time) has been deducted without getting enroll in the contest. Now want my amount to be refunded in my account .
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          Dream11 Fantasy customer support has been notified about the posted complaint.
                          View replies
                          Same here and no any related topic in dream11 help center what can we do now
                          Reply
                          Same my amount also deducted without joining the contest
                          Reply
                          Hey, we would like to get this checked for you. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that our team can connect with you via email and assist further.
                          Reply
                          Helpful
                          Found this helpful?
                          3 Comments
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            J
                            Jabezsingh
                            Mar 13, 2021
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Dream 11 fantasy cricket

                            I am Jabez Singh. I joined 3 teams of RS. 35 each, total of RS. 105 in India Legends Vs South Africa Legends match but teams not joined, however, money deducted already. Help before match starts today at 7 pm
                            Mar 13, 2021
                            Complaint marked as Resolved 
                            Dream 11 refunded today only .. resolved
                            Dream11 Fantasy customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              I
                              Indranil Nandi
                              from Chennai, Tamil Nadu
                              Mar 13, 2021
                              Resolved
                              Report
                              Copy
                              Resolved

                              Today morning I joined ATMB vs MCFC ISL final 5 lakhs contest with 9 teams amount of Rs225 got deducted from my account and contest not joined. Again I deposited Rs 200 and tried to join the same contest with 7 teams amount of Rs 175 got deducted and contest no joined.
                              Kindly refund me Rs 400(225+175) asap into my account.

                              Both the Complaint already registered with dream 11 ticket#2816726 and ticket#2820762 but still not received the money.Attached pls find the screenshot of transaction ids
                              Aug 28, 2021
                              Complaint marked as Resolved 
                              Dream11 Fantasy customer support has been notified about the posted complaint.
                              Mar 13, 2021
                              Updated by Indranil Nandi                               My complaint is not resolved why it is marked as resolved. I have not got the money back into my account
                              Verified Support
                              Mar 17, 2021
                              Dream11 Fantasy Customer Care's response                               Hey, we have already responded with details on your registered email ID. Kindly check and in case of any further queries do write back on the same email for us to assist you.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                T
                                Tgwtsd
                                Mar 13, 2021
                                Resolved
                                Report
                                Copy
                                Resolved

                                Hello Team,
                                Today while I was adding teams to Mega Contest (entry fee 49 rs.)of tomorrow Ind-Eng T20 match and I was getting error several times.I could able to submit my 7 Teams with entry fee rs.49, however more than 900 rs or contest fee for 19 teams has been deducted. Looks like it's a bug in your app.
                                Requesting you to deposit back my extra money deducted .
                                Dream 11 login id - tgw3033
                                Email. [protected]@3ds.com
                                Aug 8, 2021
                                Complaint marked as Resolved 
                                Dream11 Fantasy customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 17, 2021
                                Dream11 Fantasy Customer Care's response                                 Hey, we would like to get this checked for you. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that our team can connect with you via email and assist further.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  Prmdform
                                  Mar 13, 2021
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Bhilai

                                  Dear sir
                                  My money has deducted from my account for RCA Tig Vs RCA Roy cricket match
                                  That in which money
                                  Deducted from my account but still not showing money
                                  Plz resend money in account
                                  Contact [protected]
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  Dream11 Fantasy customer support has been notified about the posted complaint.
                                  View replies
                                  Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
                                  Reply
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    Praveenvernekar
                                    Mar 13, 2021
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Karnatak hubli

                                    Ihave tried for joining India vs England 49×2=98 deducted but contest not joined
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    Dream11 Fantasy customer support has been notified about the posted complaint.
                                    View replies
                                    Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
                                    Reply
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      I
                                      Igh
                                      Mar 13, 2021
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      I have created the Contest
                                      but due to server issue could not join the contest
                                      my 105 amount deducted and not refund yet.
                                      Aug 6, 2021
                                      Complaint marked as Resolved 
                                      Dream11 Fantasy customer support has been notified about the posted complaint.
                                      View replies
                                      Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
                                      Reply
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit

                                        Related businesses

                                        Parimatch India
                                        4.1
                                        (1809)
                                        ClassicRummy.com
                                        1.6
                                        (36)
                                        RummyCircle.com
                                        3.3
                                        (2515)