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Updated: Apr 19, 2025
Complaints 2771
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Dream11 Fantasy reviews & complaints page 29

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A
Arpit@Dixit
Mar 13, 2021
Resolved
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Resolved

I joined 35 rs. grand league with my 11 teams in India legend Vs South Africa legend Match. All the 4 times Amount debited but league did not joined. Kindly find the attachments and look at this issue as soon as possible.

Thanks
Show quoted text
It's happened again with me .kindly solve it asap.

[protected] Forwarded message[protected]
From: Arpit Or Cricket
Date: Sat, Mar 13, 2021, 11:46 AM
Subject: Amount Debited but Could not joined league
To: Dream11 Help

Show quoted text

[protected] Forwarded message[protected]
From: Arpit Or Cricket
Date: Sat, Mar 13, 2021, 11:46 AM
Subject: Amount Debited but Could not joined league
To: Dream11 Help

Show quoted text
+4 photos
Aug 13, 2021
Complaint marked as Resolved 
Dream11 Fantasy customer support has been notified about the posted complaint.
Verified Support
Mar 17, 2021
Dream11 Fantasy Customer Care's response Hey, we would like to get this checked for you. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that our team can connect with you via email and assist further.
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    A
    Anirudha2001Desai
    Mar 13, 2021
    Resolved
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    Resolved

    Contest joining issue

    I have joined the contest in road safety t20 World Series match against IN-L vs SA-L of rupees 35 and 25 of 4 teams and I have lost 240 rupees on first time and again I tried to join 35 rupees contest and again I lost 140 rupees and I am not enrolled into the contest so please do refund my money or enrol me to the contest...
    +2 photos
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    K
    Kumar kulenavar
    Mar 13, 2021
    Resolved
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    Resolved

    I was joining rs49 contest for ind vs eng 2nd t20... I was adding my 5 teams... 5 * 49 = 245...total rs 245rs deducted from my account but no contest joined...

    I want my money back soon... Because i have join other contests...
    +1 photos
    Aug 6, 2021
    Complaint marked as Resolved 
    Dream11 Fantasy customer support has been notified about the posted complaint.
    View replies
    Hey, we would like to get this checked for you. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that our team can connect with you via email and assist further.
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      I
      Ishwar lamani
      Mar 13, 2021
      Resolved
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      Resolved

      Hello sir my name ishwar lamani my dream 11 winning amount is debited automatically without joining any contest, please help sir
      Aug 13, 2021
      Complaint marked as Resolved 
      Dream11 Fantasy customer support has been notified about the posted complaint.
      Verified Support
      Mar 17, 2021
      Dream11 Fantasy Customer Care's response       Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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        S
        Sumit Munje
        Mar 13, 2021
        Resolved
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        Resolved

        Address: Mumbai

        I have paid amount but can't join contest
        +2 photos
        Aug 6, 2021
        Complaint marked as Resolved 
        Dream11 Fantasy customer support has been notified about the posted complaint.
        View replies
        Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
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          A
          Anil5546380
          Mar 13, 2021
          Resolved
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          Resolved

          I have tried to join a contest on Dream 11 in Road Series T20 World Series between India Legends vs South Africa Legends on 13 March 2021 of entry fee Rs 35 with 3 teams of amount Rs 105. Amount has been deducted but can't get enroll in the said contest with my 3 teams .Then again try to join the same contest with same amount and same teams Now want my amount to be refunded in my account .
          +1 photos
          Aug 30, 2021
          Complaint marked as Resolved 
          Dream11 Fantasy customer support has been notified about the posted complaint.
          Verified Support
          Mar 17, 2021
          Dream11 Fantasy Customer Care's response           Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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            J
            Jabezsingh
            Mar 13, 2021
            Resolved
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            Resolved

            Address: Mumbai. Dream 11 Fantasy cricket

            I joined world road safety series match for today bw India Legends vs SA Legends, today 7 PM . Money deducted RS. 105 (35*3) but contest not joined .
            There should be an automated system to reverse the money just like Bank has got. If money deducted from a Bank, the system automatically return the money.
            Jabez Singh
            +2 photos
            Mar 13, 2021
            Complaint marked as Resolved 
            Dream 11 just refunded my deducted amount. Thanks
            Dream11 Fantasy customer support has been notified about the posted complaint.
            Mar 13, 2021
            Updated by Jabezsingh             I added wrong screenshots. I am adding correct screenshots to show money deducted..

            Mar 13, 2021
            Updated by Jabezsingh             I wrote to Dream 11 and my complaint number is 2822780.. but there is no option to check the status of my complaint. I don't know if anyone seen my complaint or not. Why is the customer service thing so badly handled in Dream 11 ?

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              A
              AshokSah90064
              Mar 13, 2021
              Resolved
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              Resolved

              I'm very disappointed by dream 11 app service. Today morning I trying to join India Vs England contest (45*5=295) money deducted but contest didn't joined. Again afternoon India Vs England (49*3=147) money deducted but contest didn't joined.plz help me I'm so depressed due to this issue.
              +1 photos
              Aug 6, 2021
              Complaint marked as Resolved 
              Dream11 Fantasy customer support has been notified about the posted complaint.
              Mar 13, 2021
              Updated by AshokSah90064               I'm very disappointed by dream 11 app service. Today morning I trying to join India Vs England contest (49*5=295) money deducted but contest didn't joined. Again afternoon India Vs England (49*3=147) money deducted but contest didn't joined

              View replies
              Thank you so much team dream 11, my money refunded.
              Reply
              Hey, we don't want our users to feel this way. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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                S
                Sumit Munje
                Mar 13, 2021
                Resolved
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                Resolved

                Address: Parbhani

                I have paid transaction I'd given in photo but can't join any contest
                +1 photos
                Aug 6, 2021
                Complaint marked as Resolved 
                Dream11 Fantasy customer support has been notified about the posted complaint.
                View replies
                Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
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                  S
                  Samirdas0
                  Mar 13, 2021
                  Resolved
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                  Resolved

                  I have tried for joining India L vs SA L, 35 Rs contest of Road safety series on 13th March 2021. I have tried 2 times with my 5 teams but twice 175 x2 Rs of amount-deducted with total 350 Rs deducted but contest not joined with team no 2, 3, 4, 5, 6.
                  Please refund my amount .

                  Dream11
                  User name - Samirdas0
                  +1 photos
                  Mar 13, 2021
                  Complaint marked as Resolved 
                  Thanks Dream11 for returning my money 😍😍
                  Dream11 Fantasy customer support has been notified about the posted complaint.
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                    7
                    78999
                    Mar 13, 2021
                    Resolved
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                    Resolved

                    Address: Karnataka Hubli

                    Today afternoon 1 clock India vs England
                    49×11=539
                    29×5=145 rupees deducted but not joined team please ammount refund and solve the problem please please please please please please...
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    Dream11 Fantasy customer support has been notified about the posted complaint.
                    View replies
                    Resolve hua ya nahi ..??
                    Reply
                    Rohitvasuniya's reply, Mar 13, 2021
                    Mere sath bhi hua koi refund nhi aaya ab tak
                    Jabezsingh's reply, Mar 13, 2021
                    I did check complaint from HELPDESK in the Dream 11 App. But there is no way to see my own complaint status.. did anyone complaint through Dream11 App. ? Is there any reply from them??
                    Ha mere sath bhi Hua kya karna refund aya ki mag jarna
                    Reply
                    Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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                      G
                      gopi . yenugula
                      Mar 13, 2021
                      Resolved
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                      Resolved

                      Address: [email protected]
                      Website: Dream 11

                      Transaction ID JL2021031308532614345575
                      +1 photos
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      Dream11 Fantasy customer support has been notified about the posted complaint.
                      View replies
                      Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
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                        S
                        Shah Amir
                        Mar 13, 2021
                        Resolved
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                        Resolved

                        Address: Mumbai India

                        I have tried to join a contest on Dream 11 in Road Series T20 World Series between India Legends vs South Africa Legends on 13 March 2021 of entry fee Rs 35 with 2 teams of amount Rs 70. Amount has been deducted but can't get enroll in the said contest with my 2 teams .Then again try to join the same contest with same amount and same teams but both the time amount Rs 140(Rs 70 per time) has been deducted without getting enroll in the contest. Now want my amount to be refunded in my account .
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        Dream11 Fantasy customer support has been notified about the posted complaint.
                        View replies
                        Same here and no any related topic in dream11 help center what can we do now
                        Reply
                        Same my amount also deducted without joining the contest

                        Amount Deducted with getting entry in contest - Comment #3810448 - Image #0
                        Amount Deducted with getting entry in contest - Comment #3810448 - Image #1
                        Amount Deducted with getting entry in contest - Comment #3810448 - Image #2
                        Amount Deducted with getting entry in contest - Comment #3810448 - Image #3
                        Reply
                        Hey, we would like to get this checked for you. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that our team can connect with you via email and assist further.
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                          J
                          Jabezsingh
                          Mar 13, 2021
                          Resolved
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                          Resolved

                          Address: Dream 11 fantasy cricket

                          I am Jabez Singh. I joined 3 teams of RS. 35 each, total of RS. 105 in India Legends Vs South Africa Legends match but teams not joined, however, money deducted already. Help before match starts today at 7 pm
                          +2 photos
                          Mar 13, 2021
                          Complaint marked as Resolved 
                          Dream 11 refunded today only .. resolved
                          Dream11 Fantasy customer support has been notified about the posted complaint.
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                            I
                            Indranil Nandi
                            from Chennai, Tamil Nadu
                            Mar 13, 2021
                            Resolved
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                            Resolved

                            Today morning I joined ATMB vs MCFC ISL final 5 lakhs contest with 9 teams amount of Rs225 got deducted from my account and contest not joined. Again I deposited Rs 200 and tried to join the same contest with 7 teams amount of Rs 175 got deducted and contest no joined.
                            Kindly refund me Rs 400(225+175) asap into my account.

                            Both the Complaint already registered with dream 11 ticket#2816726 and ticket#2820762 but still not received the money.Attached pls find the screenshot of transaction ids
                            +2 photos
                            Aug 28, 2021
                            Complaint marked as Resolved 
                            Dream11 Fantasy customer support has been notified about the posted complaint.
                            Mar 13, 2021
                            Updated by Indranil Nandi                             My complaint is not resolved why it is marked as resolved. I have not got the money back into my account
                            Verified Support
                            Mar 17, 2021
                            Dream11 Fantasy Customer Care's response                             Hey, we have already responded with details on your registered email ID. Kindly check and in case of any further queries do write back on the same email for us to assist you.
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                              T
                              Tgwtsd
                              Mar 13, 2021
                              Resolved
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                              Resolved

                              Hello Team,
                              Today while I was adding teams to Mega Contest (entry fee 49 rs.)of tomorrow Ind-Eng T20 match and I was getting error several times.I could able to submit my 7 Teams with entry fee rs.49, however more than 900 rs or contest fee for 19 teams has been deducted. Looks like it's a bug in your app.
                              Requesting you to deposit back my extra money deducted .
                              Dream 11 login id - tgw3033
                              Email. [protected]@3ds.com
                              +1 photos
                              Aug 8, 2021
                              Complaint marked as Resolved 
                              Dream11 Fantasy customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 17, 2021
                              Dream11 Fantasy Customer Care's response                               Hey, we would like to get this checked for you. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that our team can connect with you via email and assist further.
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                                P
                                Prmdform
                                Mar 13, 2021
                                Resolved
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                                Resolved

                                Address: Bhilai

                                Dear sir
                                My money has deducted from my account for RCA Tig Vs RCA Roy cricket match
                                That in which money
                                Deducted from my account but still not showing money
                                Plz resend money in account
                                Contact [protected]
                                +1 photos
                                Aug 6, 2021
                                Complaint marked as Resolved 
                                Dream11 Fantasy customer support has been notified about the posted complaint.
                                View replies
                                Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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                                  P
                                  Praveenvernekar
                                  Mar 13, 2021
                                  Resolved
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                                  Resolved

                                  Address: Karnatak hubli

                                  Ihave tried for joining India vs England 49×2=98 deducted but contest not joined
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  Dream11 Fantasy customer support has been notified about the posted complaint.
                                  View replies
                                  Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
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                                    I
                                    Igh
                                    Mar 13, 2021
                                    Resolved
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                                    Resolved

                                    I have created the Contest
                                    but due to server issue could not join the contest
                                    my 105 amount deducted and not refund yet.
                                    +1 photos
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    Dream11 Fantasy customer support has been notified about the posted complaint.
                                    View replies
                                    Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
                                    Reply
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                                      R
                                      rohit sumbrui
                                      Mar 13, 2021
                                      Resolved
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                                      Resolved

                                      I tried joining a contest in Melbourne FC vs Adelaide FC in A league scheduled at 1.40 pm on 13/02/2021. I created 4 teams and tried joining 35 rs contest. The message popped out there is some issue on the app. So I thought that I haven’t joined the contest yet. So I repeated the process again. Now the balance got deducted twice I.e 35*4 teams = Rs.140 and again Ra.140 for the same contest. Now the contest is even not showing up. I tweeted the issue with tagging dream11 official tweet handler... but these people don’t respond at all
                                      +1 photos
                                      Aug 13, 2021
                                      Complaint marked as Resolved 
                                      Dream11 Fantasy customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 17, 2021
                                      Dream11 Fantasy Customer Care's response                                       Hey, we don't want our users to feel this way. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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