[Resolved] DTDC Courier & Cargo — Courier not delivered yet even after 10 days

Kasif Kashif

from Etawah, Uttar Pradesh

Address:	Agra, Uttar Pradesh, 282001
Website:	www.dtdc.in

I submitted a product from Agra to Gurgaon on 24 August 2016 to DTDC Courier Service after one day website shows delivered successfully but when I confirm from Snapdeal Customer Care they told me Product isn't reached us. Consignment No. V29986626 and DTDC Customer Care Executives are continuously avoiding me by giving Case No. 03083673, and my Case not resolved yet. DTDC is ignoring me and don't delivering My Consignment to Gurgaon at Snapdeal Store.

Was this information helpful?

No (0)

Yes (0)

Dec 10, 2016

Complaint marked as Resolved

DTDC is worst Courier Service Provider but I have got my Money back from Snapdeal. Thanks!

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Sep 03, 2016

Updated by Kasif Kashif I have already submitted Courier Receipt to SNAPDEAL with Consignment No. V29986626

Sep 03, 2016

Updated by Kasif Kashif SNAPDEAL Return Registered Reference No. 27833668

Sep 04, 2016

Updated by Kasif Kashif Courier is not delivered yet and it doesn't updating tracking movement on website, DTDC is not taking seriously my complaint. I think DTDC never cares about their customers. And I have some doubts that consumer complaints.in notified DTDC about My Complaint. Please give priority to my complaint, I'm requesting you.

Sep 05, 2016

Updated by Kasif Kashif Today 13 Days has been completed submitted my product to DTDC but my Consignment No. V29986626 has not delivered to Snapdeal and there's no any updates on tracking regarding my Consignment. I don't know what the hell DTDC is doing with My Consignment. If DTDC is not interested to deliver my product to destination then I am suggesting them to refund my Product's Price + Courier Charges to me. I will be really very thankful to DTDC for their Most Worst Courier Service in the world. Please do as I say.

Sep 07, 2016

Updated by Kasif Kashif My Complaint is not resolved yet. I am continuously calling to DTDC but their Representatives are avoiding or ignoring me. They're continuously giving me wrong Mobile Numbers to talk and telling me He/She will help you in your case. They're continuously avoiding me, Wasting my Mobile's Balance and making me fool. They're interesting in making fun with me. Even I emailed them more than twenty times on [protected]@dtdc.in but did not received any single reply from DTDC till now.
I'm requesting to https://www.consumercomplaints.in to take a strong step in my this case because DTDC is exploiting me since 24-August-2016. DTDC'S Representatives is Wasting my Mobile's Balance by keeping me on hold for more than 20 to 25 Minutes.

Sep 09, 2016

Updated by Kasif Kashif DTDC is the worst Courier Service in the world I think. Snapdeal's returned Parcel is not reached to me even SNAPDEAL returned it on 26-August-2016 and I am still waiting for my parcel no. V29986626 I'm continuously calling DTDC'S Customer Care but DTDC'S Customer Care Representatives talks like they have the destination of Prime-Minister of India, they keep my Calls on hold for more than 15 minutes and they think that they are busiest Personalities in the world. DTDC doesn't update tracking details on it's website. Never Customer Care Representatives helped me nor their website is helpful.

Related DTDC Courier & Cargo reviews

View all 11613 DTDC Courier & Cargo Reviews

Comments

Snapdeal.com Customer Care

from New Delhi, Delhi

Dear Kasif Kashif,

Thanks for reaching out to us with your concern. Kindly share your order details or complaint number with us on [protected]@snapdeal.com so that we may assist you in a better way.

Regards,
Team Snapdeal

Snapdeal.com Customer Care

from New Delhi, Delhi

Dear Kasif Kashif,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

Kasif Kashif's [Complaint's author] reply, Sep 7, 2016

Your Representative Calls me today at 12 PM and his way of talking was very bad and his behavior was like that He is doing Murphys in talking to me. Worst Experience with SNAPDEAL

BISAL KUMAR

from Paradip Garh, Odisha

Dear sir/madam,

I am very sorry to inform you that the DTDC courier office at J.K Road, Jajpur ODISHA, are not deliver my parcel, and not contacted yet in my mobile number. That's why i call to courier office the they told me this is not good time to contacting with them. They can deliver the parcels only after 5 PM.

Febby

from Shillong, Meghalaya

My last consignment thro Dotzot which is your subsidiary was never delivered to me. The last tracking showed that it has reached Guwahati since 19th August but even after repeated inquiry still not able to get any reply from them.

Snapdeal.com Customer Care

from New Delhi, Delhi

Dear Kasif Kashif,

We understand the plight. We will get the issue checked and update you at the earliest.

Regards,
Team Snapdeal

Negi A

from Mumbai, Maharashtra

Please Complaint to

DTDC CEO Subhasish Chakraborty E-Mail
[protected]@dtdc.com
[protected]@dtdc.com
[protected]@dtdcexp.com
[protected]@dtdc.com

DTDC Director & Borad Member Head Suresh Bansal E-Mail
[protected]@dtdc.com
[protected]@gmail.com
[protected]@dtdcexp.com
s.[protected]@dtdc.com
[protected]@dtdc.com
suresh.[protected]@dtdc.com
[protected]@dtdc.com
[protected]@dtdc.com
[protected]@dtdc.com
[protected]@dtdc.com

DTDC Executive Director Abhishek Chakraborty E-Mail
[protected]@dtdc.com
[protected]@dtdc.com

DTDC AVP Tushar Kudalkar E-Mail
[protected]@dtdc.com
[protected]@dtdc.com
[protected]@dtdc.com
[protected]@dtdc.com
[protected]@dtdc.com
[protected]@dtdc.com
tushar.[protected]@dtdc.com

Rekhavenkatesh

from Bengaluru, Karnataka

My Consignment No. is C95628943 booked it for Mysore Road Bangalore Delivery address but the status is showing it is Delivered Successfully to Kolathur Branch Chennai.
I have registered a complaint to customer care but there is no response from there ens. My complaint No. is 15577035.

Regards,
Rekha

Subhojit Panigrahi

RESPECTED TEAM FROM 14/05/2020 POD NO- D58686932
Current Status In Transit
Date 14:05:2020 16:56
Location SATRAGACHI SFC APEX & LTL, HOWRAH
Next Location VIJAYAWADA APEX, VIJAYAWADA
Remark Out Going Load Made To VIJAYAWADA APEX via Master ConNo.[protected] Why
There is No Movement Of The Parcel Please Do The Needfull to Reach The
Parcel on Time!!!Already i have Told it Contains Urgent Dry Food Items!!Booked on 11/05/2020 Still No status Improvement Nor DTDC is Receving my Call
RECEIVER NAME-
SHAIK RAHAMATHULLA
DOOR NO-7-1159
SUBBAIAH COLONY,
OPP-OLD SSN DEGREE COLLEGE,
MANGAMUR ROAD,
ONGOLE-523001
MOB-[protected]

With Regards,
Subhojit Panigrahi
[protected]